california workforce association- the big picture: workforce & economic development
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THOMAS P. MILLER AND ASSOCIATESTPMA-INC.com
The BIG PictureEconomic Development & Workforce Development in today’s worldCalifornia Workforce AssociationSept. 7, 2011
TPMA-INC.COM
THOMAS P. MILLER AND ASSOCIATESTPMA-INC.com
• Trends in Economic Development & Workforce Development
• Best Practices • Next Practices• Your Questions
Today’s Session
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OLD NEW
Location, Location, Location! Place, Place, Place! Quality of Life
Cheap Labor Credentialed Talent: Ready-made workforce with advanced skills; Focus on trades, certificates, degree +
How are the schools? What learning options are available?
Is job training available for my company? Is there a seamless skills alliance for our sector ?
Site Selection…not as straight forward as it used to be
THOMAS P. MILLER AND ASSOCIATESTPMA-INC.com
OLD NEW
Incentives Incentives are under scrutiny; Workforce is an incentive
Should I invite workforce and education to the meeting?
Workforce and education are critical partners
Workforce plays an important role in economic development
Workforce system plays a proactive role in Business Retention & Expansion
We need data from LMI(traditional workforce data)
We need actionable, real-time data to describe and complement
We need to describe the past well to give us a picture of the future
We need to intervene sooner; more predictive models for actions and solutions
Economic Developers = Community Developers
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WORKFORCE DEVELOPMENT
ECONOMICDEVELOPMENT
COMMUNITYCOLLEGES/HIGHER ED
BUSINESS & INDUSTRY
JOB SEEKERS
STUDENTS
Is this your community?
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OLD NEW
Mass Recruitments, On-the-Job Training & Traditional Rapid Response
Serving Businesses through Entire Life Cycle; Layoff Aversion
“Job Developers” Single Point of Contact for Comprehensive Services to Business
Administering Individual Training Accounts Career Pathways & Sector Strategies to address skills mismatch
One-Stop Workforce Partners Partnerships Beyond One-Stop Workforce Partners
Traditional Workforce Data Actionable, Real-time Data Capabilities
Workforce Development
High-Impact Results and Analysis With…
• On line data and analytic tools• Customized Report(s)• Data Feeds• Consulting• Surveys
Actionable Real-Time Research for Critical Decisions
Critical Real-Time Demand and Supply Data
Including…
• Occupations• Industries• Skills• Education• Work experience• Career Level• Location• Green
Drives Critical Decisions Related to…
• Sector Strategies• Partner recruitment• Measuring Talent Supply and
Demand• Business attraction, expansion and
retention• Talent Identification and Attraction• Site selection• Improved Training and Education• Developing Workforce Strategy• Improving time and cost to hire
Data Analysis & Insights Action
-40%
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Indiana Supply and Demand on Monster - Energy New Resumes Job Postings Resumes YoY Job Postings YoY
For These Customers…
• Public Sector, Education and Military
• Economic Development Organizations
• Foundations, consultants, think tanks
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• Partnerships among Federal Agencies– Joint planning– Joint funding
• Early Warning• WIA Reauthorization• Workforce Innovation Grants
Cues from USDOL
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Engaging Economic Development
• Ingredients for Building Effective Relationships – Trust– Transparency– Responsiveness– Respect– Consistency
• Must move beyond transactional relationships• Leadership support and formal commitment
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Engaging Economic Development
• Focus on skill sets; matching industry with talent
• Providing real-time information to companies
• Fast, efficient and purposeful; finding new tools to work together in a tough economy
• Moving beyond requirements of workforce system; performance will come
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A Strategic Regional Approach to Help Businesses Survive, Succeed and Grow
Case Study
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BRN PARTNERSLocal/State
Government and Agencies
Chambers of Commerce
Economic Development Organizations
Workforce Development Organizations
Universities, Community
Colleges & CTCs
Social Services & Non profits
Any organization with a service, program, incentive or support that could help a business and its workers
survive and succeed.
THOMAS P. MILLER AND ASSOCIATESTPMA-INC.com
The BRN Mission
• to help regional businesses keep and create jobs
• unparalleled strategic & collaborative approach
• client-centered approach to solving problems and expanding opportunities
• transcends individual programs, service silos and bureaucracies to focus on meeting the complete business service needs of the client
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The BRN CommitmentPartners agree to . . .
• Buy into and support the BRN philosophy– “ego”-less– client-centered
• Actively help identify targets & promote BRN• Operate confidentially and professionally• Keep up-to-date on trends & partner programs
THOMAS P. MILLER AND ASSOCIATESTPMA-INC.com
The BRN Building Blocks
• A step-by-step process for identifying, targeting and reaching out to regional businesses
• Business data, News sources, Partner Referrals
• Technology & Collaboration Tools for managing client prospecting and internal partner communications
• A shared philosophy – a working partnership
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BRN Methodology
• Target companies are identified and circulated to the partners
• Partners choose companies to interview
• Teams are selected based on knowledge and contacts within the targeted company
• Team leader corresponds with the company and sets date for the interview
THOMAS P. MILLER AND ASSOCIATESTPMA-INC.com
BRN Methodology
• Conduct interview; Enter data into a shared system• Distill main Challenges & Opportunities; Distribute
to all partners • Partners respond with services each can contribute• Create comprehensive services menu to Company• Company selects services and priorities; Final
implementation plan put into motion• Maintains long-term relationship with company
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RLI to Help Shape Energy Training Programs
Client Project Sample Data
Conexus Indiana, an economic development initiative focused on emerging opportunities in advanced manufacturing and logistics
Challenge: Find data, including skills, about current, in-demand Energy jobs to help shape training programs.Solution: Research about the Energy sector workforce supply and demand, including skills and competencies most in demand by Indiana employersOutcome: Results and insights used to shape new Energy training programs at community colleges, inform high school guidance counselors about appropriate coursework and skills for Energy careers
Certification or Other
High School
Associates or Some College
Bachelors or Higher
8%
18%
31%
43%
5%
14%
13%
68%
Education Requirements: Energy, Indiana
Job Postings
Resumes
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Indiana Regions% of Indiana
Postings YoY
Indiana n/a 9%
Indiana Wired 5% 38%
Region 1 9% 4%
Region 2 8% 23%
Region 3 13% 86%
Region 4 8% 51%
Region 5 42% -16%
Region 6 2% 38%
Region 7 5% 243%
Region 8 4% 54%
Region 9 11% 38%
Region 10 2% 57%
Region 11 7% -7%
Indiana Job Postings on Monster - Energy, Sep 07 - Sep 08
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Average Length of Job Postings on Monster - Indiana, Energy
2007 2008
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Certification/ Indiana
Rank Study Indiana WIRED 1 2 3 4 5 6 7 8 9 10 11
1 Six Sigma 1 2 7 2 2 2 2 1 2 5 1 3 22 Lean 2 1 4 1 3 1 3 2 6 2 5 1 13 BSME 3 3 1 4 1 3 4 0 1 1 2 2 64 SAP 4 8 2 7 11 8 1 3 7 0 0 0 55 PE 5 7 5 3 6 7 5 0 4 6 0 0 126 Black Belt 6 4 10 5 5 4 6 0 0 4 10 0 47 Green Belt 7 6 8 6 8 6 7 4 0 0 11 0 38 BSMET 8 0 0 15 4 0 11 0 9 3 6 0 09 Forklift 9 0 11 8 9 0 12 7 0 7 3 0 8
10 CPM 10 0 0 13 12 0 13 5 5 0 8 0 911 CPIM 11 0 9 9 0 0 16 6 0 0 0 5 712 DMAIC 12 5 12 10 0 5 17 0 0 0 9 0 1013 BSIE 13 0 0 16 0 0 20 0 3 0 7 4 014 APICS 14 0 6 12 7 0 18 0 0 0 15 0 1115 ASQ 15 0 3 14 13 0 14 0 0 0 12 0 016 EIT 16 0 13 0 0 0 10 0 8 0 13 0 017 PMP 17 0 0 0 14 0 8 0 0 0 14 0 018 CQE 18 0 14 11 10 0 19 0 0 0 16 0 019 OBD 19 0 0 0 0 0 22 0 0 0 4 0 020 PMI 20 0 0 0 0 0 9 0 0 0 0 0 021 A+ 21 0 15 0 0 0 21 0 0 0 0 0 022 SME 22 0 0 0 0 0 15 0 0 0 0 0 023 NERC 23 0 0 0 0 0 23 0 0 0 0 0 0
Top 25 Key Energy Certifications/Studies in Demand on Monster - Indiana, Sep 07-Sep 08 by percent of highest occurrence in job posting bodies
Region
RANK CERTIFICATION/ INDIANA INDIANA REGION STUDY WIRED 1 2 3 4 5 6 7 8 9 10 11
9 FORKLIFT 9 0 11 8 9 0 12 7 0 7 3 0 8
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The Next Practice: Communication
• Social Media • Need to tell people from a unified front
what this engagement will mean• Engage in conversation about these
topics- your community is changing• Listening- #youbetterbe
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The Next Practice
• Power of Data
• Real-time Labor Information
• Targeted Industry Analysis
• Power of Engagement
• Leveraging resources…More with Less
• Regionalism and Partnerships - no more silos
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Tom MillerPresident/CEOmillertp@tpma-inc.com317.489.3434
Jessica BorzaVice President ofWorkforce Solutionsjborza@tpma-inc.com330.853.7906
Victoria HirschbergSenior Project Consultantvictoria@tpma-inc.com505.803.7373
Questions?
Join the conversation with us on Linkedin & Twitter @ tpma_inc
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