business 100

Business 100

Introduction to Business

Dr. Kathy Broneck

Review

Human Resource Management Performance Reviews Legislation of HR

Preview

Exam

UnionsLegalities of UnionsTactics of Unions and ManagersSexual Harassment

Does The Pay Match The Effort?

CEO 2002 Pay Stock ReturnSteve Jobs(Apple Computer)

$78.1M -34%

David Cote(Honeywell)

$68.6M -27%

John Chambers(Cisco Systems)

$54.8M -27%

Scott McNealy(Sun)

$31.7M -74%

Pat Russo(Lucent Technologies)

$38.2 M -75%Source: Fortune, April 28, 2002, pg. 58.

Does It Pay to be CEO of a Nonprofit?

Name Institution Title Salary

Thomas LoftonLilly

EndowmentChairman $775,000

Joseph VolpeMetropolitan

OperaGen. Man. $725,000

Ralph FeiginBaylor College

of MedicinePresident $715,000

Judith RodinUniv. of

PennsylvaniaPresident $690,400

Susan BerresfordFord

FoundationPresident $616,000

Source: BusinessWeek, December 2, 2002

Unions

History

American Federation of Labor (AFL)Congress of Industrial Organizations

(CIO)AFL/CIO

Right-to-work-states Unions

International Union Membership

Sweden 84%Italy 47%United Kingdom 21%Germany 33%Canada 33%Japan 26%U.S. 13.2%France 11%

Workers Unionized

13.2%14.9%16.0%

18.0%20.1%

13.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

1983 1985 1990 1995 2000 2002Source:Source: Bureau of Labor Statistics

Pro-union attitudes Poor management/

employee relations Negative

organizational climate

Poor work conditions

Union’s reputation Job security

Anti-union attitude Good management/

labor relations Positive

organizational climate

Good work conditions

Union’s reputation Peer pressure

Why Employees Why Employees

Join UnionsJoin Unions

Why Employees Why Employees

Don’t Join UnionsDon’t Join Unions

Legislation & Collective Bargaining

Norris-La Guardia ActProhibits yellow-dog contractsPro-union

National Labor Relations Act/Wagner ActCollective BargainingNational Labor Relations BoardCertification vs. Decertification

Factors That Affect theCollective Bargaining Process

Union Union Rep.Rep.

MgmtMgmt.Rep..Rep.

BargaininBargaining Topicg Topic

State of State of EconomEconom

yy

Goals of Goals of Bargaining Bargaining

PartiesParties Precedents Precedents in in

BargainingBargaining

Labor Labor LawLaw

Public Public SentimenSentimen

tt

Issues Issues Being Being

DiscusseDiscussedd

Tactics

Union TacticsStrikeSickoutsBoycott

PrimarySecondary

Management TacticsLockoutsInjunctionStrikebreakers

Mediation/Arbitration

Bargaining Zone

Mediation/Mediator- suggestions

Arbitration- binding decision

Grievance Resolution ProcessGrievance Resolution Process

Types of Sexual Harassment

Gender HarassmentSeductive BehaviorSexual BriberySexual CoercionSexual Imposition

You Make the Call1. Two colleagues walk by you as one delivers

the punch line to a very dirty joke. You feel the joke is inappropriate. Is this sexual harassment under the law?

2. An employee meets with you and tells you that, five years ago, a then-supervisor was sexually harassing him. What do you do?

3. After conducting a thorough investigation, you conclude that sexual harassment has not taken place. What’s next?

Major Types of Workplace Violence

Employee attacks

supervisor17%

Customer attacks

employee6%

Boy/Girl friend attacks

employee4%

Spouse attacks

employee3%

Other13%

Employee attacks

employee57%