burlington county college middle states conference dec. 9, 2010 your presenters are dr. robert c....

Burlington County CollegeBurlington County College

Middle States Conference Dec. 9, 2010

Your Presenters are

Dr. Robert C. MessinaPresident

rmessina@bcc.edu

Stephen L. DiPietroAssistant to the President

sdipietr@bcc.edu

Burlington County CollegeBurlington County College

Six Months Out……..• Infrastructure Review• Examples:

– Currency of Signage– Showcase locations of

interest– Highlight student

achievements– Institutional Awards

[video catalogue]– Physical Plant Update

• Planning grid

Burlington County CollegeBurlington County College

Six Months Out……..

•HOTEL–Technology–Location–Service

Burlington County CollegeBurlington County College

Six Months Out……..• Floor Plan• Conference Room

– Available 24/7– Security– Keep fully supplied

• Technology Amenities– Fees?

• Individual Rooms• Flat panel TV’s, wireless

access, cable

• On-site institutional OIT presence

Burlington County CollegeBurlington County College

Six Months Out……..• Food Service

– In-house dining?– Room Service?– Hours?– Flexibility?– Private Dining Room?– Cost?– Food Expense

Requirement?

Burlington County CollegeBurlington County College

Six Months Out……..• Institutional rep on-site at

hotel for problems, communications, liason with college logistics director

• My cell phone, home phone and office contact

• Arrangements with your Public Safety Department for transportation from airports, trains, etc. and returning to same. Group transportation from hotel site to campus.

Burlington County CollegeBurlington County College

Six Months Out……..• When team is identified you should send a

welcoming survey letter to each person to discover:– Travel plans– Home & Work address– E-mail [personal/work]– Cell, work and home phones– Special needs– Dietary restrictions– Allergies & medications– Emergency contact

Burlington County CollegeBurlington County College

Six Months Out……..• Develop a budget for visit to submit to college

administration• Elements

– Hotel rooms [read contract] – Food– Opening Night Dinner– Transportation/travel– Daily refreshments– Welcome baskets– Campus signage– Welcome badges– Technology [fax, phone, copier, support, etc.]– Postage

Burlington County CollegeBurlington County College

Six Months Out……..• Build website• http://

my.bcc.edu/CD/VirtualTour/files/index2.html

– For team - consider virtual tour of campus

– For steering committee – consider a blog

– For students, staff, trustees, governmental leaders, community

Burlington County CollegeBurlington County College

Six Months Out……..

• Resource Room– Repository of institutional

data

– Documentary evidence of statements made in committee reports

– Consistently maintained by OIR personnel

Burlington County CollegeBurlington County College

Two Months Out……..• Arrange campus

welcome signage and set up welcome on college website as well as hotel’s daily events screens

• Welcome badges for staff, mission cards, screen savers on mission and goals, etc.

Burlington County CollegeBurlington County College

Six Weeks Out……..• Mailing to Team

– Commerative pen loaded with the Final Report and virtual campus tour

– Hard copy of report

– Supporting materials

– Packaged in college briefcase and mailed

Burlington County CollegeBurlington County College

One Month Out……..• Schedule

– Who would the team like to meet?

– Examples of three day agenda

– Examples of meeting grids

Burlington County CollegeBurlington County College

One Month Out……..

• Arrange for exit interview venue

• Video record for trustees, staff, students and community

Burlington County CollegeBurlington County College

One Month Out……..• Establish work room

venue on campus• Close proximity to

resource room• Contain extensions of

key personnel• Computers, supplies, fax,

copier• College liason in the area

Burlington County CollegeBurlington County College

One week before……..

• Institutional Pep Rally– Motivational

activity for steering committee, staff, faculty and students

Burlington County CollegeBurlington County College

Day Before……..• Hospitality Baskets

– Placed in room prior to arrival

– Contents should mirror food products grown/produced in your area. Examples: cranberries and craisans in Burlington County, soft pretzels and Tastykakes in Philadelphia

– Maps, tourism booklets, institutional history pubs, reading lights, mugs, cheeses, crackers, nuts, juices/water bottles, etc. Good idea to place name tags that will be used during site visit on the baskets

Burlington County CollegeBurlington County College

Day One……..• Welcome Dinner

– Menu should reflect local fare and interesting

– Seating approach should mix all constituent groups

– Tables named for local enviornments

– Tone setting experience

– Limited “talks”

– Menu cards

– Internal recommendations

Burlington County CollegeBurlington County College

Our Experience……..the Results

• Passed all 14 standards

• Recipient of 22 commendations

• No recommendations

Burlington County CollegeBurlington County College

QuestioQuestionsns