burlington county college middle states conference dec. 9, 2010 your presenters are dr. robert c....
TRANSCRIPT
Burlington County CollegeBurlington County College
Middle States Conference Dec. 9, 2010
Your Presenters are
Dr. Robert C. MessinaPresident
Stephen L. DiPietroAssistant to the President
Burlington County CollegeBurlington County College
Six Months Out……..• Infrastructure Review• Examples:
– Currency of Signage– Showcase locations of
interest– Highlight student
achievements– Institutional Awards
[video catalogue]– Physical Plant Update
• Planning grid
Burlington County CollegeBurlington County College
Six Months Out……..
•HOTEL–Technology–Location–Service
Burlington County CollegeBurlington County College
Six Months Out……..• Floor Plan• Conference Room
– Available 24/7– Security– Keep fully supplied
• Technology Amenities– Fees?
• Individual Rooms• Flat panel TV’s, wireless
access, cable
• On-site institutional OIT presence
Burlington County CollegeBurlington County College
Six Months Out……..• Food Service
– In-house dining?– Room Service?– Hours?– Flexibility?– Private Dining Room?– Cost?– Food Expense
Requirement?
Burlington County CollegeBurlington County College
Six Months Out……..• Institutional rep on-site at
hotel for problems, communications, liason with college logistics director
• My cell phone, home phone and office contact
• Arrangements with your Public Safety Department for transportation from airports, trains, etc. and returning to same. Group transportation from hotel site to campus.
Burlington County CollegeBurlington County College
Six Months Out……..• When team is identified you should send a
welcoming survey letter to each person to discover:– Travel plans– Home & Work address– E-mail [personal/work]– Cell, work and home phones– Special needs– Dietary restrictions– Allergies & medications– Emergency contact
Burlington County CollegeBurlington County College
Six Months Out……..• Develop a budget for visit to submit to college
administration• Elements
– Hotel rooms [read contract] – Food– Opening Night Dinner– Transportation/travel– Daily refreshments– Welcome baskets– Campus signage– Welcome badges– Technology [fax, phone, copier, support, etc.]– Postage
Burlington County CollegeBurlington County College
Six Months Out……..• Build website• http://
my.bcc.edu/CD/VirtualTour/files/index2.html
– For team - consider virtual tour of campus
– For steering committee – consider a blog
– For students, staff, trustees, governmental leaders, community
Burlington County CollegeBurlington County College
Six Months Out……..
• Resource Room– Repository of institutional
data
– Documentary evidence of statements made in committee reports
– Consistently maintained by OIR personnel
Burlington County CollegeBurlington County College
Two Months Out……..• Arrange campus
welcome signage and set up welcome on college website as well as hotel’s daily events screens
• Welcome badges for staff, mission cards, screen savers on mission and goals, etc.
Burlington County CollegeBurlington County College
Six Weeks Out……..• Mailing to Team
– Commerative pen loaded with the Final Report and virtual campus tour
– Hard copy of report
– Supporting materials
– Packaged in college briefcase and mailed
Burlington County CollegeBurlington County College
One Month Out……..• Schedule
– Who would the team like to meet?
– Examples of three day agenda
– Examples of meeting grids
Burlington County CollegeBurlington County College
One Month Out……..
• Arrange for exit interview venue
• Video record for trustees, staff, students and community
Burlington County CollegeBurlington County College
One Month Out……..• Establish work room
venue on campus• Close proximity to
resource room• Contain extensions of
key personnel• Computers, supplies, fax,
copier• College liason in the area
Burlington County CollegeBurlington County College
One week before……..
• Institutional Pep Rally– Motivational
activity for steering committee, staff, faculty and students
Burlington County CollegeBurlington County College
Day Before……..• Hospitality Baskets
– Placed in room prior to arrival
– Contents should mirror food products grown/produced in your area. Examples: cranberries and craisans in Burlington County, soft pretzels and Tastykakes in Philadelphia
– Maps, tourism booklets, institutional history pubs, reading lights, mugs, cheeses, crackers, nuts, juices/water bottles, etc. Good idea to place name tags that will be used during site visit on the baskets
Burlington County CollegeBurlington County College
Day One……..• Welcome Dinner
– Menu should reflect local fare and interesting
– Seating approach should mix all constituent groups
– Tables named for local enviornments
– Tone setting experience
– Limited “talks”
– Menu cards
– Internal recommendations
Burlington County CollegeBurlington County College
Our Experience……..the Results
• Passed all 14 standards
• Recipient of 22 commendations
• No recommendations
Burlington County CollegeBurlington County College
QuestioQuestionsns