bureau veritas tailored services
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Bureau Veritas Tailored Services dedicated to the Aeronautics & Space Market
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Aeronautics & Space – History In Brief
► 1922 Bureau Veritas is accredited by the French Government to undertake aircraft technical control (02/10/1922)
► 1937 The French Government delegates to Bureau Veritas the surveillance of airworthiness in France (30/10/1937)
► 1988 Inception of consulting services to Space Industry Market
► 1990 Setting up of NDT Expert EIG with Bureau Veritas, Aerospatiale & Sogerma (now EADS / Airbus)
► 1994 Setting up of GSAC EIG ”Groupement pour la Sécurité de l’Aviation Civile”DGAC 50%, Bureau Veritas 50% (29/12/1993)
(Today : DGAC 50%, Bureau Veritas 45%, Sofreavia 5%)
► 1997 Setting up of Air Eurosafe EEIG with Bureau Veritas, UK CAA & SENASA
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Aeronautics & Space at a Glance – Today
AERONAUTICS
& SPACE
MARKET
CERTIFICATION
& TRAINING
TECHNICAL
SUPPORT
CONSULTING
SERVICES
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Consulting
► A long track record in consultancy and training services to the leading aerospace industry players.
► A wide range of Consulting Services tailored to the aerospace industry players :
1. Tailored Assistance for Industry, Authorities, Airlines, MRO’s, Airports, ATM Services Providers, OEM, Suppliers…:
• Remote and in situ assistance to comply with the latest normative or regulatory requirements and to improve organisations performance
• A wide range of fields covered : initial airworthiness, continuous airworthiness, design, production, maintenance and operations
CONSULTING
SERVICES
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2. Training for Manufacturers, Authorities, Airlines, MRO’s, Airports, ATM Services Providers, OEM, Suppliers…
CONSULTING
SERVICES
►More than 50 000 trainees per year (all field of activities linked to QHSE)
►More than 50 class rooms
►More than 300 instructors/trainers, amongst which 20 for the aviation sector (EASA/FAA regulation, ICAO recommendations, Aviation Industry Standards…)
►More than 6500 sessions per year
► More than 13 000 training and examination days per year
► EDF, SUEZ, EADS, SAFRAN, AIRBUS, DASSAULT, AXA, TOTAL, AXA, ALLIANZ, TURBOMECA,EUROCOPTER,…………
Our références …
Our ressources
Consulting & Training Services
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Provide third party certification of AS9100/AS9110/AS9120 for enterprises of AVIC; Foreign investment enterprises and private enterprises.
Provide second party audit and supplier chain audit based on customer requirements.
Certification & Training Service
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AS9100 C Internal Auditor Training with process approach
Explain the AS9100 C standard with process approach
Explain the different between AS9100B and AS9100C,include:
Add new 6 important points
8 important revised
Deleted 3 requirements
AS9100C
Training
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Training
AS9101:2009 audit requirement /internal audit with process
approach
Satisfy the AS9100 C standard bulid the quality management
system with process approach .
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► NADCAP Training
► FMEA Training
► SPC Training
► Quality audit techniques
► EN9102- First Article Inspection
► PART-21-Subpart G
► PART-21-Subpart J
Training
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► PART145 Training
► CCAR145 Training
► Human Factors in Maintenance
► Fuel Tank Safety (FTS)
► Part 66 – Maintenance Staff Licensing
► JAR OPS (Newly EU-OPS)
► Part M (Continuous Airworthiness Management)
► Part 147 (Maintenance Training Organisation)
Training
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3.Suppliers Management for OEM, Suppliers, Space Industry…: Advisory services to source, select, qualify and survey suppliers
4. Aviation Safety Audit for Tour Operators, Energy Providers…:
• Assessment of the safety level achieved by air carriers
• Assessment of air carriers ability to deliver services as per Client’s expectations
• All kind of aircraft and operators
5. Aircraft technical expertise for Airlines, Insurances, Financial Institutions : banks, lessors, investors… :
• A wide variety of aircraft inspections (pre-purchase, on lease, pre-registration transfer…)
• Technical advisory services (during the setting up of the contractual documentation of a transaction, to set up suitable maintenance contracts…)
• Aircraft Check oversight
• All kind of aircraft
CONSULTING
SERVICES
Other Consulting Services
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Other Consulting Services
6. IRCA (International Register of Civil Aircraft) Database for Insurances, Financial Institutions, Airports, ATC-ATM services providers :
• CD-ROM or Internet subscription
• More than 75 National Authorities participating to the Data Base feeding
• A tool officially supported by ICAO
• More than 250 customers subscribing (Airports, NCAA’s, lessors, aircraft owners, etc…)
CONSULTING
SERVICES
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► A long track record in regulatory compliance surveillance on behalf of National Civil Aviation Authorities
1. GSAC (Groupement pour la Sécurité de l’Aviation Civile) - On behalf of the French DGAC :
• Continuous airworthiness surveillance of all aircraft registered in France (wherever they are operated)
• Continuous regulatory compliance surveillance of any maintenance, design, production, continuous airworthiness management & maintenance training approved organisation based in France
• Surveillance and issuance of Part 66 certifying staff licenses
NCAA’s
SUPPORT
Support to NCAA’s
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► A long track record in regulatory compliance surveillance on behalf of National Civil Aviation Authorities
1. GSAC (Groupement pour la Sécurité de l’Aviation Civile) :
• Bureau Veritas provides more than 90% of GSAC personal :
• More than 120 highly qualified inspectors
• More than 30 offices in France and French Overseas Territories (DOM/TOM)
• Bureau Veritas has developed and implemented an IT System to monitor all the surveillance activities and tasks of the GSAC
• Scheduling of all audits and inspections
• Budget and Analysis oriented system
• Data Exchange and Sharing oriented system
NCAA’s
SUPPORT
Support to NCAA’s
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2. Other NCAA projects & support:
• Luxembourg
• Monaco
• Mauritius
• Bermuda
• Balkan countries
• Eurocontrol
• ……
3.F-AST (French Aviation Safety Track) :
• CD-ROM
• French Regulations Database
NCAA’s
SUPPORT
Support to NCAA’s
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Aviation safety audit
► Our solutions : Aviation Safety (& Quality) Audit
An assessment of the safety level achieved by air carriers and their ability to deliver the services as per your expectations…
…to highlight hazardous areas of concern or deficiencies related to safety or quality of services, through a review of air carrier organisation and procedures and in accordance with pre-defined standards.
• Remains a broad snapshot of the air carrier safety health…
• …which can neither replace the continuous regulatory surveillance of the air carrier by the its Authority, nor guarantee the airworthiness of the aircraft operated by the air carrier which remains under the responsibility of the state of registration
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Aviation safety audit
Definition of safety (and quality of services) requirements for or with our Clients
Definition of air carrier selection policy, criteria and tools pertaining to safety (and quality of services) for or with our Clients
Definition of “Safety (and Quality of Services)” audit schedule
Liaison with air carriers to schedule the “Safety (and Quality of Services)” Audits
Performance of the Safety (and Quality of Services) audit : desktop and in-situ visits
Reporting including findings, concerns, recommendations and conclusions
BUREAU VERITAS Aviation Safety (& Quality) Audit Program
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Aviation safety audit
► Standards:
Safety
• ICAO recommendations (Annex 1 - Personnel Licensing, Annex 6 - Operation of Aircraft, Annex 8 - Airworthiness….)
• European standards (JAR OPS, UK CAA CAP 712 - Safety Management Systems (SMS) for commercial air transport operations….)
• North American standards (FAR 121, CAR Part V Subpart 27…)
Quality of Services
• Quality Standards defined by or with our Clients
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Aviation safety audit
Flight Operations
Training
Ground Operations
Safety Management
Engineering
Maintenance
Quality
Organisation
Operations
Maintenance
Aircraft
Go to references
A sample of our report
A sample of our check-list
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Training
Airworthiness
Maintenance
Design Operations
EASA Part 21J
… and a wide range of regulatory standards
EASA Part 145 & 66
FAR 145
EASA Part 147
EASA Part M
JAR OPS 1, 3
JAR FCL
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Supplier Management Stakes
► Different phases :
Sourcing
Selection / evaluation
Qualification
Surveillance
► …with common stakes:
Management and reduction of exposure to risks related to outsourcing
Costs control and reduction
Quality
Compliance with regulations and standards
Sourcing
Selection
EvaluationQualification
Surveillance
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Our scope of services
► Bureau Veritas covers the main procurement activities related to supplier management:
Sourcing
Selection
Qualification
Surveillance
Product conformity
► Our vision of the Supplier Management:
to improve your supply chain performance
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Our scope of services
Projects Phases
Prototype Qualification
Product Design
Supplier Choice
Supplier Survey Plan
Production& Deliveries
Distribution & AfterSales Service
Our approach
Quality Sourcing
Supplier Evaluation Services
Supplier Surveillance Services
Product ConformitySurveillance
Quality Sourcing
Supplier QualificationBUREAU VERITAS Supplier Management Program
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Our scope of services : Supplier Surveillance
► Bureau Veritas assists Clients to source a panel of suppliers, corresponding to their procurement criteria
► We optimize your global sourcing projects while minimizing time, cost and non-conformity risks.
► Bureau Veritas assists Clients to reduce the uncertainties while selecting their suppliers
► We assist you in the definition of your selection and qualification criteria and policy
► We measure the suppliers’ value, compare suppliers and provide you with the most valuable information to ease your decision process
► We help you to qualify your suppliers based on recognized standards of the industry or your own specifications
► Bureau Veritas follows up of the suppliers’ performance
► We manage and conduct periodic audits to maintain supplier qualification
► We support you to face resources issues
► Bureau Veritas assists Clients to improve the performance of their supply chain
► We contribute to the reduction of costs related to your suppliers’ selection, qualification and surveillance, while identifying the subsequent risks
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Tools
► Bureau Veritas checklists or questionnaires, related to sourcing, selection, evaluation, qualification and surveillance of suppliers.
► VERICERT / VERIPERF
The VeriCert approach goes beyond certification. It identifies key processes and highlights the strengths and weaknesses in the management system, which directly impact performance, focusing on risks to which the company is exposed.
► Maestro
A Web oriented platform to safely share with our Clients the relevant information, such as audit reports, request for corrective actions…. BV Net brings efficiency and reactivity in the performance of our services
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Airbus Customer Services
► Deployment of Risk Management for Airbus Customer Services :
300 suppliers
Definition of the surveillance policy
A greater flexibility in the surveillance with an alternation of desktop review and on site audit
Supplier risk based on authorities approvals, third tier certification, return on experience
Achievements :
• Dramatic diminution of the surveillance frequency
• Diminution of resources needed for the monitoring of suppliers
• Greater efficiency
• Reinforced and tailored surveillance, depending on operational needs
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SUPPORT TO CIVIL AVIATION AUTHORITIES
To set up national rules in compliance with ICAO requirements and adapted to local environmental and economical conditions.
To set up an adequate safety system, at national level.
To assume the initial and the permanent training of national experts and local authorities representatives.
To assist the authority concerning supervision of safety :
Surveillance of aircraft airworthiness
Surveillance of air operations
Official representation next to international aeronautical organizations
To provide an adequate support in order to enable an efficient surveillance of aircraft, components, appliances, manufacturers, maintenance companies and airlines operators.
To assist the NCAA for the certification process and associated surveillance of Airport platforms and ATC/ATM safety management
► REFERENCES
France, Luxemburg, Monaco, Bermuda,
Greece, Vietnam,
Airports
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► OUR FIELD OF EXPERTISE Proven experience in institutional strengthening in transition economies environment
and increasing awareness of transport safety and security regulations standards
Large experience in the procedures and management practice of large-scale Europe
Aid technical assistance projects and cooperation agreement with European institutions and agencies
Large experience in institutional national civil aviation sector needs analysis
Large experience in economic regulation needs analysis in a national aviation safety environment
Large experience in aviation safety, security assessment, improvement and training
Large experience in provision of technical analysis and evaluation, developing safety analysis methodology and training of controllers for ATM
Extensive experience in assistance to certification bound to authorities and support independent safety control
Extensive experience in aviation security & safety assessment and improvement
Large experience in technical providing and capacity-building assistance to the beneficiary countries' transport administrations
Large experience in airports capacity and safety & security conformance
SUPPORT TO CIVIL AVIATION AUTHORITIES
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A comprehensive & “one-stop-shop solution”…
Feasibility Study & Diagnosis
Enhancement Program Definition
Enhancement Program Implementation Approval/Assessment
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A comprehensive & “one-stop-shop solution”…
Enhancement Program Definition
Enhancement Program Implementation
Feasibility Study & Diagnosis
Initial review of Client’s requirements and objectives (incl. planning)
Identification and definition of applicable regulatory requirements / standards
Validation of project’s driving factors and constraints
Remote review of Client’s manuals to determine compliance with applicable regulatory requirements / standards
In-situ initial & comprehensive assessment of Client’s organisation and processes to determine compliance with applicable regulatory requirements / standards
Approval/Assessment
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A comprehensive & “one-stop-shop solution”…
Feasibility Study & Diagnosis
Enhancement Program Implementation
Enhancement Program Definition
Identification of non-compliances with regulatory requirements / standards
Identification of areas of improvements to achieve excellence or to upgrade Client’s organisation overall performance
Definition and submission of a subsequent Enhancement Program (incl. proposed corrective actions, detailed action plan and scheduling)
Approval/Assessment
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A comprehensive & “one-stop-shop solution”…
Feasibility Study & Diagnosis
Enhancement Program Definition
Enhancement Program Implementation
Continuous remote & in-situ advisory services to implement Enhancement Program
Regular reporting to and liaison with Client’s management on progress
Assistance to set up proper manuals & procedures compliant with regulations and upgrading organisation overall performance
Coaching to Client’s staff to get processes defined in manuals and procedures properly implemented on the day-to-day work
Training to get Client’s staff familiarized with regulations
Approval/Assessment
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A comprehensive & “one-stop-shop solution”…
Feasibility Study & Diagnosis
Enhancement Program Definition
Enhancement Program Implementation
Approval/Assessment
Liaison and interface with Authority (ICAO/European Commission….) for a timely and proper application
Blank audit to assess compliance with applicable regulatory requirements / standards
Liaison and interface with Authority all along the duration of the project
Liaison and interface to plan Authority approval audit
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A comprehensive & “one-stop-shop solution”…
Feasibility Study & Diagnosis
Initial review of Client’s requirements and objectives (incl. planning)
Identification and definition of applicable regulatory requirements / standards
Validation of project’s driving factors and constraints
Remote review of Client’s manuals to determine compliance with applicable regulatory requirements / standards
In-situ initial & comprehensive assessment of Client’s organisation and processes to determine compliance with applicable regulatory requirements / standards
Enhancement Program Definition
Identification of non-compliances with regulatory requirements / standards
Identification of areas of improvements to achieve excellence or to upgrade Client’s organisation overall performance
Definition and submission of a subsequent Enhancement Program (incl. proposed corrective actions, detailed action plan and scheduling)
Enhancement Program Implementation
Continuous remote & in-situ advisory services to implement Enhancement Program
Regular reporting to and liaison with Client’s management on progress
Assistance to set up proper manuals & procedures compliant with regulations and upgrading organisation overall performance
Coaching to Client’s staff to get processes defined in manuals and procedures properly implemented on the day-to-day work
Training to get Client’s staff familiarized with regulations
Approval/Assessment
Liaison and interface with Authority (ICAO/European Commission….) for a timely and proper application
Blank audit to assess compliance with applicable regulatory requirements / standards
Liaison and interface with Authority all along the duration of the project
Liaison and interface to plan Authority approval audit
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