building the capacity of the cccm community
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Building the Capacity of the CCCM Community Global CCCM Cluster Retreat 02 October 2019
Session overview Objectives • Review recent capacity-building initiatives
• Identify capacity-building priorities & way forward Session outline • Review since last year
• Current capacity-building initiatives
• Learning Needs Assessment overview
• Group work – priorities by region
• Plenary
Capacity-building review since last year
• Capacity-building session Cluster Retreat 2018 • Review & sharing of CB initiatives & challenges (staff turnover, lack of time to
implement new approaches)
• New CCCM training package
• Action points: • Adapt existing modules to common contexts
• Encourage contextualising of modules in collaboration with relevant actors, e.g. national authorities
• 1 Global ToT (held in Amman), 25 participants • 2 Government / 13 INGO (LWF, ACTED, DRC, NRC, PUI, TDH) / 10 IOM/UNHCR
• 17 participants field-based / 8 regional or global capital-based
• Capacity-Building Working Group re-started
Capacity-Building Working Group
• Supports delivery the global learning materials
• exchanges information on best practice according to context-specific needs ( as needed for national level)
• contributes to the mapping of CCCM learning trends and advises on competence/needs, and training resources and tools
• supports field operations on learning initiatives and provides guidance on CCCM learning interventions and methods (coaching, mentoring)
• contributes to the identification of CCCM learning needs among CCCM practitioners at different levels (local/ national)
• shares lessons learned in Monitoring and Evaluation, hence contributing to CCCM Cluster members’ capacity to design and implement effectively CCCM activities
• contributes to the CCCM cluster website to strengthen interactivity, collective learning, resource sharing and dissemination of information
• explores other clusters’ learning needs in CCCM sector
• can be called upon to contribute to concept notes and fundraising efforts to ensure the continuity of its activities, in coordination with the CCCM cluster/sector leads
• reflects on lessons learned in CCCM learning interventions to share with Global cluster for publication case study publication or circulation on the CCCM website
Learning Needs Assessment
Active between: 2nd September 2019 – 30th September 2019
Respondent Profiles • Responses collected: 175
50
33 27 26
12 11 5 4 4 3
Respondents Role
98 60
8 6 2
Organisation Type
International NGO
United Nations
National NGO
Government/local authority
Community Based Organization (CBO)
75
30
11 9 8 7 6 4 3 3 3 3 3 8
Country of Coverage
CCCM Training Experience
14%
36%
50%
CCCM Trainings Attended
None Either Basic or CCCM ToT Both
26%
74%
Online Global CCCM Cluster Training
Not Aware Aware
12
6
1
1
31
8
2
3
4
4
4
2
32
16
8
5
4
3
2
2
0 20 40 60 80
Bangladesh
Somalia
Nigeria
MENA
South America
Central America
Guyana & Caribbean
South Sudan
Training Type by Region & # Participants (Top 8 Countries/Region)
None attended
Either ToT or Basic Training
Attended both
0 10 20 30 40 50 60 70 80
Bangladesh
Somalia
Nigeria
MENA
South America
Central America
Guyana &…
South Sudan
CCCM Trainings Received, by Country and Roles (Top 8 Countries/Regions) Camp Manager
Project/Program Coordinator
Cluster Coordinator/ClusterCoordination TeamSite Assistant
Government
Non-CCCM HumanitarianActorSite Management
Information Manager
Donor
Learning Methods and Resources
100
83
35
27
10
1
0 20 40 60 80 100 120
In person training
Combination of above
Online training
Reading materials
Webinar
Peer to Peer Exchange
Preferred Mode of Learning
91
41
17
13
9
4
0 20 40 60 80 100
Camp Management Toolkit
Colleagues within myorganization
In country Cluster CoordinationTeam
CCCM Cluster Website
Global Cluster team
Colleagues from otherorganizations
CCCM Resources Consulted
CCCM related Topics
44
37
54
22
37
16
56
33
16
101
99
93
106
102
81
83
75
56
21
31
23
36
32
56
30
49
53
4
4
2
8
1
20
3
11
33
5
4
3
3
3
2
3
7
17
Introduction to CCCM
Roles and Responsibilities in CCCM
Humanitarian Principles/Code ofConduct
Interpersonal Communication
Coordination
Monitoring Protection Risks
Community Participation
Site Improvement
Site Closure
Familiarity with CCCM topics to context
Extremely familiar Very familiar Somewhat familiar
Not so familiar Not at all familiar
9
5
5
6
2
4
5
8
25
35
24
20
50
25
36
22
41
62
131
146
150
119
148
135
148
126
88
Introduction to CCCM
Roles and Responsibilities in CCCM
Humanitarian Principles /Code ofConduct
Interpersonal Communication
Coordination
Monitoring and Protection Risks
Community Participation
Site Improvement
Site Closure
Relevance of CCCM Topics to context
Not relevant Somewhat relevant Very Relevant
Capacity Building Needs
133
126
122
120
108
105
79
39
41
50
49
61
64
80
3
8
3
6
6
6
16
Communication with Communities
Accountability to Affected…
Gender Based Violence (GBV)
Inclusion (gender, age, disability)
PSEA
Mobile and Area Based…
Urban response
Subjects Requiring Additonal Training
Most needed Somewhat needed
Not required in this context
42
51
54
57
59
65
121
114
101
86
104
105
12
10
20
32
12
5
Adult learning principles
Learning styles
Roles of a trainer
Training methods
Designing/running sessions
Working with a translator
Self-ranking on training skills
above average average below average82%
80%
84%
82%
72%
54%
32%
63%
67%
56%
63%
48%
56%
41%
64%
61%
67%
61%
61%
67%
67%
96%
88%
81%
88%
77%
62%
35%
75%
100%
100%
75%
75%
100%
75%
CwC
Aap
GBV
Inclusion
PSEA
ABA
UrbanRespon
se
Training Subjects by Role (Most Needed)
Government
Site Assistant
Project/ProgramCoordinator
ClusterCoordinator/ClusterCoordination Team
Suggestions for improvement
53
98
39
4 3
Suggestions to improve capacity building
No Answer
Trainings asopposed to in kindsupportAdmin Support
Direct Support
Others
67
12
6
5
5
3
0 10 20 30 40 50 60 70 80
Face to Face Training
Exposure Visits
On line training
Peer to Peer Learning
Knowledge Management
Webinar
Trainings
14
13
9
3
0 2 4 6 8 10 12 14 16
Cover additionaltopics/further detail
Standardize and/orcontexualize Materials
Monitor contexts andaccordingly adapt LNA
Translations
Admin Support
Suggestions for improvement
5
38
4
20
4
2
4
1
2
1
5
1
6
3
2
0 10 20 30 40 50 60
Community Based Organization (CBO)
Donor
Government/local authority
International NGO
National NGO
United Nations
Trainings
Face to Face Training
On line training
Peer to Peer Learning
Webinar
Exposure Visits
Knowledge Management
25
18
3
3
3
1
1
3
3
3
6
3
1
4
1
0 5 10 15 20 25 30 35 40 45
Bangladesh
Somalia
Nigeria
MENA
South America
Central America
Guyana & Caribbean
South Sudan
Trainings by Country
Face to Face Training
On line training
Peer to Peer Learning
Webinar
Exposure Visits
Knowledge Management
Develop in depth training modules to complement the CCCM basic training on specific topics, such as "CwC", "community self management", "advocacy"
Sharing of tools
Strengthening webinars
Strengthen Working Groups approach
Surveys or studies on CB endeavours
More regular CCCM trainings – global & in-country
More mentoring of new CCCM staff / online mentoring of new CCCM staff
Roster of training staff
Exchange of trainers within contexts
CCCM Toolkit available in camps
“think more about localization” – who has access to online resources
Does the cluster provide a forum for CCCM professionals to share issues and ideas? This could be useful.
National CB plan through national Cluster
Materials available in more languages / contextualized materials
Identifying capacity-building priorities
• What recent CB efforts have there been relevant to CCCM in your area? Who has this targeted?
• CB needs • To whom would you like to see CB targeted in your context?
• Is there sufficient capacity in your context (internal to organization, in-country?) to develop and lead capacity-building?
• Do you have access to external trainings if needed?
• Do the priorities for trainings & suggestions for improvement identified through the LNA reflect the needs as you understand them in your context? What are your top priorities?
• How can the ‘suggestions for improvement’ be operationalized in your context and globally? …what are the action points?
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