bridging the gap creating common bonds between operations and programming functions
Post on 01-Jan-2016
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Bridging the Gap
Creating common bondsbetween operations andprogramming functions
Today’s Presenters
Bruce Jacobs• Executive Director, IMU• Path: Residence Life to
Union Director• Filling in my gaps• ACUI experiences• Fun facts about Bruce
Dan Maxwell• Director, IUPUI Campus
Center• Path: Programmer to
Director• Filling in my gaps• ACUI experiences• Fun facts about Dan
Challenges in Operations
In the facilities:• Managing needs with
resources• Meeting expectation of
campus community• Keeping the space
relevant and purposeful
With staff:• Creating common vision
amongst operations, housekeeping and maintenance staff
• Communication• Access and
Approachability
Challenges in Programming
In the facilities• Square peg in the round
hole• Flexibility• Policies, procedures and
roadblocks• Does that really cost
money?
With staff• Balancing role with
students• Access to resources to
meet the need and demand
• Contracts, limitations, and audience development
Meeting each other’s needs through programming and operations
• Finding a Common Goal/Shared Outcome• Building Partnerships• Understanding each others role and duties• Engaging students on both sides• No more assumptions
Your Challenge
In your small group, discuss the following:• What do you need to know or learn about
operations/programming?• How do you think you can be successful?• What do you typically trip over/on in this relationship?• What do you start to do differently to enhance the relationship
back home?• What do you stop doing to enhance the relationship back home?• What is your biggest “take away” from this workshop?• What is the most important aspect of your work do you wish your
operations/programming colleagues would understand?
Closing Thoughts
Bruce• Important lessons I
have learned over time• Words of wisdom that
make a difference• jacobsb@indiana.edu
Dan• Important lessons I
have learned over time• Words of wisdom that
make a difference• maxwelld@iupui.edu
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