brick & click 2015northwest missouri state university undergraduate & graduate services:...

Brick & Click 2015 Northwest Missouri State University

Undergraduate & Graduate Services:Opposite Sides of the Same Coin?

Victor D BaezaDirector of Library Graduate Services

Oklahoma State University

Tracy StoutInformation Literacy Librarian

Missouri State University

Brick & Click 2015 Northwest Missouri State University

Environmental Scan

• Focus on retention• Focus on graduation• Increased enrollment• Budget cuts• Demonstration of value• Time constraints

Brick & Click 2015 Northwest Missouri State University

Traditional Treatment

• Students are students• Graduate and undergraduates are unique• Two groups are similar but different

Brick & Click 2015 Northwest Missouri State University

Change Agents

• Rapid growth and transformation• Shifting needs• Different usages• New focus on student demographics• Budgets• More international students

Brick & Click 2015 Northwest Missouri State University

Contributing Factors

• Program of study• Faculty expectations• Living arrangements• Information seeking behavior• Information needs• Peer pressure

Brick & Click 2015 Northwest Missouri State University

Similarities: Library Space

• Concept of Third Place• Welcoming and comfortable• Variety • Library hours

Brick & Click 2015 Northwest Missouri State University

Brick & Click 2015 Northwest Missouri State University

Similarities: Literacy Skills

• Common Issues– Belief that students already know– Instructors teach info lit – Never receive info lit– Info lit early on – Info lit not at the point of need

Brick & Click 2015 Northwest Missouri State University

Similarities: Access Preferences

• Quickest• Easiest• Electronic• Unaware of ILL • Ask for help as a last resort

Brick & Click 2015 Northwest Missouri State University

Differences: Information Needs

• Thoroughness of research• Topic focus• Topic/Research development• Interest in subject matter• Faculty/Advisor expectations

Brick & Click 2015 Northwest Missouri State University

Differences: Research

• Literature review depth• Literature evaluation process• Author identification• Query development (iterative research)• Library resources/services usage• Graduate international population

Brick & Click 2015 Northwest Missouri State University

Differences: Library Access

• Living arrangements• Parking • Time constraints (work, life, school)• Distance from library• Social aspect

Brick & Click 2015 Northwest Missouri State University

Focus on Undergrads

Brick & Click 2015 Northwest Missouri State University

Getting Involved

• GEP course goals/objectives• General & tailored assignments • GEP 101 and Common Reader Subject

Guides• SearchPath tutorial• Instructional and marketing videos

Brick & Click 2015 Northwest Missouri State University

Getting Them Involved

• Pizza Party • Game Night• Tutorial/marketing videos• News ways to contact• What’s Brewing at the Library• Ambassador Program• Research awards

Brick & Click 2015 Northwest Missouri State University

Space Demands

• Group study rooms• Movable “walls” • New reference area • Expanded hours• Creative Studios• Print relocation

Brick & Click 2015 Northwest Missouri State University

Focus on Graduates

• Targeted workshops/seminars• Dedicated spaces• Outreach• Librarian training• Campus coordination

Brick & Click 2015 Northwest Missouri State University

Graduate 360 Program

• Writing Center• Career Services• Professional Development (Business School)• Bursars• Institute for Teaching and Learning Excellence• Library

Brick & Click 2015 Northwest Missouri State University

Writing and Research

• Graduate Research and Writing Lab (GRWL)– Writing Center collaboration– Targeted research assistance– Focused writing assistance– Dedicated space and times– Workshop series

Brick & Click 2015 Northwest Missouri State University

Digital Badges

• Graduate College• Vice President of Research• Graduate coordinators• More than 360 Program

Brick & Click 2015 Northwest Missouri State University

Questions?