brick & click 2015northwest missouri state university undergraduate & graduate services:...

Brick & Click 2015 Northwest Missouri State University

Undergraduate & Graduate Services:Opposite Sides of the Same Coin?

Victor D BaezaDirector of Library Graduate Services

Oklahoma State University

Tracy StoutInformation Literacy Librarian

Missouri State University


Environmental Scan

• Focus on retention• Focus on graduation• Increased enrollment• Budget cuts• Demonstration of value• Time constraints


Traditional Treatment

• Students are students• Graduate and undergraduates are unique• Two groups are similar but different


Change Agents

• Rapid growth and transformation• Shifting needs• Different usages• New focus on student demographics• Budgets• More international students


Contributing Factors

• Program of study• Faculty expectations• Living arrangements• Information seeking behavior• Information needs• Peer pressure


Similarities: Library Space

• Concept of Third Place• Welcoming and comfortable• Variety • Library hours


Similarities: Literacy Skills

• Common Issues– Belief that students already know– Instructors teach info lit – Never receive info lit– Info lit early on – Info lit not at the point of need


Similarities: Access Preferences

• Quickest• Easiest• Electronic• Unaware of ILL • Ask for help as a last resort


Differences: Information Needs

• Thoroughness of research• Topic focus• Topic/Research development• Interest in subject matter• Faculty/Advisor expectations


Differences: Research

• Literature review depth• Literature evaluation process• Author identification• Query development (iterative research)• Library resources/services usage• Graduate international population


Differences: Library Access

• Living arrangements• Parking • Time constraints (work, life, school)• Distance from library• Social aspect


Focus on Undergrads


Getting Involved

• GEP course goals/objectives• General & tailored assignments • GEP 101 and Common Reader Subject

Guides• SearchPath tutorial• Instructional and marketing videos

http://www.missouristate.edu/firstyearprograms/173164.htm

http://guides.library.missouristate.edu/otherwesmoore


Getting Them Involved

• Pizza Party • Game Night• Tutorial/marketing videos• News ways to contact• What’s Brewing at the Library• Ambassador Program• Research awards

https://www.youtube.com/watch?v=BBvXXXMzbtI

https://www.facebook.com/events/708250995873819/


Space Demands

• Group study rooms• Movable “walls” • New reference area • Expanded hours• Creative Studios• Print relocation

http://info.library.okstate.edu/creativestudios


Focus on Graduates

• Targeted workshops/seminars• Dedicated spaces• Outreach• Librarian training• Campus coordination


Graduate 360 Program

• Writing Center• Career Services• Professional Development (Business School)• Bursars• Institute for Teaching and Learning Excellence• Library


Writing and Research

• Graduate Research and Writing Lab (GRWL)– Writing Center collaboration– Targeted research assistance– Focused writing assistance– Dedicated space and times– Workshop series


Digital Badges

• Graduate College• Vice President of Research• Graduate coordinators• More than 360 Program


Questions?

brick & click 2015northwest missouri state university undergraduate & graduate services:...

Documents

undergraduate students

support services focus

limited resources

electronic resources

graduate rooms

graduate breakdown

campus location

retention campus