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Brian Christtopher Njotosetiadi

Compassionate, hardworking and innovative Looking for challenge in management training or internship program in Sales & Marketing department. I am available from September 2017 and I am interested to know more about sales operation, business development and marketing campaign.

Introduction

Experiences

St Regis Bora Bora Resort July 2016 – December 2016 Butler Service Trainee

• Being a personal assistant to high-end guests and travelers. • Cordially providing 5 signature services to enhance our guest’s

experience.

Ritz Carlton Hotel, Dubai September 2015 – December 2015 Call Center, Guest Relations Trainee

• Ensured that every guest expectations and needs are fulfilled above & beyond.

• Clench that all guests are happy from the moment they step into the hotel until they leave.

Ritz Carlton Hotel, Dubai April 2015 – August 2015 Server, Host, Bartender

• Transmitted orders to kitchen and bar by recording guest’s choices; identifying patrons' special dietary needs and special requests.

• Recommend, Upsell & pairing wine with dishes.

Nominated for Rookie of the month

Education

Phone: +41 79 721 72 60

Email: Brian-christopher.njotosetiadi@him-mail.ch

Nationality: Indonesian

Brian Christtopher LinkedIn

Brian.njotosetiadi Skype

Standard Audited by LQA (Starwood Program) 92% result

Five Star Nominee of best intern Lobby Butterfly award

Education Northwood University, USA American Bachelor of Business Administration (2014 – 2017)

Hotel Institute Montreux,

Switzerland Swiss Bachelor of Business

Administration in Hospitality Management with Marketing

Specialization (2014 – 2017)

Ciputra International School, Indonesia International Baccalaureate (High School 2011- 2014)

Language Skills

Indonesian  &  Javanese  Mother  Tongue  

English  Fluent    

Chinese  Intermediate  Speaking    

French  Elementary  

Achievements

• Class Representative (2016 - 2017) • Career & Internship Ambassador SAF (2016) • Student Advisor Scheme in Accounting Principles (2016) • Hosted Hotel Institute Montreux University Open House (2015-2016) • Best Academic Reward (2015)

References

Wesley Hepburn (Restaurant Manager) wesley.hepburn@ritzcarlton.com Rayka Estal (Guest Relations Assistant Manager) rayka.estal@ritzcarlton.com Ako Ijima (Head Butler) ako.ijima@stregisborabora.com

Personal Skills Professional Skills

Skills

Microsoft Office

Opera

Micros

Photoshop

HTML

Organization

Communication

Time Management

Team Player

Problem Solving

Hobby & Interests

Joined Wine, Cigar & Les Concierges Master class

Volunteer Indonesian Zoo Volunteer Clean the world program Planning Mangroves Bali Cultural Integration Services

Blood Donation Committee Lions Club International Teaching Elementary student

Actor at School production Singer & musician Internship as a journalist at Indonesian newspapper