break down the silos - collaboration techniques for teams

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Presentation delivered at the Agile 2012 Conference in Dallas, TX - Practice collaborative techniques in a project simulation. Walk away from this workshop with tools and techniques you can introduce to your project teams immediately to encourage more collaboration and cross team communication. See the benefits of increased team interaction and pairing through this experiential workshop.

TRANSCRIPT

Break Down the Silos Collaboration Techniques for

Teams

Maria Matarelli

@mariamatarelli

Meet the Presenters

Dan Neumann

@Dan_SB

#Agile2012

Collaboration Techniques for Teams

Agenda

4

1.  Ice Breaker 2.  Overview

•  Themes: Collaboration and Making things visible •  Five Collaboration Techniques

3.  Applying •  Round 1 •  Debrief •  Round 2 •  Debrief

4.  Create own visual collaborative tool 5.  Summary and Close

Agile Pictionary

5

Collaboration

6

Making things visible

7

Visual Collaboration Techniques

8

Limiting WIP Activity Bingo

Pairing

System Land Mapping

Collaborative Development

Work-In-Progress

(WIP)

9

Principle behind the APPLE Manifesto

Sold iPads is the primary measure of progress

10

Outside…

Before you get inside…

12

Why Limit WIP? •  Lowers Coordination Cost

•  Exposes Bottlenecks

•  Exposes Blocking Issues

•  Less WIP leads to more focus on getting items to “Done”

13

In Software…

14

Principle Behind the Agile Manifesto

Working software is the primary measure of

progress.

15

Track WIP

16

Set a WIP Limit

17

Create A Token

18

Use the Token

19

Create Slots

20

Activity Bingo

21

!  Make skill-usage visible

22

Activity Bingo

Felix

Chapman

Damon

Dagwood

Sandy

People

Act

ivit

ies

T-Shaped Skills - Activity Bingo

Wri

te A

uto

mat

ed T

ests

UI

Dev

elop

men

t

Cre

ate

Test

Cas

es

Unit

Tes

ting

Cre

ate

Dat

a A

cces

s

23

Activity Bingo – Silos

Felix X

Chapman X

Damon X

Dagwood X

Sandy X

People

Act

ivit

ies

Wri

te A

uto

mat

ed T

ests

UI

Dev

elop

men

t

Cre

ate

Test

Cas

es

Unit

Tes

ting

Cre

ate

Dat

a A

cces

s

T-Shaped Skills - Activity Bingo

24

Activity Bingo – Individual Breadth

Felix X X X

Chapman X X

Damon X X X X X

Dagwood X X

Sandy X X

People

Act

ivit

ies

Wri

te A

uto

mat

ed T

ests

UI

Dev

elop

men

t

Cre

ate

Test

Cas

es

Unit

Tes

ting

Cre

ate

Dat

a A

cces

s

T-Shaped Skills - Activity Bingo

25

Activity Bingo – Team Depth

Felix X X X Chapman X X Damon X X X

Dagwood X X X X Sandy X X X X

People

Act

ivit

ies

Wri

te A

uto

mat

ed T

ests

UI

Dev

elop

men

t

Cre

ate

Test

Cas

es

Unit

Tes

ting

Cre

ate

Dat

a A

cces

s

T-Shaped Skills - Activity Bingo

Pairing

26

27

28

Pairing Chart Team

Member 1

Team Member

2

Team Member

3

Team Member

4

Team Member

5

29

X

X

X

Team Member

1

Team Member

2

Team Member

3

Team Member

4

Team Member

5

Pairing Chart

30

X X

X

Promote Pair Programming Sprint 5.1 Sprint 5.2 Sprint 5.3 Sprint 5.4

IM, PF 2h IM, MB, IG, SA 1h SA, PN 1h PN, NM 1h

CE, MB 1h IM, PF 4h KM, PF 30m

SA, MB 1h PN, SA 2.5h IG, MB 30m

KM, PN 1h PN, SA 1.5h IG, MB, SA, IM 1h

CE, MB 1h IM, PF 1.5h IG, MB 30m

SA, MB 2h IM, PF 1h SA, PN 3h

NM, PN 2.5h IM, IG 10m

Before: Very few Pair Programming Sessions Now: 6 – 8 Pair Programming Sessions Result: Better knowledge sharing

Reduced dependency on Subject Matter Experts

More Effective Code Reviews Sprint 5.1 Sprint 5.2 Sprint 5.3 Sprint 5.4

PN, SA 1h NM, IG, MB, PF 1h

NM, SA, IG, PN, MB, PF, IM

30m MB, IM 4h

NM, PN 30m KM, PN, PF

30m IG, MB 30m

KM 20m SA, PF 1h IM, NM 1h

KM 15m IM, MB

30m MB, KM 1h

MB, KM 3h PN, SA 20m SA, PN 1h

KM, PN 30m PN, KM

10m MB, SA 30m

MB, IM 8h IG, SA, NM 3h

IG, KM 5h IG, KM 30m

Before: Few Code Review Sessions, Low Participation Now: More Code Review Sessions, More Participation Result: Collaborative Development Environment

Improved Code Quality Code Review feedback not lost (tracked in Crucible)

IG

0.5 IM

0.5 KM 0.5

6.5 13.0 4.0 MB `

1.5 1.5 1.5 NM

1.0 0.5 0.5 1.5 1.5 PF

3.5 0.5 1.2 1.0 1.0 1.5 PN

3.5 0.5 1.0 3.5 1.5 2.8 SA

Code Reviewing Chart

33

Collaborative Design

34

Collaborative Design

How Team gradually came to use this approach

36

First couple sprints, the team identified granular enough tasks for each story…

How Team gradually came to use this approach

37

Then, people began communicating design through Sequence Diagrams…

How Team gradually came to use this approach

38

After a few sprints, the team put diagrams & tasks together during the same session

System Land Mapping

39

System Land Mapping !  Collaborate

!  Share rich Information

!  Gain familiarity with the system

40

Augmented Reality

Core Data

Assets

Collect Manage

Product Definition

Advanced Systems

Augmented Reality

Core Data

Assets

Collect Manage

Product Definition

Advanced Systems

Augmented Reality

Core Data

Assets

Collect Manage

Product Definition

Advanced Systems

Data Connections

Augmented Reality

Core Map

Assets

Collect Manage

Product Definition

Advanced Systems

Relationships & Communication

Organic Flow of Information

Augmented Reality

Core Map

Assets

Collect Manage

Product Definition

Advanced Systems

Augmented Reality

Core Map

Assets

Collect Manage

Product Definition

Advanced Systems

Product Migration

Architects

Augmented Reality

Core Map

Assets

Collect Manage

Product Definition

Advanced Systems

Pirate Raiders

Nomads

Augmented Reality

Core Map

Assets

Collect Manage

Product Definition

Advanced Systems

Collaboration Exercise

49

Applying the techniques !  Outcomes

!  Practice in applying techniques to make collaboration visible

!  Tell a story in Hieroglyphics

!  Exercise

!  Backlog of topics with pre-set list of tasks

!  Recommended team size 5-6 people

!  Two iterations with new technique added to each iteration

50

What does “Done” look like !  Definition of Done

“Clearly drawn hieroglyphics, reviewed, finalized and presented to customer”

!  Acceptance Criteria !  Drawing should include 5 “glyphs” or more !  Must address the topic and tell a story based on real events !  Have a conclusion to the story; some type of moral !  Present to someone outside of team

!  Activities !  Brainstorm !  Story Development !  Draw !  Review !  Present

Round 1 – WIP Limits ! Planning

!  Identify your WIP Limit and make it visible

!  Estimate the number of stories your team can complete in 15 min

!  Identify which stories you plan to complete

Worst Project Ever

TO DO IN PROGRESS DONE

Rolling out Agile

Agile’s impact on your life

Worst Project Ever

TO DO IN PROGRESS DONE

Rolling out Agile

Agile’s impact on your life

Worst Project Ever

TO DO IN PROGRESS DONE

Rolling out Agile

Agile’s impact on your life

IN

PROGRESS

IN

PROGRESS

Worst Project Ever

TO DO IN PROGRESS DONE

Rolling out Agile

Agile’s impact on your life

IN

PROGRESS

IN

PROGRESS

Telling Stories in Hieroglyphics

Round 1 - WIP Limits

!  Planning (10 min)

!  Iteration 1 (15 min)

!  Debrief (15 min)

57

Round 2 – Activity Bingo ! Planning

!  Estimate the number of stories your team can complete in 15 min

!  Identify which stories you plan to complete

!  Add names to Activity Bingo sheet

!  May identify who plans to work on what up front

!  May consider strengths or performance

Activity Bingo

Felix

Chapman

Damon

Dagwood

Sandy

Round 2 – Activity Bingo

Telling Stories in Hieroglyphics

Round 2 – Activity Bingo

!  Planning (10 min)

!  Iteration 2 (15 min)

!  Debrief (15 min)

60

Limiting WIP

Activity Bingo

Pairing

System Land Mapping

Collaborative Development

Story In

Progress

Principles of Visual Collaboration

!  Visible

!  Support Interactions

!  Add to Understanding

! Not for Evaluation

62

Design Your Own Visual Collaboration Tool

1. Brainstorm a few specific problems or goals

2. As a group, pick one to focus on for this workshop

3. Create a visual collaboration tool around that idea

63

Share & Debrief ! Share ! Additional ideas on collaboration

and making things visible

! Debrief ! What aspects did you like best?

64

Contact Us

Maria Matarelli http://www.bevilledge.com

Maria.Matarelli@BevillEdge.com

@mariamatarelli

www.linkedin.com/in/mariamatarelli

Dan Neumann http://www.neumanagementllc.com

Dan@NeuManagementLLC.com

@Dan_SB

www.linkedin.com/in/meetdanneumann

65

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