blackboard and google for staff training

Blackboard and Google for Staff Training

Barbara Kountouzi, Education & Research Services Robert Cagna, Access Services

University of Pennsylvania Biomedical LibraryComputers in Libraries 2008

• Librarian / staff / student distinction not clear to patrons

• Students / staff often unaware of services provided by librarians

• Professional / age / distance divide

Need for training

Problems

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Limitations• Common issues with student workers

(high turn-over, attendance, reliability)

• Staff issues (communication, resistance)

• IT support (…)

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Why Blackboard?

• Already used by our students

• Already used by 2 other Penn libraries

• Integrates instructional content, quizzes, blogs, etc.

• Students see our “course” link every time they log in

• Minimal IT support required

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Why Google?

• Already used by students

• Integrates personal email, group email, docs, calendar

• No IT support required

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Announcements

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What to Know

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Google Calendar

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Blog

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Email - Phone

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Google Groups

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Expectations

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Search Site

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Exercises

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Lessons Learned(or not)

Importance of:

• Consistency (timing, all on-board)

• Communication: Inclusion, one on one collaboration

• Repetition

• Bribing (chocolate, cookies, pizza)

WORK!

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Future Plans

• Consistency (train all students together)

• Move to Google Groups

• Require more student participation

VACATION

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More Info:

Barbara Kountouzi: varvarak@mail.med.upenn.edu

Robert Cagna: cagna@mail.med.upenn.eduwww.medicallibrarianship.blogspot.com

We’re also on Facebook

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