bl a ckberry 10 help options - t-mobile · blackberry® and related trademarks, names and logos are...
Post on 06-Oct-2020
3 Views
Preview:
TRANSCRIPT
© 2013 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. RIM06803
BlackBerry® Self Service tools let you quickly get answers and discover your product features anytime, anywhere.
B L A C K B E R R Y 1 0
H E L P O P T I O N S
Online Support
BlackBerry Product Support
Centralized online desktop location for accessing and searching all support-related information and tools for all products. Also available from mobile browser.
General: blackberry.com/support
BlackBerry® Z10: blackberry.com/z10support
BlackBerry® Q10: blackberry.com/q10support
On-device
Social Media
Twitter@BlackBerryHelp
Official Twitter support account for BlackBerry. Ask questions of BlackBerry Technical Support representatives or just follow helpful advice.
General: twitter.com/blackberryhelp
BlackBerry® 10: #bb10tips
BlackBerry Support Forums
Peer-to-peer network that allows you to learn from other users by posting, replying to, or reading questions about BlackBerry products.
supportforums.blackberry.com
Product Manuals
Reference the official product guide for your BlackBerry device. Get help for your BlackBerry smartphone applications and accessories.
General: docs.blackberry.com
BlackBerry Z10: docs.blackberry.com/47561/
BlackBerry Q10: docs.blackberry.com/50635/
BlackBerry Knowledge Base
Extensive library of technical articles to troubleshoot various issues step-by-step.
blackberry.com/btsc
BlackBerry How To Demos
Take an interactive tour through the features of your BlackBerry 10 smartphone.
BlackBerry Z10: demos.blackberry.com/z10
BlackBerry Q10: demos.blackberry.com/q10
BlackBerry Help app
Downloads, tips, shortcuts, icon listings, FAQs and more – it’s all there. Simply locate and tap the built-in Help icon on your BlackBerry 10 smartphone.
Updated April 2013
Inside BlackBerry Help Blog
Easy-to-read insider tips and tricks and helpful how-to’s on BlackBerry products and applications.
General: helpblog.blackberry.com
BlackBerry 10: helpblog.blackberry.com/tag/blackberry-10
help
Official BlackBerry Help Channel on YouTube®
Guided step-by-step videos on common support related issues and questions.
youtube.com/blackberrysupport
top related