balanace score card ppt
Post on 27-Nov-2014
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BALANCED SCORE CARD
ARVIND REDDY K
ABHIROOP VARMA V
SYNOPSIS
• Introduction.• What is Balance Score Card?• Why are companies Adopting Balance
score card?• Balance Score Card perspective• Advantages & Disadvantages• Conclusion.
Robert Kaplan
David Norton
Balance Score Card
Balance Score Card
• Four key Business Perspectives
• Internal & Business process of Organization
• Short Run & Long Run
Why are companies Adopting BSC?
• Change.
• Growth.
• Implementation.
Financial Perspective
Internal Process Perspective
Learning & Growth Perspective
Customer Perspective Vision & Strategy
Customers Perspective
“Number One in delivering Value to
Customers”.
Time
Quality
Service
Cost
Internal process perspective
Internal process perspective
Process alignment
Process bottlenecks
Process automation
No of activates per
function
Learning & Growth Perspective
Learning & Growth
perspective
Training & learning
opportunities
Employee Turnover
Job satisfaction
Is there the correct level of expertise for
the job ?
Financial perspective
Financial perspective
Financial results
(Quat/year)
Cash flow
Return on investment
Return on capital
employed
Advantages Of BSC• It is used to align the business activities
to vision and strategy• It improves Internal & External
communications • It is used to monitor organizations
performance • It provides management with
comprehensive picture of operations• It provides strategic feed back• It improves decisions & better solutions
Disadvantages• It Doesn’t provide Recommendations
• It is not fully Efficient
• It takes time
• It is High Implementation of cost
• It can show low profit
CONCLUSION
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