BALANCED SCORE CARD

ARVIND REDDY K

ABHIROOP VARMA V

SYNOPSIS

• Introduction.• What is Balance Score Card?• Why are companies Adopting Balance

score card?• Balance Score Card perspective• Advantages & Disadvantages• Conclusion.

Robert Kaplan

David Norton

Balance Score Card

Balance Score Card

• Four key Business Perspectives

• Internal & Business process of Organization

• Short Run & Long Run

Why are companies Adopting BSC?

• Change.

• Growth.

• Implementation.

Financial Perspective

Internal Process Perspective

Learning & Growth Perspective

Customer Perspective Vision & Strategy

Customers Perspective

“Number One in delivering Value to

Customers”.

Time

Quality

Service

Cost

Internal process perspective

Internal process perspective

Process alignment

Process bottlenecks

Process automation

No of activates per

function

Learning & Growth Perspective

Learning & Growth

perspective

Training & learning

opportunities

Employee Turnover

Job satisfaction

Is there the correct level of expertise for

the job ?

Financial perspective

Financial perspective

Financial results

(Quat/year)

Cash flow

Return on investment

Return on capital

employed

Advantages Of BSC• It is used to align the business activities

to vision and strategy• It improves Internal & External

communications • It is used to monitor organizations

performance • It provides management with

comprehensive picture of operations• It provides strategic feed back• It improves decisions & better solutions

Disadvantages• It Doesn’t provide Recommendations

• It is not fully Efficient

• It takes time

• It is High Implementation of cost

• It can show low profit

CONCLUSION