bajaj allianz virtual office: journey so far

Virtual Office Journey so far..

VIRTUAL OFFICE

• Bajaj Allianz General Insurance launched an innovative distribution initiative - Virtual Office in August 2014• The idea behind this initiative was to offer insurance solutions to the

customers at their doorstep, thereby enabling employees and agents to make policy related decisions independently with the help of technology• Virtual Office brings in the entire office in a tablet enabling comfort

for both the customers and the employees

KEY MILESTONES

KEY MILESTONES

Started in August 2014 with 8 offices

KEY MILESTONES

Virtual Office logo was launched in May 2015

KEY MILESTONES

More than 3 lac customers serviced through Virtual Offices till now

TRANSFORMATION OVER TWO YEARS

TRANSFORMATION

8 Virtual Office Heads in August 2014

415 Virtual Office Heads in March 2016

ADVANTAGES FOR CUSTOMERS

• Creating awareness about insurance in Tier II & Tier III cities• Reducing the potential for fraud with the help of technology• Provide quotes and policies immediately with on the spot payment

collection through our tabs• Time taking processes like pre inspection which traditionally takes 2-3

days in remote areas is now a hassle free 10 min process• Minor claims settled in 24 hours • Paperless transactions• Deliver best in class service surpassing geographical limitations

FIELD ACTIVITIES, MEETINGS AND TRAININGS

AGENT’S MEETS AND CAREER SEMINARS

Congratulations on

Turning Two!