bajaj allianz virtual office: journey so far
TRANSCRIPT
Virtual Office Journey so far..
VIRTUAL OFFICE
• Bajaj Allianz General Insurance launched an innovative distribution initiative - Virtual Office in August 2014• The idea behind this initiative was to offer insurance solutions to the
customers at their doorstep, thereby enabling employees and agents to make policy related decisions independently with the help of technology• Virtual Office brings in the entire office in a tablet enabling comfort
for both the customers and the employees
KEY MILESTONES
KEY MILESTONES
Started in August 2014 with 8 offices
KEY MILESTONES
Virtual Office logo was launched in May 2015
KEY MILESTONES
More than 3 lac customers serviced through Virtual Offices till now
TRANSFORMATION OVER TWO YEARS
TRANSFORMATION
8 Virtual Office Heads in August 2014
415 Virtual Office Heads in March 2016
ADVANTAGES FOR CUSTOMERS
• Creating awareness about insurance in Tier II & Tier III cities• Reducing the potential for fraud with the help of technology• Provide quotes and policies immediately with on the spot payment
collection through our tabs• Time taking processes like pre inspection which traditionally takes 2-3
days in remote areas is now a hassle free 10 min process• Minor claims settled in 24 hours • Paperless transactions• Deliver best in class service surpassing geographical limitations
FIELD ACTIVITIES, MEETINGS AND TRAININGS
AGENT’S MEETS AND CAREER SEMINARS
Congratulations on
Turning Two!