awesomeness demystified

Awesome Teams

Bruce McCarthyUpUp Labs

Engaged Employees are enthusiastic about their work create better customer experiences influence other employees provide feedback and ideas get more $%^& done at higher quality

“Happier people are about

12% more productive”University of Warwick, 2014

http://www2.warwick.ac.uk/fac/soc/economics/staff/eproto/workingpapers/happinessproductivity.pdf

But How?

Employee Satisfaction Surveys

1-2x per year anonymous ratings and comments 1-way communication

Agile Retrospectives3 Qs at the end of each sprint – what went well during the

sprint?– what went wrong during the

sprint?– what should we do differently?focus on process often just a b*&%$ session

The Real Reasons

Teams stop doing retros because they don’t seem effective

Process often is not the real culprit

Happiness & Satisfaction

What if?

Agile Retros + eNPS + HappinessProcess + Morale

Qualitative + Quantitative Dialog + Just Anonymous enough

Awesome Retrospectives

3 Stages

problem discoverysolution brainstorming

decision making

1/3 Problem Discovery

1. How awesome is it being at the company?

2. How awesome is it being on this team?

3. This sprint, how awesome was the work you did?

1/3 Problem Discovery

2/3 Solution Brainstorming

3/3 Decision Making

Context

Context

Teams ActivityHow awesome is it being part of ANE?• 1-5 rating + comments on 1 card

(3m)• Record average score• Discuss and choose 1-3 key problems

(15m)• Brainstorm ideas to address

problems (15m)• Dot vote to nominate one (5m)

Whole Group Activity• Each team:– announces their score– presents their chosen idea (2m each)

• Bruce records• Dot voting• Assign owners?

Awesomeness combine the measurability of surveys with the open dialog of an agile retrospective get to the heart of issues every few weeksfigure out what to do about itmeasure progress

Bruce McCarthyFounder & CEOUpUp Labs

@d8a_drivenwww.awesomeness.team