awesomeness demystified
TRANSCRIPT
Awesome Teams
Bruce McCarthyUpUp Labs
Engaged Employees are enthusiastic about their work create better customer experiences influence other employees provide feedback and ideas get more $%^& done at higher quality
“Happier people are about
12% more productive”University of Warwick, 2014
http://www2.warwick.ac.uk/fac/soc/economics/staff/eproto/workingpapers/happinessproductivity.pdf
But How?
Employee Satisfaction Surveys
1-2x per year anonymous ratings and comments 1-way communication
Agile Retrospectives3 Qs at the end of each sprint – what went well during the
sprint?– what went wrong during the
sprint?– what should we do differently?focus on process often just a b*&%$ session
The Real Reasons
Teams stop doing retros because they don’t seem effective
Process often is not the real culprit
Happiness & Satisfaction
What if?
Agile Retros + eNPS + HappinessProcess + Morale
Qualitative + Quantitative Dialog + Just Anonymous enough
Awesome Retrospectives
3 Stages
problem discoverysolution brainstorming
decision making
1/3 Problem Discovery
1. How awesome is it being at the company?
2. How awesome is it being on this team?
3. This sprint, how awesome was the work you did?
1/3 Problem Discovery
2/3 Solution Brainstorming
3/3 Decision Making
Context
Context
Teams ActivityHow awesome is it being part of ANE?• 1-5 rating + comments on 1 card
(3m)• Record average score• Discuss and choose 1-3 key problems
(15m)• Brainstorm ideas to address
problems (15m)• Dot vote to nominate one (5m)
Whole Group Activity• Each team:– announces their score– presents their chosen idea (2m each)
• Bruce records• Dot voting• Assign owners?
Awesomeness combine the measurability of surveys with the open dialog of an agile retrospective get to the heart of issues every few weeksfigure out what to do about itmeasure progress
Bruce McCarthyFounder & CEOUpUp Labs
@d8a_drivenwww.awesomeness.team