automation apps for the modern reception area
Post on 13-Feb-2017
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Dave MillikenDave@MyGreetly.com
303-565-7603
Automation Apps for the Modern Reception Area
Live Tweet: @Greetly, @P2Binvestor
First, An Acronym
www.MyGreetly.com
RECSTAMS
Reception Station Automation Management Systems
Who’s This Guy?
www.MyGreetly.com
• CEO Greetly (MyGreetly.com)
• CEO Funding Launchpad • VP Marketing,
Smashburger• Marketing leadership for:– Molson Coors– Moet Hennessy– Scotts Miracle-Gro
• MBA NYU/Stern
Agenda
www.MyGreetly.com
• Background
• Why RECSTAMS?
• Visitor management automation
• Inbound call routing automation
Most Common Job By State - 1984Most Common Job By State - 2014
Background: The Admin Profession
www.MyGreetly.com* Sources: NPR, BLS
Background: The Admin Profession
www.MyGreetly.com
Dictation Word processingFiling Digital file management Handling mail / faxes Huh?Booking travel Online bookingReserving assets Email systemsGreeting visitors GreetlyAnswering phones Ruby Receptionist
Why RECTAMS?
www.MyGreetly.com
Base Sa
lary
Paid Le
ave
Supplem
ental
Pay
Insuran
ce
Retirem
ent/S
avings
Other Req
uired Costs
Total
Salar
y $-
$10,000
$20,000
$30,000
$40,000
$37,
075
$26K$3K $1K
$3K $1K$3K
* Source: BLS
Why RECTAMS?
www.MyGreetly.com
24/7/365Save moneyIncrease productivity• Focus on higher value work• Fewer distractions
Great first impressionsMore working space⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼
Capital flexibility for growth
Greetly Visitor Management
www.MyGreetly.com
iPad-based reception app• Checks in visitors– Captures visitor photos– NDA capture
• Check in food and package deliveries• Instantly notifies employees• Cloud-based visitor log
Greetly – How It Works
www.MyGreetly.com
Who Uses Greetly
www.MyGreetly.com
Try Greetly Free!
@ www.MyGreetly.com
$99 / month (includes all hardware and software)
Ruby Receptionists
www.MyGreetly.com
Remote inbound call routing• Live, personalized phone answering• Info capture• Call transferring• Outbound calls (add-on)
Ruby Receptionists
www.MyGreetly.com
Who Uses Greetly
www.MyGreetly.com
Ring Central
www.MyGreetly.com
Remote inbound call routing• Cloud-based phone system • Automated answering• Call routing to all employee devices
Inbound Pricing
www.MyGreetly.com
Ruby – 14-day free trial• $249/month for 100 minutes• $409/month for 200 minutes • $819/month for 500 minutes
Ring Central – 30-day free trial• Starts at $24.99/month/user
Summary
www.MyGreetly.com
• Now is not the time to become a professional driver
• RECSTAMS is a terrible acronym
• Dedicated receptionists are expensive
• Use digital visitor management and remote call routing to get more done
Yay, It’s Your Turn
www.MyGreetly.com
Use the chat feature on the left to enter your questions.
PresenterDave Milliken
@GreetlyDave@MyGreetly.com
FacilitatorKrista Morgan@P2Binvestor
@Krismtl
Dave MillikenCEO
Dave@MyGreetly.com303-565-7603
The iPad receptionist for the modern office
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