automation apps for the modern reception area
TRANSCRIPT
Dave [email protected]
303-565-7603
Automation Apps for the Modern Reception Area
Live Tweet: @Greetly, @P2Binvestor
First, An Acronym
www.MyGreetly.com
RECSTAMS
Reception Station Automation Management Systems
Who’s This Guy?
www.MyGreetly.com
• CEO Greetly (MyGreetly.com)
• CEO Funding Launchpad • VP Marketing,
Smashburger• Marketing leadership for:– Molson Coors– Moet Hennessy– Scotts Miracle-Gro
• MBA NYU/Stern
Agenda
www.MyGreetly.com
• Background
• Why RECSTAMS?
• Visitor management automation
• Inbound call routing automation
Most Common Job By State - 1984Most Common Job By State - 2014
Background: The Admin Profession
www.MyGreetly.com* Sources: NPR, BLS
Background: The Admin Profession
www.MyGreetly.com
Dictation Word processingFiling Digital file management Handling mail / faxes Huh?Booking travel Online bookingReserving assets Email systemsGreeting visitors GreetlyAnswering phones Ruby Receptionist
Why RECTAMS?
www.MyGreetly.com
Base Sa
lary
Paid Le
ave
Supplem
ental
Pay
Insuran
ce
Retirem
ent/S
avings
Other Req
uired Costs
Total
Salar
y $-
$10,000
$20,000
$30,000
$40,000
$37,
075
$26K$3K $1K
$3K $1K$3K
* Source: BLS
Why RECTAMS?
www.MyGreetly.com
24/7/365Save moneyIncrease productivity• Focus on higher value work• Fewer distractions
Great first impressionsMore working space⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼
Capital flexibility for growth
Greetly Visitor Management
www.MyGreetly.com
iPad-based reception app• Checks in visitors– Captures visitor photos– NDA capture
• Check in food and package deliveries• Instantly notifies employees• Cloud-based visitor log
Greetly – How It Works
www.MyGreetly.com
Who Uses Greetly
www.MyGreetly.com
Try Greetly Free!
@ www.MyGreetly.com
$99 / month (includes all hardware and software)
Ruby Receptionists
www.MyGreetly.com
Remote inbound call routing• Live, personalized phone answering• Info capture• Call transferring• Outbound calls (add-on)
Ruby Receptionists
www.MyGreetly.com
Who Uses Greetly
www.MyGreetly.com
Ring Central
www.MyGreetly.com
Remote inbound call routing• Cloud-based phone system • Automated answering• Call routing to all employee devices
Inbound Pricing
www.MyGreetly.com
Ruby – 14-day free trial• $249/month for 100 minutes• $409/month for 200 minutes • $819/month for 500 minutes
Ring Central – 30-day free trial• Starts at $24.99/month/user
Summary
www.MyGreetly.com
• Now is not the time to become a professional driver
• RECSTAMS is a terrible acronym
• Dedicated receptionists are expensive
• Use digital visitor management and remote call routing to get more done
Yay, It’s Your Turn
www.MyGreetly.com
Use the chat feature on the left to enter your questions.
PresenterDave Milliken
FacilitatorKrista Morgan@P2Binvestor
@Krismtl
Dave MillikenCEO
The iPad receptionist for the modern office