artificial intelligence today - dell technologies us€¦ · artificial intelligence today a...

Artificial Intelligence TodayA Challenge to Consider

82% see AI value for CX

85% see value in using AI for

internal operations

87% report one or more

data pipeline challenges

44% report increasing customer

engagement

55% say AI/ML has improved asset tracking and lowered operational

costs

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50% of current users in

production say AI has enhanced

their understanding of customers

Outcomes of current AI use cases

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Use Case:AI in the Workplace of the

Future

AI driving changes in the workplace

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How Dell Technologies makes AI Real

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Keys to AI success

AI fuel

Data Compute

AI engine AI drivers

Expertise

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Putting data to work

Throughput

1 MB/s

1 GB/s

10 GB/s

100 GB/s

1 TB/s

Data Analytics

`

Machine Learning Deep Learning

Concurrent

calculations

10

100

1,000

10,000

100,000

1,000,000

10,000,000

1

100s -10,000s cores, accelerators10s - 100s cores1-10s cores

Data scale1GB 1TB 1PB 100PB

Structured data

Labelled semi-structured data

Unlabeled, unstructured data

AI On Dell

AI In Dell

AI For Dell

IoT

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AI Solutions

AI On DellAI Data Management

AI Ecosystem

The AI Platform

AI Optimized Compute

AI Optimized Storage

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Intelligent Storage Optimizations

AI In Dell

Intelligent Management and Orchestration

Intelligent Workload Placement

Intelligent Accelerator Optimizations

Intelligent Fabric Management

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Services Optimizations

AI For Dell

Parts Failure PredictionRepair Time PredictionGuided Path Resolution PredictionFraud Prediction

Supply Chain OptimizationsQuality IssuesCost PredictionCommodity Demand ForecastingLarge Order DisruptionDynamic Inventory

Robotic Process AutomationChat BotsOnline RecommendationsFacial RecognitionCustomer Satisfaction via NPSSales Bots

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The Future of AI

Counter AI

Third Wave AI

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First Wave – Rules Base AI

Third Wave AI

Second Wave – Statistical Learning

Third Wave – Model Based

Humans Build and Tune The ModelsDecision Trees – Computer GamingReasoning

Good at Object Detection

Washing

Machine

Dog

Systems Build and Tune The ModelsNo Training NeededSystems are contextually adaptiveReasoning, Perceiving, Learning, Abstracting

Humans Build The Models, Machines TuneNeural NetsComputer Vision – Autonomous VehiclesPerceiving, Learning

Poor at Reasoning

Counter AI

Third Wave AI

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Counter AI

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AI Community is Split on AI’s Future

Counter AI Invest in Understanding and Mitigating AI challenges

It’s going to save/destroy humankindWhoever controls AI will they control the world

• Work to eliminate Algorithmic Bias• Invest in Digital and AI Literacy• Support AI policy development and

enforcement