april 2011 tech-essentials_webinar

Tech Essentials

Mark Shaw

mark@highwayt.org

“7% of a company's operating expense is Information Tech.”

Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.

Technology BudgetWho has one?

Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

Less than 20 staff More than 20 staff42% 66%

http://nptechsurvey.wordpress.com/

87% of nonprofitsspend less than 4%

of their budgeton technology.

Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

Technology Plan

Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

<=20 staff >20 staff

31% 67%

www.nten.org/research

22% of nonprofitshave a

technologycommittee.

Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

Who should be on your TechCommittee?

By Joni Podolsky

Edited By Holly RossKatrin VerclasAlison Levine

http://www.ncvo-vol.org.uk/advice-support/ict/publications

Technology Strategy and Planning Process

PreliminaryAssessmentInventoryStaff skills assessmentCurrent and prior year IT operating costsInitial list of potential projectsAny additional relevant background materials (e.g., technology usage policies)

Meeting 1: Envision1. Ensure agreement on I.T. “Current Reality”2. Identify processes for obtaining additional information needed

Meeting 3: Prioritize IISelect strategy and sequenceDetailed review of resources required

Project PrioritizationIdentify and categorize projectsResearch high-level details on alternative solutions

Meeting 2: Prioritize IClassify projects into categories, e.g.- “Quick wins”- Strategically essential- Need more info

Identify Implementation Sequence and ResourcesDraft implementation planSelect resources (internal vs. external, build vs. buy)Define RFI/RFP processes

Detailed Implementation PlanningCost detailsAssign specific responsibilitiesTimetableIdentify key issues/risks

Meeting 4: ActFinalize planImplementation kickoffIdentify circumstances required for committee to reconvene

Tech Essentials

1.Computer2.Internet infrastructure (security, backup)3.Printing and Imaging4.Training5.Voice communications infrastructure6.Basic Applications (documents, accounting)7.Collaboration systems8.Databases9.Website and Storytelling

highwayt.highwayt.org

Computer

$800+1-year warranty5-year life

$1,300+3-year warranty3-year life

www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)

$400+1-year warranty3-year life

1 2 3 4 5

1 2 3 4 5

Internet & Basic

Infrastructure

Fast(er) Internet is (almost)

ALWAYS worth the cost

• Dialup• Standard DSL• Premium DSL• T1• Bonded T1• AT&T Uverse from 1up 3dwn to 3up 24dwn• Cable 1up 5dwn to 10up and 50 or 105dwn

BAD TO BEST…

Standard DSL download speed (1.5 Mbps)

Standard DSL upload speed (384 kbps)

T1 Line (1.5 Mbps)download & upload

“symmetrical”

WHY BANDWITH MATTERS…

• Update traffic

• Email traffic

• Hosted application traffic

• Productivity (time really IS money..)

www.LogMeIn.com

Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600.

Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)

www.mozy.com/non-profit

Printing and Imaging

Laserprinter Inkjet

Networkedcopier

Colorlaser

Total Cost: Hardware + Replenishables + Maintenance + Ease of Use

www.hpeprint.com

http://wolber.me/ScansnapS1300

Training and Support

Office.Microsoft.comFree training and demos for Office and More!

32

${#}

www.microsoft.com/atwork/

http://www.techsoup.org/learningcenter/

Voice

www.FreeConferenceCall.com

Office Software

${#}

http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html

http://www.microsoft.com/Security_Essentials/

www.idealware.org

Collaboration Systems

www.sherweb.com

www.google.com/nonprofits/

docs.google.com

www.MeetingWizard.com

gotomeeting.com fuzemeeting.com

Databases

60%Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.

22% 32%

FinancialsDonor

ManagementVolunteersClients

37%

List functional requirements (3 meetings, 1 hour each)

Identify options (up to 4 hours per participant)

Discuss alternatives; narrow list of options (2 meetings)

Get product details

Vendor demos

Calls to real users

User visits

Decision

1 2 3 4 5

www.salesforcefoundation.org

http://www.verticalresponse.com/non-profits/

www.ConstantContact.com

http://www.eventbrite.com/npo

Website & Storytelling Tools

http://www.dreamhost.com/hosting-nonprofit.html

www.wordpress.com

Express yourself..start a blog

www.WildApricot.com

https://www.paypal.com/nonprofits

http://www.e-benchmarksstudy.com/

www.allforgood.org/posting

http://www.diigo.com

http://www.diigo.com/user/andywolber

http://www.delicious.com/highwayt

Next steps...

Tech Essentials

Mark Shaw

mark@highwayt.org