anthony stephens 21cn customer engagement 1 21cn high level consultation plan the following plan...
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1Anthony Stephens 21CN Customer Engagement
21CN High Level Consultation Plan
The following plan provides a four month view of key consultation themes that are planned for sharing across the 21CN working groups and provides a summary of themes covered to date.
Enquiries to Customer Engagement Programme Manager anthony.stephens@bt.com
Contact: anthony.stephens@bt.com (21CN Customer Engagement)
2Anthony Stephens 21CN Customer Engagement
March 06 April 06 May 06 June 06
Consultation Plan Review
PSTN Disconnection & Data migration
Emergency & critical numbers definition
Emergency & critical numbers identification
and monitoring
21CN Node preparation
Consultation Plan Review
PSTN Fallback network principles
PSTN (Voice)Network Resilience
Broadband Migration Methodology
Pathfinder Planning Session
Consultation Plan Review
Broadband MigrationFallback
Broadband Resilience
Pathfinder Planning Session
Consultation Plan Review
ISDN2 Migration Methodology
ISDN30 Migration Methodology
End Customer Experience
Logical Security
(T.B.A Poss July)
MCC Design overview
Pathfinder Planning Session
I&MWG, BI-Laterals, BB/LLU & Line Access Working Groups
3Anthony Stephens 21CN Customer Engagement
March 06 April 06 May 06 June 06
MCC, Provisioning Experts Working Groups
MCC – High level design,
Requirements review
MCC - MCC Final design review, requirements
review
MCC – Service management principles and processes.
MCC – War gaming design
ACO placement & review
Routing Plans: format,
management
CP experience
Ordering Process
The Implementation Process
Necessity & content driven by
CP input at previous meeting
Necessity & content driven by
CP input at previous meeting
Necessity & content driven by
CP input at previous meeting
4Anthony Stephens 21CN Customer Engagement
March 06 April 06 May 06 June 06
Working Group Operation and setup
Core Test Release: Prioritised List Test requirement template review
Voice Trials overview
VIC Testing overview
Sharing and managing results
Review of test requirements
received to date
Voice Trials Proposal
Interoperability Workshops summary
VIC Test Proposal feedback overview
Conformance Testing Working Group
Summary of consultation
Summary of test requirements
received to date
Interoperability testing proposal
overview
Viewing test results
Review Industry 21CN Test and Trials
plan
VIC Test results
Voice Trials results to date
CP Test Environment definition
5Anthony Stephens 21CN Customer Engagement
March 06 April 06 May 06 June 06
21CN Resilience design for Voice
Proposed disaster recovery
methodologies in the event of a catastrophic
network incident.
A ‘before and after’ comparison, i.e. differences and improvements in
resilience between 20C and 21CN
Business Continuity
21CN Resilience design for
Broadband
Proposed disaster recovery
methodologies in the event of a catastrophic
network incident.
A ‘before and after’ comparison, i.e. differences and improvements in
resilience between 20C and 21CN
Business Continuity Requirements
Capture - Interim compliance report to
IMWG
Emergency & critical numbers
definition
Emergency & critical numbers -
Pre-transfer identification and
monitoring
6Anthony Stephens 21CN Customer Engagement
Oct -Dec 05 Jan 06 Feb 06Business Continuity Principles
BT Plan & approach to consultation
Migration & Provisioning Plan Management
Migration & Provisioning Operational Milestones
BT Approach to end customer migration
PSTN Line disconnection
Consultation Closure
Request & change management process
Interconnect migration slot allocation process
BT Trial & Testing strategy principles
Consultation Summary
Migration of PSTN voice services
Network Tones & Announcements
NGS Capacity check request process
Network ringing current
BT Approach to CPE compatibility testing & known issues
Compression & Grooming ISDN2, 30, Broadband & PSTN
Business continuity requirements capture stage report
Pathfinder - articulated operational gateways and entry criteria
BT’s Testing Proposal, Pre-Consultation Issued to Industry
BT Tower Launch event on BT’s Testing Proposal
7Anthony Stephens 21CN Customer Engagement
History
- Ver 1.0December 05 - New, Anthony Stephens
- Ver 1.1 January 06 - Up Issued, Anthony Stephens
- Ver 1.2 February 06 - Up Issued, Anthony Stephens
- Ver 1.3 March 1st 06 - Up Issued, Anthony Stephens
- Ver 1.4 March 10th 06 - Format change and up issued, Anthony Stephens
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