anthony stephens 21cn customer engagement 1 21cn high level consultation plan the following plan...

1Anthony Stephens 21CN Customer Engagement

21CN High Level Consultation Plan

The following plan provides a four month view of key consultation themes that are planned for sharing across the 21CN working groups and provides a summary of themes covered to date.

Enquiries to Customer Engagement Programme Manager [email protected]

Contact: [email protected] (21CN Customer Engagement)


March 06 April 06 May 06 June 06

Consultation Plan Review

PSTN Disconnection & Data migration

Emergency & critical numbers definition

Emergency & critical numbers identification

and monitoring

21CN Node preparation


PSTN Fallback network principles

PSTN (Voice)Network Resilience

Broadband Migration Methodology

Pathfinder Planning Session


Broadband MigrationFallback

Broadband Resilience



ISDN2 Migration Methodology

ISDN30 Migration Methodology

End Customer Experience

Logical Security

(T.B.A Poss July)

MCC Design overview


I&MWG, BI-Laterals, BB/LLU & Line Access Working Groups



MCC, Provisioning Experts Working Groups

MCC – High level design,

Requirements review

MCC - MCC Final design review, requirements

review

MCC – Service management principles and processes.

MCC – War gaming design

ACO placement & review

Routing Plans: format,

management

CP experience

Ordering Process

The Implementation Process

Necessity & content driven by

CP input at previous meeting







Working Group Operation and setup

Core Test Release: Prioritised List Test requirement template review

Voice Trials overview

VIC Testing overview

Sharing and managing results

Review of test requirements

received to date

Voice Trials Proposal

Interoperability Workshops summary

VIC Test Proposal feedback overview

Conformance Testing Working Group

Summary of consultation

Summary of test requirements

received to date

Interoperability testing proposal

overview

Viewing test results

Review Industry 21CN Test and Trials

plan

VIC Test results

Voice Trials results to date

CP Test Environment definition



21CN Resilience design for Voice

Proposed disaster recovery

methodologies in the event of a catastrophic

network incident.

A ‘before and after’ comparison, i.e. differences and improvements in

resilience between 20C and 21CN

Business Continuity

21CN Resilience design for

Broadband

Proposed disaster recovery

methodologies in the event of a catastrophic

network incident.

A ‘before and after’ comparison, i.e. differences and improvements in

resilience between 20C and 21CN

Business Continuity Requirements

Capture - Interim compliance report to

IMWG

Emergency & critical numbers

definition

Emergency & critical numbers -

Pre-transfer identification and

monitoring


Oct -Dec 05 Jan 06 Feb 06Business Continuity Principles

BT Plan & approach to consultation

Migration & Provisioning Plan Management

Migration & Provisioning Operational Milestones

BT Approach to end customer migration

PSTN Line disconnection

Consultation Closure

Request & change management process

Interconnect migration slot allocation process

BT Trial & Testing strategy principles

Consultation Summary

Migration of PSTN voice services

Network Tones & Announcements

NGS Capacity check request process

Network ringing current

BT Approach to CPE compatibility testing & known issues

Compression & Grooming ISDN2, 30, Broadband & PSTN

Business continuity requirements capture stage report

Pathfinder - articulated operational gateways and entry criteria

BT’s Testing Proposal, Pre-Consultation Issued to Industry

BT Tower Launch event on BT’s Testing Proposal


History

- Ver 1.0December 05 - New, Anthony Stephens

- Ver 1.1 January 06 - Up Issued, Anthony Stephens

- Ver 1.2 February 06 - Up Issued, Anthony Stephens

- Ver 1.3 March 1st 06 - Up Issued, Anthony Stephens

- Ver 1.4 March 10th 06 - Format change and up issued, Anthony Stephens

anthony stephens 21cn customer engagement 1 21cn high level consultation plan the following plan...

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