agile maturity and ba v14 - dream · about scrum, agile values and an agile implementation model....

Agile TransformationA top-down and bottom-up view of BNPPC’s first steps on this journey

October 3, 2017

Authors: Fred de Meij, Gisbert Oskam

Intro

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• Fred de Meij

• CIO BNP Paribas Cardif – The Netherlands

• MIT Certified Fintech Specialist

• Gisbert Oskam

• Lead Agile Transformation, Devoteam NL

• Topics for today

• Product development process

• Agile maturity model

• Agile transformation

Who is BNP Paribas Cardif, and what do they do?

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• BNP Paribas Cardif, part of BNP Paribas Group

• Specialized in Mortgage protection insurance

• Our strategic lines:

• Relaunch (fast, simple, customer oriented, cheap)

• Remediation (digitization, risk control)

• Refficiency

Case HAV (Hypotheek Aflos Verzekering)

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On our way to a new product

Our product development process has many fixed elements;how can we accelerate?

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How can we deliver (at the end) IT solutions in line with our business’ time-to-market demand?• Regulatory compliance (PDDP)• Business requirements• System development process/methodology

“Hypotheek Aflos Verzekering”

Where do we find the ‘change cogs’?

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What do you think?

Product DistributionDevelopment Process?

System development?

Requirements?

?

Behind the scenes, or “what happened in the boardroom”

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• Initiative was taken to start working with agile teams

• Training IT

• Training Business colleagues

• Feedback Executive Committee (ExCo)

• Workshops with ExCo

Going to Gemba: Actual learnings from the work floor

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• From time estimates to Fibonacci and T-shirt sizing

• Distributed teams going from distributed to integrated

• From daily discussion to daily standup

The big picture behind the transformation approach

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About SCRUM, Agile values and an Agile implementation model

The prerequisites: Autonomous teams and Business alignment

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Source: Henrik Kniberg (Spotify)

Devoteam Agile Maturity Model, a framework for Agile implementationThree Main Aspects plotted on two must have prerequisites

People and Agile Teams, values

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Scrum

Focus

OpennessRespect

Courage

Commitment

Process implementation is a lot about translating vision

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Agile and business, working on alignment

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Agile Planning and Business alignment

Practices and Tools, what is what

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Team alignment can be supported by tooling.

• Jira / Service Now

• DTAP

• Continuous Delivery

• Continuous Deployment

• Automated testing

Business alignment can be supported by tools and practices.

• Way of working for

• Vision

• Product roadmap

• Release planning

Jira / Service Now

Implementation; Tools and Practices

Work field for

Business Analysts

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• Looking forward to building a portfolio and roadmap on wider scale with business representatives

• Increase team agility and team agile mindedness with help of on the floor coaches together with IT

team management (transparency, working together, accountability)

• In terms of agile governance; define a shortlist of metrics to see where we are now and where we

want to be, track and evaluate

• Implement visual cockpits of Portfolio progress, visualize the PDCA cycle (Obeya)

• Inputs from the audience?

Going Forward; the journey continues

Thoughts within BNP Paribas Cardif to implement and closing remark

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www.devoteam.nlinfo@devoteam.nl020 - 630 47 50

Devoteam NederlandPaasheuvelweg 261105 BJ Amsterdam-Zuidoost

QUESTIONS:

Michael Kremers

• michael.kremers@devoteam.com

Joris de Graauw

• joris.de.graauw@devoteam.com

Gisbert Oskam

• gisbert.oskam@devoteam.com