acme solutions inc
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ACME
ACME Solutions Inc.
You Focus on Your BusinessYou Focus on Your Business
&&
We Focus on Your ITWe Focus on Your IT
ACME
Continuous 24 x 7 Network Monitoring
Automated Reports
Quarterly Business review
[The Package]
ACME
Continuous 24 X 7 Monitoring
Continuous monitoring provides:
1. Network and device availability
2. Alerts and pre-failure indicators
3. Centralized web-based dashboard
Reports:
1. Weekly
2. Monthly
3. Quarterly
ACME
• Initial network assessment
• Detail network audits
• Hardware & Software asset inventory
• Warranty tracking
• Weekly, Monthly, and Quarterly reports
Initial Assessment
ACME
Initial Assessment (continued)
Site Hardware Summary Report - Complete site hardware summary - Quick overview revealing diversity of the equipment you are managing - Identify obsolete hardware that needs to be replaced
Site Security Report- Comprehensive summary of security patches applied to all systems on each site- Complete summary of all MBSA scans performed during the reporting period- Summary of work required to improve site security
Site Performance Report- Detailed summary information on the most heavilystressed devices at a site- Automatically highlights devices that may requireimmediate upgrades and present up-sell opportunities (CPU utilization and memory consumption)
ACME
Asset Inventory Includes:– Network audit– Hardware asset– Software assets– Inventory & warranty tracking– Sub-standard configuration report
Asset Inventory Management
ACME
Network Audit
• Real-time reporting of new assets
• Audits includes anything with an IP address, ie:– Desktops– Laptops– Servers– Network devices and network-attached
devices such as printers, fax / scanners, VoIP phones
• Audits are ran on a predefined schedule
ACME
Hardware Asset Inventory
• Detailed hardware inventory
• Warranty tracking
• Comprehensive monthly reports
ACME
Software Assets
• Complete list of all software patches applied to each system
• Complete software audits to identify all approved and unauthorized software packages
• Complete and detailed inventory of all OS’ systems
ACME
Inventory and Warranty Tracking
• Comprehensive Asset Inventory Reports
• Disaster recovery of mission-critical information: Secure & off site
• Accounting: inventory depreciation
• The Device Attributes Report• Up-to-date device warranty information
This report assures that you do not pay twice for hardware maintenance
ACME
Sub Standard Configuration
• Baseline Report identifies configurations that will require upgrades
• Asset audits to identify under-performing and under-utilized devices
• Understand & plan
ACME
Automated Scripting
• Shutdown of workstations- Saves power costs and reduces green
house gases from excess power emissions
• Cleanup of temporary files- Deletes all files in temporary directories
Preventative Maintenance
ACME
Executive Summary• Establishes an overall report status of an entire
site
Server Health• Establish performance baseline and identifies
areas of improvement
Work Completed• Cleared alerts, completed tickets, and executed
scripts summary information
Site Performance• Summary of most heavily stressed devices at a
site
Patch Status • Updated security patches that were applied
Website Monitoring• Up-to-date information of website reliability
• Understanding where, when and how you invest your IT budget will allow you to prosper.
• Stat: 80% of the is spent on maintenance
Monthly Automated ReportsThe Result
ACME
Site Health Report
ACME
Server Health
• Establishes a performance baseline that can be measured over time
• Quickly and visually identifies any potential risks based on performance trends
ACME
Security Reports
• Weekly MBSA reports
• Patch summary
• Back-up software monitoring
ACME
Asset Management Reports
Detailed and comprehensive reporting
of all operating systems, network
devices, and software packages
installed
ACME
Performance Reports
• Device performance
• Site performance
• Website performance
ACME
Quarterly Business ReviewHigh impact reporting
• Including but not limited to:- site & server health
- security reports
- asset reports
- performance reports
• Detailed conversations to meet your business objectives
• Goal setting for next 1-2 quarters
ACME
ACME’s Enhanced Service
24 x 7 x 365 Monitoring
Real time Asset & Data Collection
Automated Service
Automated Monthly Reporting
Detailed Quarterly Business Reviews
ACME
Pricing Monitoring Only Package
$150.00 per monthWith a 12 month contract
Silver, Gold, and Platinum Managed IT Packages also available
ACME
Today’s offer
$149.99 / monthor
$999.99 annually
ACME
Rock Solid!
ACME
The Enhanced ACME Value
Network Performance
Security
Uptime
Automated Service
Detailed Reports
ACME
24 x 7 Network Monitoring
• Alerting
• Availability of critical devices
• Rapid remediation
• Security assurance
The Result
ACME
Inventory and warranty tracking Hardware assets Software assets Automated monthly reports QBR
ACME invests in the best in class technologies to provide our customers the
optimal IT experience.
Our customer’s say:
“We had no idea that somebody was stealing from us until ACME started
monitoring our entire environment including all our assets”
Bob Davis
CEO Lighthouse consultants
Asset Management
The Result
ACME
1. Detailed review and understanding of clients’ needs and pain points
2. Review all reports and business processes tied to IT
3. Set next quarters objectives and start planning for commitment
Quarterly Business ReviewThe Result
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