access to skills – interim report 30/05/2012
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ACCESS TO SK ILLS – INTER IM
REPORT
30 / 05 / 2
012
A S C T RA I N I N G & D E V E L O P M E N T 1
COLLABORATIVE E-ASSESSMENTProject Manager: Tony Stone (ASC Training &
Development)
Project Team: Tony StoneMelanie Worrall (Efficacy
Consulting)Peter Oborn (ASC Training &
Development)Meredith Dufty (Pharmacy
Guild SA)
A S C T RA I N I N G & D E V E L O P M E N T 2
OVERVIEWThis project explores the role of peer assessment in determining a candidate’s competency in the context of nationally recognised training.
Unit of study:BSBWOR402A Promote team effectiveness
A S C T RA I N I N G & D E V E L O P M E N T 3
BACKGROUNDThe use of peer evaluation in VET meets road blocks when applied to summative (final) assessment decisions… due in part to:
• ASQA requirement in relation to assessor qualifications• Potential reluctance of course participants to
make negative judgements on peers• The need for rigorous processes that ensure
integrity of the assessment decision – makes it too hard?• Evidence guide requirements
A S C T RA I N I N G & D E V E L O P M E N T 4
PROJECT METHODOLOGYA target group of 11 Pharmacists were recruited with the assistance of the Pharmacy Guild (SA) to undertake the learning program
A S C T RA I N I N G & D E V E L O P M E N T 5
PROJECT METHODOLOGYA blended learning approach combining: 1 full day F2F workshop Online activities including
Discussion Forums (with uploading of documents)
Team SurveyAssessment tasks, one involving Peer Assessment using Moodle Workshop
A S C T RA I N I N G & D E V E L O P M E N T 6
PEER ASSESSMENT ACTIVITYTeam Improvement Project• Participants complete a Team Climate Survey online (Self and work team)• Identify area for improvement and develop Action Plan•Upload Action Plan in Moodle Workshop 1• Peers in Learner Group review and post comment, based on agreed criteria
A S C T RA I N I N G & D E V E L O P M E N T 7
PEER ASSESSMENT ACTIVITYTeam Improvement Project (Continued)• Projects implemented in workplaces• Project outcomes report posted (Moodle Workshop 2)• Final peer assessment against agreed criteria• Personal learnings posted in Forum•Assessor panel validation
A S C T RA I N I N G & D E V E L O P M E N T 8
PROJECT OUTCOMES TO DATE Design and trial of an online assessment
methodology that enables peer assessment to contribute to a valid summative assessment decision
Enhanced employability of participants in leadership roles
Development of skills in participants and RTO personnel in online learning and assessment methodologies
Improved work environment/team effectiveness in host pharmacies
A S C T RA I N I N G & D E V E L O P M E N T 9
TIMELINE OF EVENTS TO DATE Pharmacy Guild advertised opportunity
to participate in pilot to members in December 2011
ASC T&D held an information session for interested persons in early February 2012
The next 9 slides are an edited version of this information session...
A S C T RA I N I N G & D E V E L O P M E N T 10
WELCOME TO A UNIQUE LEARNING OPPORTUNITY...
You have been invited by the Pharmacy Guild SA to participate in a unique project funded through the national VET E-Learning Strategy , an initiative of the Commonwealth Government.
A S C T RA I N I N G & D E V E L O P M E N T 11
Pharmacy Information Session – 7 February 2012
OUR PROJECT: COLLABORATIVE E-ASSESSMENTThe project involves 3 levels of learning:
A S C T RA I N I N G & D E V E L O P M E N T 12
1.Team
Development Skills
2. Using Online Technology
3. Peer
Assessment
Pharmacy Information Session – 7 February 2012
1. TEAM DEVELOPMENT SKILLS The project will explore ways to work effectively
with a work team in the retail pharmacy environment
The content is based on a unit of competency from the Business Services Training Package:BSBWOR402A Promote team effectiveness
This is a unit from the qualification Certificate IV in Frontline Management
Pharmacy Information Session – 7 February 2012
2. USING ONLINE TECHNOLOGYWe use an online platform called Moodle. Moodle is used by many schools and universities in Australia and globally.
A S C T RA I N I N G & D E V E L O P M E N T 14
Pharmacy Information Session – 7 February 2012
A S C T RA I N I N G & D E V E L O P M E N T 15
ONLINE TOOLSOnce logged into our Moodle site, you can participate in:
• Discussion forums• Online activities relating to building effective teams• Moodle Workshop (a module to review each others work)• Document upload (reports, reflections, evaluations)
We will guide you through all these activities
A S C T RA I N I N G & D E V E L O P M E N T 16
Pharmacy Information Session – 7 February 2012
3. PEER ASSESSMENT In formal education learning is assessed
through tests, projects, assignments, etc.
The teacher or lecturer marks the work, making the final decision
Assessment of work by fellow classmates or participants is rarely used to make the ‘final decision’.
A S C T RA I N I N G & D E V E L O P M E N T 17
Pharmacy Information Session – 7 February 2012
PEER ASSESSMENT This project will guide you through the
steps to make judgements on the work of your colleagues
Your judgements combined with a review by a panel of assessors from the Project Team and the Pharmacy Guild will form the final assessment decision
All participants assessed as competent will receive a nationally recognised Statement of Attainment
A S C T RA I N I N G & D E V E L O P M E N T 18
Pharmacy Information Session – 7 February 2012
TIMELINE OF EVENTS TO DATE (CONTINUED)
A S C T RA I N I N G & D E V E L O P M E N T 19
Enrolments closed early March; 11 participants signed up
First online contact made to provide Moodle log in so participants could explore the site
Participants directed to Team Climate Survey (Google Docs) link and asked to complete themselves and have team members complete as well
TIMELINE OF EVENTS TO DATE (CONTINUED)
A S C T RA I N I N G & D E V E L O P M E N T 21
Second online contact made to introduce learners to Discussion Forum
Hi everyone. For this first forum topic, we would like you to write down 3 aspects of leading a team that you find challenging. keep answers brief; you can just list as dot points.
20 March 2012
TIMELINE OF EVENTS TO DATE (CONTINUED)
A S C T RA I N I N G & D E V E L O P M E N T 22
TIMELINE OF EVENTS TO DATE (CONTINUED)
A S C T RA I N I N G & D E V E L O P M E N T 23
Face-Face workshop held 23 March Teleconference for 2 participants based
in Gawler and Normanville Participants encouraged to continue
responding to new discussion topics as they are posted, and to create their own discussion forums
TIMELINE OF EVENTS TO DATE (CONTINUED) Participants select Team Improvement
Project based on survey results and develop Action Plan
Action Plans uploaded to Moodle Workshop 1
Learner Groups set up for peer comment on Action Plans (3 per Learner Group)
A S C T RA I N I N G & D E V E L O P M E N T 24
TIMELINE OF EVENTS TO DATE (CONTINUED) Implementation of Team Improvement
Projects in each participant’s pharmacy
Participants write Final Report and upload in Moodle Workshop 2
Peers in Learner Group assess Reports using assessment criteria provided by ASC T&D
Peer assessment results reviewed by ASC assessors and Pharmacy Guild assessor.
A S C T RA I N I N G & D E V E L O P M E N T 28
As at 30/05
CHALLENGES TO DATE
A S C T RA I N I N G & D E V E L O P M E N T 29
Attracting participants and keeping them motivated and on task
The group has reduced from 11 to 7 owing to:2 withdrew citing work pressure2 have moved pharmacy
Wide range of computer literacy amongst learners
CHALLENGES TO DATE
A S C T RA I N I N G & D E V E L O P M E N T 30
Technology glitches – e.g. Issues with iPad
Moodle Workshop ‘switching’ from one phase to the next, e.g. From Submission to Assessment PhaseAll participants must complete previous phase
Facilitators need to keep encouraging laggers to upload work.
BENEFITS TO DATE
A S C T RA I N I N G & D E V E L O P M E N T 31
Discussion Forums a big hit with participants – evidence of sharing of documents; some participants initiated discussion forums
Learners having a sense of connection with each other despite no other F2F after March 23 workshop
Formative assessment (comments on peer’s Action Plans) helped learners understand their own Action Plan strengths/deficits
Clarification of assessment criteria by virtue of being an ‘assessor’
BENEFITS TO DATE
A S C T RA I N I N G & D E V E L O P M E N T 32
Participants report noticeable results of team projectsImproved team moraleIncreased productivitySales increaseConfidence as leadersPraise from managers
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