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11st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

A Neurobiological Perspective on Socio-

Technical Systems

Lars Taxén

Linköping University, Sweden

21st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

There is considerable variation in what people mean by the term socio-technical system … sometimes focusing on the social system, sometimes on the technical, but rarely on both together

(Baxter & Sommerville, 2011)

Motivation

31st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

The mental is inextricably interwoven with

body, world and action: the mind consists of

structures that operate on the world via their

role in determining action (Love, 2004)

Point of departure

Neural realm

Mind

Social realm

World?

41st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Action requires coordination

“I do not see any way to avoid the problem of coordination and still understand the physical basis of life” (Pattee, 1976)

Neural realm

Mind

Social realm

Worldcoordination?

51st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

A ST system in the wild

61st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

The project

71st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

22 subprojects

18 development sites

~1000 persons involved

Coordination

81st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

The ICT platform

91st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

The information model

101st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

The IT application

111st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Social system? Technical system?

The information model

The IT application

The people

The ICT platform

Social realmNeural realm coordination?

The project

121st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Acting in the wild- Social and technical in everyday life?

131st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

About something

Context of relevance

An ordinary activity…

141st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Notation is more than 1000 years old!

Harmonized with human mental organization

Temporal

Spat

ial

Normative

Coordinating individual action

151st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Reliant on

161st International Workshop on Socio-Technical Perspective in IS development (STPIS'15) 16

About something – an object

Context of relevance

Spatial orientation

Sequencing of actions

Habituation of relevant actions

Transition between activities

Dimensions of activity

171st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

About something – an object

Context of relevance

Spatial orientation

Sequencing of actions

Habituation of relevant actions

Transition between activities

181st International Workshop on Socio-Technical Perspective in IS development (STPIS'15) 18

Objectivation

Contextualization

Spatialization

Temporalization

Stabilization

Transition

The Activity Modalities

191st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Activity modalitiesNeural realm Social realm

Mental factors involved in coordination

201st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Functional organs

Neural realm

Mind

Social realm

Action

Activity modalities

Artefacts

211st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Functional organs (Luria)

“External, historically formed artefactssuch as tools,

symbols, and objects ‘tie new knots [functional

organs] inthe activity of man’s brain’”

“This means that areas of the brain which previously

were independent become the components of a single functional system”

221st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

“There no longer exist relations

between us. Some time ago I lost my

sense of the border between us…. I

experience no difficulty in playing

sounds…. The cello is my tool no more”

Mstislav Rostropovich

(1927 –2007)

Functional organs

Neural realm

Mind

Social realm

Action

Activity modalities

Artefacts

231st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Joint action- social moulding of the individual

241st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Common identifier

temporalization

spatialization

stabilization

Neural realm

Idiosyncratic

Social realm

Common

Activity modalities

Joint action

251st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Common identifier

spatialization

Neural realm

Idiosyncratic

Social realm

Common

Activity modalities

Joint action

261st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Implications for conceptualizing

ST systems

271st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

IS the entity constituted by the IT artefact and

the functional organ in the brain of the user

IS conceptualization

ISA

ISB

ISC

A

B

C

281st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Workpractice conceptualization – tangible

Social realm

291st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Workpractice conceptualization – intangible

Neural realm

301st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

Integrated conceptualization – the Activity Domain

Social realmNeural realm Activity modalities

311st International Workshop on Socio-Technical Perspective in IS development (STPIS'15) 31

Summary – main points

• Neurobiological predispositions for coordinating actions

• Coordination – a mental complex functional system

• Activity modalities – bridging the neural and social realms

• Functional organs – brain / artefact interaction

• Joint action – social moulding of the individual

321st International Workshop on Socio-Technical Perspective in IS development (STPIS'15) 32

Conclusions

• Separation of “social” and “technical” systems untenable

• The Activity Domain the core analytical work construct

• In a nascent state

• Huge potential– IS research

– Organizational science

– Neuroscience ….

– ….

• Derived from the sine qua non for human existence– Brains evolved to control the activities of bodies in the world

331st International Workshop on Socio-Technical Perspective in IS development (STPIS'15)

That’s it!

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