a framework for implementing lean ux

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DESCRIPTION

I describe a framework that the UX team at Recurly has been using to integrate UX and agile development. Lean UX is tough, but successful application of the principles leads to better products, happier engineers and designers, and a better relationship with stakeholders.

TRANSCRIPT

Friday, May 31, 13

Lean UX is Haaaard

Friday, May 31, 13

How hard, exactly?

(from 51 survey responses)

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Biggest Challenges

‣ Entrenched waterfall culture

‣ Geographic separation

‣ Working with engineering

‣ Continuous customer discovery

Friday, May 31, 13

Lean UX by Jeff Gothelf

Friday, May 31, 13

Why Agile/Lean UX?

Friday, May 31, 13

This is your product.

Friday, May 31, 13

(via @TriKro on GrasshopperHerder.com)

This is your job.

Friday, May 31, 13

Lean UX turns “give a shit about the customer” into a

company-wide objective

Friday, May 31, 13

Empowers EngineersBuilds trust with MgmtEveryone gets to make the customer happy

1.2.3.

Friday, May 31, 13

Lean UX Framework:Collaboration

Cross-functional Teams

Small, Dedicated, Co-located

No Rockstars or Gurus

Shared Understanding

Externalize Your Work

Friday, May 31, 13

Cross-functional Teams

Small, Dedicated, Co-located

No Rockstars or Gurus

Shared Understanding

Externalize Your Work

Lean UX Framework:Collaboration

Friday, May 31, 13

Cross-functional Teams

Small, Dedicated, Co-located

No Rockstars or Gurus

Shared Understanding

Externalize Your Work

Lean UX Framework:Collaboration

Friday, May 31, 13

Get out of the deliverables biz

Problem-Focused Teams

Outcomes, Not Outputs

Permission to Fail

Lean UX Framework:Management

Friday, May 31, 13

Get out of the deliverables biz

Problem-Focused Teams

Outcomes, Not Outputs

Permission to Fail

Lean UX Framework:Management

Friday, May 31, 13

Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

Friday, May 31, 13

Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

Friday, May 31, 13

Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

Friday, May 31, 13

Remove Waste

Making Over Analysis

Learning Over Growth

Small Batch Size

Lean UX Framework:Better Product

Friday, May 31, 13

Lean UX Framework:Customer Discovery

Continuous Discovery

GOOB:Customer-centric Research

Friday, May 31, 13

Continuous Discovery

GOOB:Customer-centric Research

Lean UX Framework:Customer Discovery

Friday, May 31, 13

Thanks to @TriKro for permission to use his awesome artwork

The framework that helps accomplish this is the right one to be using

Friday, May 31, 13

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