9.7 things every programmer should know about user experience

9.7 ThingsEvery Programmer Should KnowAbout User Experience

BurkHufnagel@gmail.com

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• Programmer / Software Architect /Fan of User Experience Design

• Speaker JavaOne 2008 Atlanta IT Architect Regional Conference - IASA 2007, 2009, and 2010 DevNexus 2010

• Author “97 Things Every Programmer Should Know” - 2010 “97 Things Every Software Architect Should Know” - 2009 “User Experience: The Hidden Art Everyone Sees” - IASA 2007 “Mind Like A Sword” - blog at mindlikeasword.blogger.com

Who am I?

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Who are you?(A) User Experience Designer?

(B) Architect?

(C) Programmer?

(D) Other?

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THE FOLLOWING TALK HAS BEEN APPROVED FORTHIS AUDIENCE

BY YOUR ATTENDANCE, WHICH IMPLIES CONSENT

THE FOLLOWING TALK HAS BEEN APPROVED FORTHIS AUDIENCE

BY YOUR ATTENDANCE, WHICH IMPLIES CONSENT

mindlikeasword.blogger.com burkhufnagel@gmail.commindlikeasword.blogger.com burkhufnagel@gmail.com

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You have been warned!

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There is always a user experience.

Thing to Know #1

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What is “user experience”?

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User experience describes how people feel when they use your product.

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User experience is subjective and may change over time.

Thing to Know #2

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What is user experience design?

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User experience design is about designing things consciously, and not just letting things happen.

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User experience design is a process not a step. The goal is making things simple and pleasurable for the user.

Thing to Know #3

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Why is it important?

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There is always a user experience.

“Third Base”

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User experience is a key to the success, or

failure of your product.

Thing to Know #4

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“Attractive things work better.”

from “Emotional Design” by Donald Norman

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Really?

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iPhone Ocarina

$1 Million in 6 months!

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“Make the screen five inches by eight inches and you’ll rule the world.”

Alan Kay about the iPhone

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How much is a button worth?

Real-World Example 1

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Would you believe$300 Million?

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http://www.uie.com/articles/three_hund_million_button

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http://www.uie.com/articles/three_hund_million_button

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Why should you care?“Because caring about things like beauty makes us better programmers and engineers. We make better things. Things that aren't just functional, but easy to read, elegantly maintainable, easier--and more joyful--to use, and sometimes flat-out sexy. A passion for aesthetics can mean the difference between code that others enjoy working on vs. code that's stressful to look at.”

Kathy Sierra - Creating Passionate Users

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Who are you?(A) User Experience Designer?

(B) Architect?

(C) Programmer?

The answer isn’t A, B, or C.It’s A and B, or A and C.

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You are a user experience designer.

Thing to Know #5

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How do we design compelling/great/positive user experiences?

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Things to Know #6

More interactivity is better than less.

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WiFi at Starbucks

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Dealing with the Dentist

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Which one wouldyou rather use?

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Thing to Know #7

Test Driven Development is a user experience tool.

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Ever been in a code review?

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Look at things from your user’s point of view.

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People

Interface

Data

From “Designing the obvious”

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Use Interface

Interface

Business Logicand Data

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UserInterface

Interface

Business Logicand Data

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UserInterface

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Things to Know #8

User Interface != User Experience

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Your user’s mental model is a key to success.

Things to Know #9

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Duke’s Bank: JEE Tutorial

Swing App talks to Controllers. Controllers talk to entities.Each Account must have at least one Customer

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Duke’s Bank: Redone

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Things to Know #9.7

This is just the beginning.

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From “Creating Passionate Users”

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Confession / Test

This talk has been a user experience.

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How to craft a User Experience

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Resources

• “Creating Passionate Users” - Kathy Sierra

• Podcasts:pixel8 : What makes great user experiences?dConstruct 2006, 2007UX WeekAdaptive Path

• Search the web for UX or UX Design

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Resources

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Resources

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Resources

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Resources

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Resources

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Contact me at:BurkHufnagel@gmail.com

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Contact me at:BurkHufnagel@gmail.com

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Make it easy to do the right thing, and hard to do the wrong thing.

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Do you know this man?

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Think about the User?or

Think about the Product?

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Please silenceyour communication

devices.

Thank you

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“Once you start down the dark path,forever will it dominate your destiny.”

- Master Yoda

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You may be a User Experience Designer

• Ever design a web page or a GUI?

• Ever design an APIor a class someone else used?

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You may be a User Experience Designer

• Ever had your code reviewed?

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