8 necessary roles within successful teams

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8 Necessary Roles Within All Strong Teams

January 22, 2014

Presented by: Zoe Mitchell,

Lead – HR Consulting, North America

For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar

AUDIO: 1-877-668-4493

Access Code: 665 806 266

Event Password: 1234

WebEx Support: 1-866-863-3910

Free Offer

• We’re offering a free Drake P3 Personality Assessment

and a complimentary 30 minute Debrief

• $200 Discount Upcoming P3 Certification course – 13

CPD points

Contact Zoe to take advantage of these exclusive offers!

zmitchell@na.drakeintl.com

416.216.1093

2

Agenda

What is a Team?

Why a Team?

Types of Teams

Let’s Talk Personality

8 Essential Roles

Effective Tools

What is a Team?

“A real team is made up of a group of people who share a

passion for a common and collective goal”

- Adapted from J. Richard Hackman, Groups that Work

(and Those that Don’t)

4

Why a Team?

• Creates synergy

Contributions as a whole are greater than the sum of

its parts

• Maximizing synergy

• Directly affects bottom-line performance

5

Types of Teams

• Permanent/Functional Teams

• Cross Functional Teams

• Self Directed Teams

• Virtual Teams

6

High Performing Teams

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High Performing Teams

• Clear and unifying goal

• Leverage strengths and talents

• Solutions-focused

• Consistently achieve extraordinary results

• Engaged team culture

• Regular acknowledgement

• High levels of trust

Dysfunctional Teams

Under-Performing Teams

• Unclear goals

• Work is not enjoyable

• Problem-focused

• Mediocre results

• Negative, blame-based culture

• “Closed Door Sessions”

• Distant team members

• Low levels of trust

8

The Power of Alignment

• Clear goals and a common purpose

• Individual and group goals CAN co-exist

Try this exercise:

Ask the individual members to write down on a piece of

paper what they believe is the most important goal of the

team. Collect all the papers and read out what has been

written.

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Team Composition

“Leaders of companies that go from good to great start…by

getting the right people on the bus, the wrong people off

the bus, and the right people in the right seats.”

- Jim Collins, Good to Great

10

Selection of Team Members

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• What are your team’s core competencies?

• What are the gaps?

• Who is the unofficial leader in your team?

• Is there an alignment between personal and group

goals?

• Is your compensation strategy aligned with what you

want the team to achieve?

• What are the consequences of your team’s Strengths

and Weaknesses?

8 Essential Roles of Strong Teams

1. Practical

2. Consulting

3. Driving

4. Creative

5. Catalyst

6. Critical Judge

7. Supportive

8. Detailed

12

8 Essential Roles – Practical

• Turn ideas into practical, workable, well-organized

outcomes

• Useful when getting started on a project quickly

13

8 Essential Roles – Consulting

• Concerned about how team works together towards

achieving goals

• Useful for drawing out everyone’s contributions.

14

8 Essential Roles – Driving

• Pushes all individuals towards meeting objectives.

• Useful when performing on tight deadlines.

15

8 Essential Roles – Creative

• Finds new ways of performing tasks.

• Useful in developing products or services that require

unusual solutions.

16

8 Essential Roles – Catalyst

• Lively communicator who finds out who is doing what,

who knows what, and who controls what.

• Useful when projects require additional support from

external parties.

17

8 Essential Roles – Critical Judge

• Calm critic who quickly points out the flaws in plans and

ideas.

• Useful on projects where there is a high cost if mistakes

are made.

18

8 Essential Roles – Supportive

• Promotes team spirit by maintaining and improving

human relations within the group.

• Useful when team works together on a long-term basis,

when the possibility of losing momentum increases with

time.

19

8 Essential Roles – Detailed

• Highly attentive to detail, orderly, and generally

conscientious.

• Useful when providing quality control/assurance on a

project.

20

Choosing the Right Leader

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• Get the right people on the bus

• Clear direction

• Creates an environment that fosters

synergy

• Right balance of task and relationship

orientation

• Able to leverage the strengths within

their teams, and look for ways to fill the

gaps

Tools for Better Teams

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• Personality Assessments

• Team Communication Profiles and Reports

• 360 as a feedback tool

Team Communication Report

• Work more effectively with the individual members of

your team.

• Learn how to adjust your behaviours for optimal

communication

• Create a more open, positive relationship with your team

members.

• Maximize your influence when communicating with

peers, team members and your manager

23

How does a Team Communication Report

help?

• Understand your team’s priorities

• Learn how to create rapport with team members

• Learn how to communicate effectively through adjusting

your style

• Determine the sensitive areas to consider and/or avoid

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In Conclusion

Strong teams don’t just happen, they are a result of a

deliberate process that involves the following:

– Selection of team members according to

competencies needed for type of team

– Understanding of individual’s goals and priorities to

create an alignment with team goals

– Adjusting communication style to effectively motivate

and drive the right behaviours

– Leveraging team member’s strengths

25

Free Offer

• We’re offering a free Drake P3 Personality Assessment

and a complimentary 30 minute Debrief

• $200 Discount Upcoming P3 Certification course – 13

CPD points: www.P3Certification.com

Contact Zoe to take advantage of these exclusive offers!

zmitchell@na.drakeintl.com

416.216.1093

26

Questions

27

Q & A with Zoe Mitchell

Lead – HR Consulting, North America Talent Management Solutions

8 Essential Roles Within Strong

Teams

Upcoming Webinar

Register @

Drake-Webinars.com

Feb 26, 12pm EDT

How to Improve Your Bottom-

Line With Lean Six Sigma

Thank You for Attending For questions, please contact Zoe Mitchell

zmitchell@na.drakeintl.com

416.216.1093

29

Presented by: Zoe Mitchell Lead - HR Consulting

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