6.swiss_sharepoint_club_gouvernance_sharepoint_office365_best_practices_michael_weiss_innobit
Post on 06-Jul-2015
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Michael Weiss innobit AG
La Gouvernance SharePoint/Office365, retour d’expérience et best practices
• La gouvernance SharePoint, de quoi s’agit-il ? Pourquoi une Gouvernance SharePoint ?
• Clés du succès : utilisation d’un Framework de Gouvernance
• Quels sont les éléments a manager/contrôler dans une gouvernance SharePoint ?
• Rôles et responsabilités dans l’organisation de la Gouvernance
• Best practices et retours d’expérience de projets clients
Agenda
Présentation Michael Weiss
10+ Experience
5XMajor Version
100+SharePoint
Projects
Présentation innobit ag
SharePoint & Gouvernance ?
Cost ?
Risk ?
User Adoption?
ROI ?
Business drivers?
60% failed SP Project ?
Governance Level for Business Applications
• Controlled Content Management & Publishing
• Authenticated user read
• Controlled Branding
• IT Managed
Intranet
• Delegated User Management
• Document based collaboration
• Minimum Branding
Team Sites
• User Self Service
• User Full Control
• No IT Management
MySites (OneDrive for Business)B
usi
ness
Im
po
rtance
Co
llab
ora
tio
n P
urp
ose
Internal © 2012 Aker Solutions Preferred partner
The SharePoint Governance Framework
SharePoint Governance Framework 4.0 / http://sharepointpeople.wordpress.com
Making knowledge
available
Connecting securely to
friends and partners
Everyone on the sameplatform with the same
services
Making information more
valuable
Cost competitiveness &
growth ambitions
Platform
Service
Platform
Service
Platform
Service
Standard
Solution
Standard
Solution
Managed
Process
Platform
Service
Platform
Service
Platform
Service
Standard
Solution
Standard
Solution
Managed
Process
Policies
Managed Systems are
governed objects in the
Service & Solution
Catalogue.
Business Applications are
instances of standard and
custom solution in
production, running on
the SharePoint platform.
All Managed Systems are
connected to at least one
Business Driver, with an
impact weighting, that
tells how important for
this driver, the Individual
system is.
MANAGED SYSTEMS (Service and Solution Catalogue)
BUSINESS DRIVERS (DERIVED FROM IT STRATEGY)
Control
Control
Control
CONTROLS
Controls are defined to check if
we are compliant with policies.
Each control will have an owner
and a risk impact level, related to
a managed system.
POLICIESPolicies describe the guidelines
(Mandatory and Suggested) for a
specific area.
For each guideline/rule it is
defined if the guideline is
controlled or not.
CONTENT & COMPLIANCY TASKS
IT OPERATIONAL TASKS
Control
OPERATIONAL TASKS
Tasks are used for doing the oprational work that is defined by Policies and
controlled by Controls. Tasks are done by IT Operations (same as any other
operational task) or by the business unit/owner of the individual business
application. The linking between controls (governance practise) and tasks
(operations) provides line of sight from governance to management..
BUSINESS APPLICATIONS
Business App Business App
Business App Business App
Business App Business App
POLICIES CONTROL
OPERATION
Internal © 2012 Aker Solutions Preferred partner
The Governance Organisation
SharePoint Ser vice Owner (SP SO)
• Governance Practice Lead
• Service/Solution Catalogue Owner
• Communicates with IT & Business
• Drives Change Management
• Management level commitment
& communication
• Owns SharePoint Strategy
• Owns Business Drivers
• Escalation end-point
SharePoint System Manager• Build policies & controls
• Platform Service maintenance responsible
• Reports to SharePoint SP SO
SP SM
Service Manager (SP SM Business Application)• Typically a business unit member
• Owns Business Application requirements
• Builds policies and controls for the relevant business application
• Sends requirements through Change Management / SharePoint SDM
SP SM SP SM
Business Application
Business Application Business Application
Service Manager Ser vice Manager
SharePoint Governance Framework 4.0 /
http://sharepointpeople.wordpress.com
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