Michael Weiss innobit AG

La Gouvernance SharePoint/Office365, retour d’expérience et best practices

• La gouvernance SharePoint, de quoi s’agit-il ? Pourquoi une Gouvernance SharePoint ?

• Clés du succès : utilisation d’un Framework de Gouvernance

• Quels sont les éléments a manager/contrôler dans une gouvernance SharePoint ?

• Rôles et responsabilités dans l’organisation de la Gouvernance

• Best practices et retours d’expérience de projets clients

Agenda

Présentation Michael Weiss

10+ Experience

5XMajor Version

100+SharePoint

Projects

Présentation innobit ag

SharePoint & Gouvernance ?

Cost ?

Risk ?

User Adoption?

ROI ?

Business drivers?

60% failed SP Project ?

Governance Level for Business Applications

• Controlled Content Management & Publishing

• Authenticated user read

• Controlled Branding

• IT Managed

Intranet

• Delegated User Management

• Document based collaboration

• Minimum Branding

Team Sites

• User Self Service

• User Full Control

• No IT Management

MySites (OneDrive for Business)B

usi

ness

Im

po

rtance

Co

llab

ora

tio

n P

urp

ose

Internal © 2012 Aker Solutions Preferred partner

The SharePoint Governance Framework

SharePoint Governance Framework 4.0 / http://sharepointpeople.wordpress.com

Making knowledge

available

Connecting securely to

friends and partners

Everyone on the sameplatform with the same

services

Making information more

valuable

Cost competitiveness &

growth ambitions

Platform

Service

Platform

Service

Platform

Service

Standard

Solution

Standard

Solution

Managed

Process

Platform

Service

Platform

Service

Platform

Service

Standard

Solution

Standard

Solution

Managed

Process

Policies

Managed Systems are

governed objects in the

Service & Solution

Catalogue.

Business Applications are

instances of standard and

custom solution in

production, running on

the SharePoint platform.

All Managed Systems are

connected to at least one

Business Driver, with an

impact weighting, that

tells how important for

this driver, the Individual

system is.

MANAGED SYSTEMS (Service and Solution Catalogue)

BUSINESS DRIVERS (DERIVED FROM IT STRATEGY)

Control

Control

Control

CONTROLS

Controls are defined to check if

we are compliant with policies.

Each control will have an owner

and a risk impact level, related to

a managed system.

POLICIESPolicies describe the guidelines

(Mandatory and Suggested) for a

specific area.

For each guideline/rule it is

defined if the guideline is

controlled or not.

CONTENT & COMPLIANCY TASKS

IT OPERATIONAL TASKS

Control

OPERATIONAL TASKS

Tasks are used for doing the oprational work that is defined by Policies and

controlled by Controls. Tasks are done by IT Operations (same as any other

operational task) or by the business unit/owner of the individual business

application. The linking between controls (governance practise) and tasks

(operations) provides line of sight from governance to management..

BUSINESS APPLICATIONS

Business App Business App

Business App Business App

Business App Business App

POLICIES CONTROL

OPERATION

Internal © 2012 Aker Solutions Preferred partner

The Governance Organisation

SharePoint Ser vice Owner (SP SO)

• Governance Practice Lead

• Service/Solution Catalogue Owner

• Communicates with IT & Business

• Drives Change Management

• Management level commitment

& communication

• Owns SharePoint Strategy

• Owns Business Drivers

• Escalation end-point

SharePoint System Manager• Build policies & controls

• Platform Service maintenance responsible

• Reports to SharePoint SP SO

SP SM

Service Manager (SP SM Business Application)• Typically a business unit member

• Owns Business Application requirements

• Builds policies and controls for the relevant business application

• Sends requirements through Change Management / SharePoint SDM

SP SM SP SM

Business Application

Business Application Business Application

Service Manager Ser vice Manager

SharePoint Governance Framework 4.0 /

http://sharepointpeople.wordpress.com