5 questions for better telecom expense management

5 Questions for Better Telecom Expense

Management

Are you looking to expand your telecom horizons?

If you could be saving up to 30% on your telecom expenses, why wouldn’t you?

Here’s 5 questions to help you create a cost effective telecom environment

QUESTION 1: How much do we spend on telecom expenses?

Did you know?

In our 20+ years of service, we have found that:

• 85% of people don’t know how much they spend• The other 15% who guess are usually 20-50% wrong

on the number they guess

Telecom Savings

• 15% of telecom (wireline and wireless) invoices have errors.

• Having a wireless policy will save you 40% or more on your mobile services.

• Actively managing and tracking telecom expenses can save you 22% (or more) on your mobile services.

Question 2: Do we know our inventory?

First Step: Get Organized

Approach 1Get a tool, like Clearview, Valicom’s TEM Software

Approach 2Ask for your CSRs (Customer Service Records) and compare billing to actual inventory.

Approach 1: SaaS

With Clearview: • Manage telecom inventory• Manage imaging and archiving• Manage billing and auditing• Manage tracking and change

Approach 2: CSR

• CSR stands for “customer service record” – it’s a detailed account of your services and billing.

• Obtain your CSRs from your vendor, and compare what you think you are paying to what they are charging you for each month.

Question 3: Who reviews our invoices?

By the books

Archiving & Recording invoices is essential to:• Keeping track of month-to-month payments• Confirming you are getting exactly what you are

paying for.• Monthly reports-inventory, auditing results, and

invoice information

Question 4: Have we optimized our environment?

What do we actually need?

Give un-needed devices the boot!

Explore Your Options

There are so many telecom options out there. Customize your plans to your needs and budget.

Here’s a few options we can help you explore:• BYOD-Bring Your Own Devices• Wireless Policy• Sharing Data Plans-Data Pooling• Sharing Minutes- Minute Pooling

What is benchmarking?

• Your vendors are actually sales people. Their goal is to charge a premium for your services (that you may or may not need).

• TEM experts, like Valicom, know what others are paying, and can help get the best deal for your business.

Question 5: When do our contracts expire?

Get a copy of your contract!

• If you don’t upgrade your contract, when it expires they will start charging you month to month fees

• Be proactive, know when your contract expires, and make the decision that best fits your business for the updated contract.

Seeing Results

If you are able to answer these questions you will see:

• A well-managed, cost-effective telecom environment

• Reduction in risk

• Increased operational efficiency- your people doing what they do best

• Visibility to manage current and future spend and make smarter business decisions

If you can only answer a few of these questions, it is

okay!

But know that you may be missing opportunities for

savings.

Let us help you find telecom savings.

We’ll build a solution custom to your needs (and budget).

Ready to take full control of your telecom expenses? Let us know!

valicomcorp.com800.467.7226