29 processes every small business should have

29 Processes Every Small Business Should Have

© Copyright 2010-2013. Alicia Butler Pierre for Equilibria, Inc. All Rights Reserved. www.EQBsystems.com

- Lead/Demand Generation

- Sales/Promotion

- Client Relationship Management

- ROI Measuring & Monitoring

- Recruiting, Interviewing & Hiring

- New Hire Orientation

- Payroll

- Performance Evaluation

- Termination

- Continuous Education

MARKETING OPERATIONS ACCOUNTING

- Accounts Receivable/Billing

- Accounts Payable

- Collections

- Account Reconciliation

- Tax Filing

HUMAN RESOURCES LEGAL TECHNOLOGY

- Equipment Selection & Maintenance

- Software Selection & Maintenance

- Disaster Recovery

- Electronic Data Storage & Backup

- Contract Development & Review

- License/Certification Renewal

- Internal and External Auditing

- Insurance Selection & Maintenance

- Intellectual Property Maintenance

“A business process represents those sequential steps necessary to produce a defined, consistent result.”

- Service Delivery

- Client Satisfaction

- Records Management

- Workspace Setup & Maintenance

- Inventory Management