2013 algim local govt website survey

2013 ALGIMLocal Government Website Survey

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// About the survey annual online survey (Feb 2013)

72 / 78 councils participated snapshot of sector, use as resource

// The survey tells us: how Councils manage their website software, reporting and search functionality and online services top five tasks social media & mobile apps

2013 survey results...

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// Website management 89% internally (65 councils)

2.7% externally (2 councils)

8.2% mix of both (6 councils)

// Website hosting 32% internally (24 councils)

68% externally (49 councils)

// Content management 57.5% CMS third party (42)

33% CMS open source (24)

4% publish / author tools (3)

5.5% custom-built (4)

// Content management systems1. EpiServer

2. Silverstripe

3. Microsoft CMS / MOSS / Sharepoint

4. Joomla (and) Umbraco

5. Drupal

6. SiteCore

// Reporting packages1. Google Analytics

2. SmarterStats

3. Crazy Egg + AW Stats + Sharepoint

// Top five tasks1. Cemeteries

2. Property & rates

3. Plans & publications

4. Contact us

5. Job vacancies

2012 results1. Property & rates

2. Cemeteries

3. Job vacancies

4. Contact us

5. Plans & publications

// Mobile device version 17 councils – yes ( 7)

31 councils – 12 month plan ( 13)

31 councils – no ( 4)

// Mobile apps * 20 councils

*new question

// Social media channels1. Facebook: 59 ( 14)

2. Twitter: 41 ( 11)

3. YouTube: 36 ( 9)

4. LinkedIn: 16 ( 7)

5. Flickr: 7 ( 2)

// Social media policy 57% yes ( 7)

43% no ( 2)

// Block social media sites 26% yes ( 10)

74% no (19)

// Thanks to you! Report now available:

www.algim.org.nz / 2013webreports

ALGIM 2013 Online Services Symposium