14+years_senior_automation_test_manager
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Hitesh Malhotra
Phone +91 98670 63530
E-mail contacthiteshmalhotra@gmail.com
US Visa: Business B1/B2
Open for All Locations Bangalore, Pune, Hyderabad, Mumbai, Others/International
Vision
Envision to Excel with Innovative Futuristic Delivery Techniques to Build Value
Proposition with Highest Product Quality & Effective Bottom Line Savings
Summary
Service Description
Key Delivery Value Propositions
Grew Team from size of 32 to 106 @ Thomson Reuters
Doubling the Team at Datamatics from 20 to 52
Driving Value to Business: Reduced the headcount from 50 to 10 by
Regression Testing via Automation @ Datamatics
Completed “To be Scrapped” Projects Successfully
Automation Test Framework (ATF) – Datamatics
ItemUsage - Dell
Domains
Health Insurance
MIS : Order To Cash
Supply Chain Management
Support
Health Care Consultancy
Experienced in setting up Testing Service Centre of Excellence (COE) and
creating Innovative Testing Solutions / Propriety Automation Frameworks
to accelerate delivery, bring Business Benefits & Delight Customers
Client Relationship Management for long-term business propositions
Internal and External Branding via Town Halls , Newsletters, Promotion
Campaigns & others
Strong skills and experience on Test automation Frameworks
A Senior Software Test Manager with 14+years of software test management experience Handling Independent Testing Operations & Managing Key Delivery Accounts with combined project teams of up to 100+people across geographies
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C#,CodedUI,Selenium,QTP based Automation Frameworks
Mainframe Testing Frameworks built over CodedUI(C#) & QTP
ATF Framework aids White Box Testing
Middle Layer Automation : Web services -Automated End to End Tests
Dynamic Random Data : Tests directly from Database
Good experience in Presales, Vendor Management, Strategic Planning, Business
Development and Technology research
Assist in conducting scoping of customer requirements, prepare technical
proposals, developing POC (Proof of Concept)/Prototypes, budgeting, SOW and
conduct technical presentations/solution demos for customers
Experienced in managing large and complex programs with multi-party / multi-
site interactions
Accountability of all aspects of deliverables to ensure project quality, P&L,
schedule and budget
IT Skill Gap Analysis & Performance Optimization
Believe in Lean IT : Minimal Documentation – Maximum Work
Cross-skill Training & Knowledge Management for Business Continuity
Strong management, negotiation, communication and leadership skills to
contribute to corporate goals
Have worked on Cloud Testing for Salesforce.com
Worked on both Agile & Waterfall Models
Represented Datamatics in various conferences
Star East – Orlando, US
STC – Bangalore
- Account Management- Risk Management- Productivity Improvement- Process
Improvement- Defect Management- Production Ticket Management -Resource
management- Revenue Management- Project Management- Team Management
Skills Profile
Functional Automation Security Performance Load Stress Regression SIT UAT
Technical Tools
:
TFS,CodedUI,SoapUI,Test Director, Winrunner, QTP ,
Rosebud (Dell) / ACT (Microsoft) Automation,
PL/SQL,Toad, Win CVS, Visual SourceSafe, Product
Studio ,Source Depo, MS Office, Version One ( Burn
Down ),SharePoint, DARTS(Datamatics), Quality Centre,
Selenium, Oracle,DARTENIUM (Selenium),VSTS
Familiar with : C, C++, Basic, Pascal, Java, Visual basic,C#
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Operating
Systems
Application
Types
:
:
Win 9x, Win XP, Win 2003, Windows 2007,MS-DOS,
Apple-Mac, Unix
Worked with various technologies from legacy viz Pro IV,
COBOL , Windows based & Web based Applications, ERP
Applications
Roles
Currently handling Senior Test Delivery Manager Role for Global Health
Insurance Organisation – Australia, UK & International Divisions -
Client of Datamatics from Sept 2010 – till date
Worked at a Test Manager Role at Bangalore for Thomson Reuters –
US/UK Market from June 2007 – Aug 2010
Anchored Test Lead Role at Bangalore for Dell – US,APAC,EMEA Markets
from Aug 2005 – May 2007
Worked as Senior Software Engineer-Testing for Client Site at Bangalore
for Microsoft-Redmond US – Client of Aditi Technologies from Aug 2004
– Aug 2005
Worked as Test Lead & Test Engineer for Harness Software Solutions –
US Market at Mumbai, from Aug 2001 – July 2004
Education
MBA - Marketing : NIBM, Chennai University: June 2009
Bachelor of Engineering: University of Mumbai : June 2001
Datamatics Global Services Ltd.: UK/Australia
My Primary Role is to Manage all the Testing Projects under the UK & Australia
divisions for one of our Major Global Health Insurance Client.
This includes a Unique Automation Framework built on Microsoft Technologies & also
ERP Testing Projects (Manual/Automation) with combination of legacy & latest
Technologies.
Brought back to life the Automation Test Framework (ATF) from a near
scrapped project to a major success by Technical & Management skills. Also, in
the process created Business Value Add by reducing the Manual Regression
Team by 80%.
The ATF project is unique with a 3 layer testing approach- UI Layer, Web services
Layer & DB Layer. UI Layer automated via CodedUI/Selenium with C#. Web services
are tested not as single entities (as happens in SOAPUI), but tested as a complete
test case transaction. Data comes in random from DB – hence it’s completely
tested on Dynamic Data.
Automated for COBOL/Unix based applications via DARTS Framework built
over QTP & also ATF built over CodedUI
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Travelled to US/Bangalore to represent Datamatics @ various Testing conferences.
Developed POC (Proof of Concept)/Prototypes for the perspective clients & got
business.
Due to the continued value add & SME built up within the Team, Client has been
facilitated to get business value by offshoring; thereby increasing the Team size
offshore from 20 to 52.
Automation Test Framework: UK
Role
:
Senior Test Delivery Management
Technology
Automation
Tool
:
:
C#,.Net,Oracle 11g
CodedUI, MSTest,VSTS
Team Size : 20
Domain : Health Insurance
Duration : Sept 2013 - till date
Description
Test
Management
ALM Tool
:
:
:
Unique Framework for layer wise Testing for each
Application Layer - Service Oriented Architecture
(SOA)
Developer Plugin aids White Box Testing
Helps in identifying the Automation Test Cases to be run
every time a Web method is changed by developer & guides
through the process
UI Change has no impact on Web services; which helps
in better regression for new changes @ Web Service
Layer
Windows Apps CodedUI
Web Apps Selenium with C#
Web Service Tests Web Method Testing –
Complete Test Case
Transaction
Database Layer Tests
SQL
Microsoft Test Manager – MTM
Team Foundation Server – TFS 2012, VSTS 2012
Health Insurance ERP Applications: Australia
Role
:
Senior Test Delivery Management
Technology
Automation
Tool
:
:
BOSS ERP Systems : COBOL- Unix Operating System,
Oracle 10g
By DARTS, a framework built over QTP
By DARTENIUM, a framework built over Selenium
By ATF, a framework built over CodedUI
Team Size : 32
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Domain : Health Insurance
Duration : Sept 2010 - till date
Description
POC
:
:
BOSS : COBOL Health Insurance Enterprise Applications
COBOL (Mainframe Application) successfully
Automated via DARTS - QTP
Handling SIT/UAT Deliverables of a combined set of
Insurance Delivery on BOSS ERP Systems for Australia
Market
- One Product Range- Product Initiatives - Lifetime Health
Cover- School Lever- Ambulance Levy- Cloud –
SharePoint- One Brand- Intrafund Transfer – Stabilization-
Production Tickets-ETL/DWH Testing
Mainframe is not supported by Microsoft’s CodedUI
Managed to build a component to support Mainframe
Automation via C# for ATF Framework
Thomson Reuters: US/UK
Role
Reporting To
:
:
Test Management
Rob Burch, Global Head of Testing Services
Technology
Automation
Tool
:
:
. NET , SQL/ Oracle DB
QTP
Team Size : 106
Domain : Finance -MIS, OTC – Order To Cash (E-Commerce)
Duration : 3 Years
Description
:
Handling SIT/UAT Deliverables of a combined set of 10
Enterprise Applications for Order to Cash MIS for US &
UK Markets
- Cloud Computing :TRUST – A part of SalesForce.com
(Force.com)-SFDC- ICM – Tsales – CM – PM – OMS – OMSe
– WildCat- TCS- Strategic Reporting – Business Intelligence
Managed combined set of 10 Enterprise Order to Cash Applications for MIS Division -
US & UK Markets testing both Manual & Automation via QTP.
Tripled the team size by building Client Confidence by the quality of work & cost
benefits.
Managed a huge team & learnt the art of distributing work to successfully complete
projects. Worked with different geographies & learnt the differences in accommodating
both worlds together with Agile/Waterfall models.
Some new areas worked on here – Cloud Computing with Salesforce.com,
Business Intelligence and Strategic Reporting
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Dell: US/APAC/EMEA
Role
:
Test Lead
Reporting To : Todd Lawson , Program Manager, Dell Corporation, U.S.A
Technology
Automation
Tool
:
:
Glovia ERP Systems – ProIV (Chess), SQL DB
Rosebud Tool – Internal Tool & Framework built by Dell
Team Size : 14
Domain : Supply Chain Management - Order To Cash (E-Commerce)
Duration : 2 years
Description
: Dell: Glovia: One of the Largest Manufacturing ERP System
built over ProIV. ItemUsage was a project which was running
for 2.5 years. It was going to be scrapped but for the
last try. Successfully made it to Go-Live in 8 months.
Primarily the Project required was an End to End
Ownership by IT in Terms of :
- Understanding Business Requirements - Traveled to
Malaysia Factory
- Getting a Global Approval
- Development , Testing & Implementation
- Deployment for all the regions across Dell Inc. Global
factories.
- Migration – ETL/DWH Testing was also performed.
Aditi Tech - Microsoft: US
Role
Client
:
:
Senior Software Engineer - Testing
Microsoft Corporation, Redmond, U.S.A
Reporting To : Melissa Batten , Program Manager, Microsoft Corporation,
Worked with the team at client site for Microsoft to test their premier support websites.
Automation was done with the help of Microsoft’s own internal Tool – ACT:
Application Centre Test. Learnt Automation as well as the processes of complete SDLC
to perfection here.
The 24 hour lifecycle of Microsoft was impressive. Also, the minimal
documentation- maximum work with exact word by word process implementation
was great.
Great Learning Curve – Test Planning, Test Estimation, Reporting, Defect Lifecycle, QC
Management, Automation...
Lead a Team working on Manual/Automation for Glovia ERP Systems - Supply Chain
Management. Got this near scrapped project back to life as a major success story
by understanding the business better.
Automation was done through Dell’s Internal Rosebud Framework. Learnt the
intricacies of Framework here.
Also, lead a Team of 14 Testing Team Members – Learning the art of managing &
goal oriented approach. Mentored & guided Team to grow within their careers.
Travelled to Dell’s Factory in Malaysia & saw the JIT principle in action. Learnt how
Dell became the largest & most followed on Supply Chain Management Companies in
the world.
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U.S.A
Technology
Automation
Tool
:
:
. NET , SQL
ACT – Application Center Test – Microsoft Internal Tool
Team Size
Duration
:
:
15
1 Year
Description
:
Microsoft Premier Online (MPO) –
premier.microsoft.com
Most Valuable Professional (MVP) -
mvp.support.microsoft.com
Global Support Services (GSS) -
support.microsoft.com
IT Team Outsourced @ Microsoft, Bangalore
support.microsoft.com has second highest hits in the
world & has the highest number of servers (24) to
run it.
The Microsoft Premier Online (MPO) site is the
international support site for Microsoft Services
Premier Support and Microsoft Services Essential
Support.
Harness Solutions: US
Role
:
Test Lead/Tester
Technology : Java J2EE Technologies, WebLogic Application Server,
Oracle 8i Database.
Domain : HealthCare (E-Commerce)
Duration
Description
:
:
3 years
Harness HCAMS, is a product offering by Harness Solutions
Inc. “Human Capital Management System” allows
managing Human Capital resources effectively from
recruitment to payroll.
Key features:
Role based login allowing secure access to
application
SSL or 128-bit encryption allowing further security of
data transfer
Supports for MS SQL Server, MySQL and Oracle
databases
Online recruitment engine
Online employee management.
Real time interfaces to popular payroll and billing
applications
Started my career here!
Worked with the team to learn testing & also grew within the company from a Tester
to a Test Lead.
Managed a team of 10 Testers for HCAMS Product Development. Was also involved in
Deployment & User Guide Preparations.
Yearn to learn more...
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