1. confirm the numbers a. request csr from local service provider for every bill received details...

THE TOP 10 THINGS YOU CAN DO TO

REDUCE YOUR TELECOM COSTS

arst

1. Confirm the Numbers

A. Request CSR from local service provider for every bill received

Details Cost Components USOC

Codes

Provides Telephone

Numbers and Circuit ID’s

Identifies Contract Commits

d

B. Dial Check Numbers

Voice answered (Automated or Live)

Tone (Fax or

Modem)Busy RNA

d

C. Confirm Circuit Uses

Internet WAN Integrated

d

2. Document Services

Establish a master list of services and equipment (See Handout)

• Lines• Cost

• Vendor• Contract Terms

• Phone system Mfg/Make/Model/yr purchased• Router/Firewall

d

3. Check Your Bills 3rd Party Charges Misapplied Payments Late Pay Charges Directory Assistance

d

Document all existing contracts• Date executed• Term• Commitments• Termination liability• Services included

4. Verify Existing

Contracts

d

SalesServic

eBilling

Technical

5.Establish Escalation ListContact vendors when not in the middle of an emergency

d

6. Bundle or

Unbundle Services

Local/Long Distance/Intern

et/Mobile

Equipment Maintenance

Equipment Service

d

7. Establish Benchmarks for Quick Analysis

Local lines

Long Distance CPM(IntraState/InterState)

Internet

WAN

Mobile Cost per device for voice, voice/data, and voice/data/text

d

8. Look at Technology

DSL

VoIP

Integrated

Analog vs. T1

d

9. See Salesman from Competing Vendors Keep up with new offerings Monitor market prices Learn of new ideas to reduce costs Establish relationships that could become

future vendor

d

FCC PSC Network World

Teleconnect Fierce… Etc

10. Subscribe to Telecom Industry Emails or Web Sites

d

1. Confirm the Numbers2. Document Services3. Check Your Bills4. Verify Existing Contracts5. Establish Escalation List6. Bundle or Un-bundled Services7. Establish Benchmarks for Quick

Analysis8. Look at Technology9. See Salesman from Competing

Vendors10.Subscribe to Telecom Industry

News

d

There is an EASY wayNetPro will provide a FREE audit to

include: Performing the above 10 steps Call us 24 / 7 for ANY telecom issue

(billing, trouble isolation, changing services, negotiate better rates, etc

Provide cost-saving recommendationsFor a FREE

audit contact us at:

636-692-0900