Welcome Everyone!

Brew Cafes ALL STAFF 2015

Stone Creek Coffee and the Brew Cafes Relationship

What do you know about the coffee we feature?How does our relationship factor into our daily activity?

What is the bigger picture?

Boneshaker Version 2.0

Prepare to shake your bones. Boneshaker v.2 features coffee from Lintong, Sumatra.

This coffee features Passion Fruit, Mango, and Spice in the cup. This coffee is intended to be brewed as espresso, but will produce a milder

cup of drip coffee with the same tasting notes. 

What kind of roast is this?

SnowmageddonWinter Seasonal Blend

Snowmageddon, our Winter Blend, features a second year Farm to Cup relationship for Stone Creek Coffee. The Monroy family runs a small mill and several farms

in Tolima, Colombia. Notice sweet notes of almond, stone fruit, and chocolate round out this in this blend.  

Stone Creek Coffee and Your Knowledge

• The Four Steps• Grow Responsibility• Roast to Perfection• Brew Expertly• Sip Slowly

• http://www.stonecreekcoffee.com/sip-slowly

• What info to know about our coffee?• All roast preferences• Specials/promotions

LET’S PLAY A GAME!

Brew Cafes Jeopardy!

Here’s the Instructions:

1. I need four teams divided up evenly.2. Each team will get an opportunity to

answer questions.3. If you get a question right, your team

selects the next question4. The bonus round will include an

opportunity to answer one last question to win it all

GOOD LUCK EVERYONE!

Customer Service

Cafes ExpectationsYour Own Pride in Your Work

Can We Do Better?

Role Play ActivityGreat Customer Services

• Different scenarios• Feedback

Bad Customer Service• The ability to problem

solve • When you need to contact

management

HIRED!•New Student Managers!

•Katelyn Hughes•Rachel Landsem• John Sepulveda

Uniform Expectations

Let’s Chat about this… 1.Why do we need to come to

work in proper uniform?2.What to wear and what not

to wear?3.Why does Rachael keep

repeating herself?

Updated Policies and Procedures

Safety Binders Contacting ManagementAttendance Teamwork

Call Offs Efficiency

Open Forum and Wrap Up