albert technologies dinner...jan 10, 2018 · marketers lead ai interest source: forrester’s q2...
TRANSCRIPT
SIMPLIFYING MODERN MARKETING,
DELIVERING EXPONENTIAL RESULTS.
Albert Technologies Dinner10 January 2018
Disclaimer
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Welcome
Agenda -
▪ Quick Intro
▪ AI in Marketing - Rusty Warner, Forrester
▪ Albert share of voice in the industry - Amy Inlow, Albert’s CMO
▪ Albert - Product, differentiators and progress - Or Shani, Albert’s Founder and CEO
▪ Q&A
About Albert
▪ Established in 2010
• 7 years of R&D investment to develop market-leading AI technology
• Launched core SaaS Business (marketing platform) 2016
• Ceased legacy business - Media High Frequency Trading - in Dec 2017
▪ Offices in NYC and Tel Aviv
▪ 100 Employees (20 NYC, 80 TLV)
▪ Over 60% employees are R&D
Geoff Farris, CRO Yoram Freund, CFOAmy Inlow, CMO
Ron Netzerel,
CPO/VP R&DTomer Naveh, CTO Or Russo, COO
Leading Team
Or Shani, CEO and
Founder
Rusty Warner, Forrester
AI in Marketing
© 2017 FORRESTER. REPRODUCTION PROHIBITED.
Artificial Intelligence: Closing the Post-Digital Opportunity Gap
Rusty Warner, Principal Analyst
January 10, 2017
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Source: Forrester‘s North American Technographics® Customer Life Cycle Survey
Today’s empowered customers
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Consumers expect that they
can get what they want in
their immediate context and
moments of need.
Brands must win in customers’ moments.
© 2017 FORRESTER. REPRODUCTION PROHIBITED.
Make your customer the center
of your total operating model.
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Forrester calls this
Customer Obsession.
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Customer-obsessed operating principles
Customer led
Insights driven
Fast
Connected
FROM
Customer aware
Data rich
Perfect
Siloed
TO
Source: Forrester report “The Model For Modern Marketing”
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Customer led
Insights driven
Fast
Connected
FROM
Customer aware
Data rich
Perfect
Siloed
TO
Customer-obsessed operating principles
Source: Forrester report “The Model For Modern Marketing”
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Customer led
Insights driven
Fast
Connected
Customer-obsessed operating principles
Source: Forrester report “The Model For Modern Marketing”
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Source: Forrester report “Thriving In A Post-Digital World”
Customer obsession requires post-digital marketing
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The
sophistication of
post-digital
marketing
exceeds human
cognitive
capacity.
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Marketers lead AI interest
Source: Forrester’s Q2 2016 Global State of Artificial Intelligence Online Survey; Base: 606 business and technology professionals
Marketing & Sales
19%
“What areas of your organization are leading or evaluating the investment and adoption in AI?”
(Please select the top three.)
46%
40%
40%31%
25%
19%
19%
13%
12%Finance
Logistics
Security
Risk and Compliance
CEO / Board
Engineering Customer Support
Product
Management
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AI closes the post-digital opportunity gap
Efficiency
Smarter Decisions
Speed
Continuous Performance Improvement
Customer Journey
Optimization
Source: AI Must Learn The Basics Before It Can Transform Marketing Forrester report
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AI turns data into actionable insights
Source: Forrester’s Q3 2015 Global State Of Strategic Planning, Enterprise Architecture, And PMO Online Survey; Base: 170 enterprise architecture professionals
73%
29%aspire to be
data-driven.
are good at
turning
data into
action.
All possible actions
All possible data
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AI marketing capabilities
Source: Forrester report “AI Must Learn The Basics Before It Can Transform Marketing”
1. Sense
Ingest data and context
2. Think
Deploy self-learning
3. Act
Take action
4. Learn
Optimize based on results
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AI should complement human investments
DeploymentControls &
monitoring
Learning
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AI marketing use cases
Source: Forrester report “AI Must Learn The Basics Before It Can Transform Marketing”
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AI marketing evolution
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Marketing technology is more critical
than ever, and AI plays a strategic role.
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22%of today’s
marketing
budget goes
to technology.
Source: Forrester‘s Business Technographics® Marketing Survey, 2017 (Base: 424 North American and 208 European marketing decision-makers)
Marketing technology growth
North America Europe
1% to 9% 10% or More
32%
41%
26% 25%
Marketing technology
budget growth in the next
12 months
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Source: Forrester‘s Business Technographics® Data and Analytics Survey, 2017 (Base: 908 North American, 568 European, and 515 Asian data and analytics decision-makers)
AI investment growth
North America Europe Asia
Implementing, Expanding, Upgrading
Planning in the next 12 months
47% 46%
16%19%
71%of firms
globally are
pursuing AI
projects.
61%
24%
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Source: Forrester report “The RPA Market Will Reach $2.9 Billion By 2021”
AI spending growth
2017
2018
2019
2020
2021
Robotic Process Automation AI Software$600 Million
$2.9 Billion
$12.9 Billion
$29.2 Billion
$48.5 Billion
$500M
$1.2B
$1.7B
$2.4B
$2.9B
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“Being right is not necessarily predicting
the future, it's making better decisions
today.”
Final thoughts
Peter Schwartz
FORRESTER.COM
Thank you© 2017 FORRESTER. REPRODUCTION PROHIBITED.
Rusty Warner
@RustyWarner
Amy Inlow, CMO
Albert in the Industry
Interest in Al Marketing is growing
Albert lands in NYC
*Relative search trend - Google Trends
Marketing Snapshot 2017 -
▪ 137 Media Hits
▪ 16 Product and Executive Awards
▪ 14 Speaking Engagements
▪ +700 Average Inquiries/month
▪ +200 Average Leads/month
Marketers Want What AI Offers“How valuable would the following be for your company?”
Source: Forrester Consulting, AI – The Next Generation of Marketing, Feb. 2017
94%
91%
88%
62% 32%
48%
53%
43%
35%
Valuable Very Valuable
A solution that provides continuous, autonomous
optimization across devices and marketing channels
A tool that enables marketers to review, analyze, and
act upon customer and marketing data continuously
and in near real time
A tool that reduces the time spent on preparing reports,
analysis, and driving insights so you could spend more
time on strategy and driving meaningful interactions
with your customers
What insights have you gained that you didn’t have before
Albert?
CTA Insights
AI for efficiencies
6.9%
31%24.1%
24.1%
Creative fatigue faster
than assumed
Helped us see which
marketing message was
most effective
We discovered audiences we
didn’t know we had
We discovered that one or
more audiences we were
targeting weren’t relevant
Search to FB relationship
3.4%
None
3.4%
3.4%
3.4%
Who’s Using Albert Today?
EarlyAdopters
LateMajority
EarlyMajority
Who’s Using AI Today?
Laggards
AI operators will play a critical role as bots redefine the workplace
How an AI caused a fruit-cocktail sellout for Dole
Dispatches from the front lines of human-robot collaboration
Introducing AI to Marketing in 5 Steps
How Gallery Furniture used AI to boost digital sales more than $270,000
How Harley-Davidson Used Artificial Intelligence to Increase New York Sales Leads by 2,930%
Artificial Intelligence Adoption – What it Takes for Industries to Change
Is Artificial Intelligence a Feminist Issue?
AI Helps RedBalloon Cut Acquisition Costs By 25 Per Cent In A Month
Snapshot of media hits
Global Recognition for Product and Exec Team
10
Gartner Cool Vendors in Advertising, 2017
“As digital becomes the dominant advertising medium this year, marketing leaders confront serious
challenges to growth, including fraud, opacity and overcomplexity. ...The four vendors [recognized] offer
innovative solutions that may reshape advertising's future.”
Gartner, Cool Vendors in Advertising, 2017, Martin Kihn, Andrew Frank, Noah Elkin, Lizzy Foo Kune, 19 May 2017
https://www.gartner.com/doc/3722417/cool-vendors-advertising-
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the
highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact.
Gartner
disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Cool Vendors in Advertising, 2017, 19 May 2017
The Gartner Cool Vendor Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner does not
endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Albert on the Road
Ad Age Next panel w AdAge reporter Lindsay Stein, H&R Block’s Amy Hu, and Dunkin Donuts’ Andrea McCullough
Advertising Week New York panel, the largest advertising event in the United States.
Driving the Conversation through Thought Leadership
Fitting AI into your
Marketing Stack
Autonomous vs
Automation vs Manual
The Rise of the AI
Operator
AI and Transparency:
Building Trust with AI
Marketing
Individualization –
Escaping Traditional
Personalization
Co-Chair of the IAB’s AI/Machine Learning Workgroup
Matthew Groner, VP of
Product Management for
AdTheorent
Jordan Bitterman, CMO
of The Weather
Company, IBM
Amy Inlow, CMO of
Albert
Or Shani, Founder and CEO
Product, Differentiators and Progress
"Digital media buying is being redefined by AI tools like
Albert, which can look across biddable media silos and
make thousands if not millions of real-time budget
allocation decisions between search, social and
programmatic"
Hannah Mizra, Global Head of Partnerships at MediaCom, WPP
“What might we all learn from Albert? And who is this
Albert? Albert is the AI platform that lingerie retailer
Cosabella is using to revolutionise their search and social
marketing, and who is more than tripling their ROI”
Sarah Golding, IPA President, chief executive of CHI & Partners
“The machines are coming and we are going to be
ready...we are not all doomed to be replaced by machines,
but neither are we too creative to be left alone.”
Sarah Golding, IPA President, chief executive of CHI & Partners
The Big Difference
Current Technologies
Who makes the decisions? A person
Who does the work? The person when he is at work
Capacity Limited to a specific person
Work QualityResults are as good as the
specific person
Technologies and team
required
Multiple softwares, multiple
people to operate each
software
The Big Difference
Current Technologies Albert Technology
Who makes the decisions? A person Albert
Who does the work? The person when he is at work Albert 24/7
Capacity Limited to a specific person Not limited
Work QualityResults are as good as the
specific person
Results are great regardless of
user
Technologies and team
required
Multiple softwares, multiple
people to operate each
software
Minimized
Albert digests data, creates media plans, builds campaigns,
optimizes 24/7 and reports autonomously
Inside Albert's brain
1st Party
Data
Campaign
Creatives
Dynamic Budget
Allocations
Multi-Device
Campaign
Generation
CROSS-CHANNEL EXECUTION
Media Buying
ANALYSIS & INSIGHTS
On-the-fly
Attribution
Success Traits Competitive
Trends
Journey
Discovery
TESTING & OPTIMIZATION
Micro-Segment
Creation
Multivariate
Testing
Creative
Optimization
Bid
Optimization
Search
Team
Partner
DSP DSP DSPFacebook
Partner
Social
Team
Search
Partner
Partner
Search
Partner
Data
Team
Display
Team
team
Brand
Current Operation Model
Brand
Team
New Model With Albert
Current Model New Model with Albert
Data is Siloed Data is Unified
5 Experts 1 Expert
4-7 pieces of software 1 software
“Agencies Are Growing Revenues With Heads”
*Source = https://www.wpp.com/sustainabilityreports/2016/other-information/data-summary/
Theoretical Case Study - WPP
▪ WPP has hired 8,000 new employees on average per year (2012-2016)*
▪ Let’s assume only 1,000 of them are expert media buyers
▪ Yearly salary = $60K**
▪ Yearly cost saving = $60,000,000
*Source = https://www.wpp.com/sustainabilityreports/2016/other-information/data-summary/**Source = Glassdoor.com
2017
Case Studies
Client Success - Case Study #1(USA Agency)
▪ Search: 55% better.
▪ Display: 73% better.
▪ Social: 72% better.
Client Success - Case Study #2 (LATAM)
▪ Comparing H12016 to H12017 -
• Search: 22% better.
• Display: 12% better.
• Social: 122% better.
▪ Black Friday/Cyber Monday compared 2016 to 2017 -
• 2.5x more revenue
Albert digests data, creates media plans, builds campaigns,
optimizes 24/7 and reports autonomously, cross-channel from
a single command center
More Capacity, Less OPEX
Better Performance
Albert User Interface
Demo
Workload Comparison
Plan Build Optimize (Ongoing) Report Insights
Search - Google, Bing 1 1 1 1 1
Social - FB, Twitter 1 1 1 1 1
Display 1 1 1 1 1
Email 1 1 1 1 1
Albert 1* 1* 1*
3 vs 20
2017
Commercial Progress
2017 Growth In Numbers - Revenues
(*)
(*) 2017 SaaS revenues and annualized exit run-rate represent the Company’s expectations (as announced on 5 December 2017 and 9 January 2018) rather than actual figures.
2017 Growth In Numbers - Clients
2X
3X
Company Focus
2018
2018 Main Focus
▪ Climbing up - Bigger Clients
▪ Move from “Land” to “Expand” with current clients
▪ Partnerships/Agencies channel -
• Mao Keo, Global Vice President, Alliances and Channel Development
• Prior, Business Development at Adobe and Oracle
▪ Technology improvements and additional capabilities
Q&A
Thank You!