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DHL Express: Road Safety as a Driver for Success ALAN GOLDSMITH November 2013 March 2013 ACCELERATE YOUR CHANGE!

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Page 1: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

DHL Express: Road Safety as a Driver for Success

ALAN GOLDSMITH

November 2013

March 2013

ACCELERATE YOUR CHANGE!

Page 2: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Deutsche Post DHL

We are one company with two powerful brands under one roof

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 2

Deutsche Post – our highly

successful mail business and a world-

class benchmark in technology and

efficiency. It is the foundation which

enabled our international expansion

DHL represents our broad portfolio of

logistics businesses and our

comprehensive international footprint.

It also stands for the rewarding

growth opportunities of the global

logistics industry

The Logistics Company

for the WorldThe Post Service

for Germany

Page 3: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

DHL Today: A Global Overview

> 220 countries/territories served

Approx. 469mn shipments

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 3

Approx. 469mn shipments

Approx. 2.7mn customers

Page 4: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Our 3 Bottom Lines Around Living Responsibiltiy

Strategy 2015: Unlocking our potential to become provider,

employer and investment of choice

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 4

We are …

… strongly centered on our customers.

… sincerely dedicated to our people.

… solidly focused on financial success.

… passionately committed to the world.

Page 5: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Speed and Safety

Formula 1 •DHL and Formula 1:

Using our Sponsorship

to Promote the Brand

and our Strategy:

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 5

and our Strategy:

•Living Responsibly

•Speed

•Safety

Page 6: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

DPDHL as a Stakeholder in Road Safety

���� Transport costs as % of logistics – impact on trade

growth

���� More than 89,000 vehicles & 37,000 trailers in

operation daily

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 6

operation daily

���� DHL set itself the target to reduce its carbon emissions

by 30% by 2020

���� Road Safety & security of our employees and customer

shipments is paramount

Page 7: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Road Safety at DHL

Network

Technology

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 7

Network

Security

and

Integrity

TrainingCampaigns

Page 8: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

The Advantage of Technology

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 8

• Reactive: Telemetry and GPS

tracking

- Vehicle Monitoring

- Coaching

- Best Behaviours

• Proactive: Mobileye

- Accident Avoidance

- Pedestrian Safety

- Route Optimization

MONITORING 100% OF THE FLEET IN REAL TIME

Page 9: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Safety Training

• Maintain safe distance

• Vehicle safety sensors

• Maintain safe speed under

different driving conditions

OPS TEAM TRAINED AND QUALIFIED IN

DEFENSIVE DRIVING AND CARGO HANDLING

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 9

different driving conditions

• Vehicle inspection before

driving

Page 10: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Dupont Certified: Global Road Safety Initiative

We at Deutsche Post DHL:

1. Exercise a sense of responsibility in road

traffic

2. Respect and follow traffic regulations

3. Drive defensively, look ahead and adapt to

ROAD SAFETY CODE:

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 10

3. Drive defensively, look ahead and adapt to

traffic conditions

4. Are considerate of all traffic participants

5. Pay particular attention to children and other

weaker traffic participants

6. Never take part in road traffic under the

influence of alcohol or other drugs

7. Pay attention to the roadworthiness of our

vehicles

Page 11: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Incentives for Safety

• Large local investment in Road

Safety

SAFETY CAMPAING FOR OPERATIONS

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 11

• Global incentives to reduce

accidents

• Target of 0 accidents

• Local bonuses for safe driving

Page 12: ALAN GOLDSMITH November 2013 - Valor Econômico · Deutsche Post DHL We are one company with two powerful brands under one roof Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo,

Speed and Safety: At the Heart of our Business

Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 12