airgas search
TRANSCRIPT
M O D E R N I Z I N G P R O D U C T S E A R C H
O N A I R G A S . C O M
A D I S R U P T I V E A N D F E A S I B L E S O L U T I O N
S E A R C H T O DAY I S O V E R W H E L M I N G
4 7 4 PAG E S O F R E S U LT S !
…which leads to customers leaving without buying anything.
Hugh Campbell
L O S T S A L E S
“Over 10,000 users have registered but not completed a purchase…many of which are small-medium sized companies”
Recommended products don’t take into account who the customer is.
Everyone sees the same list.
No smart suggestions … a lack of relevant product discovery.
M I S S E D O P P O R T U N I T I E S W I T H C U S T O M E R S
A N D F I N A L LY… P R E P F O R A M O B I L E W O R L D
If I could reorder straight from the shop floor…I would be your customer today…
Industry:
T H E A I R G A S . C O M W E B S I T E D O E S N O T K N O W T H E C U S T O M E R
T H E P R O B L E M
T O E N A B L E A I R G A S T O K N O W T H E I R C U S T O M E R S
B E T T E R
O U R S O L U T I O N
W E P R O P O S E A F R E S H S TA R T
N AT I V E M O B I L E A P P
L E A R N W H O C U S T O M E R S A R E
C U S T O M E R P E R S O N AO N B OA R I N G
P E R S O N A S E N A B L E …
DYNAMICALLY SUGGESTED SHOPPING CARTS
ENHANCED PRODUCT RECOMMENDATIONS
Some customers don’t know what products they need, or how many they need.
W H I C H I S N E C E S S A R Y B E C AU S E …
AirGas Customers
A L L O W U S E R S T O S E A R C H B Y
W H AT T H E Y N E E D T O D O
N O T B Y W H AT T H E Y N E E D T O
B U Y
C U S T O M E R Q U E S T I O N N A I R E
W H E N YO U D O N ’ T K N O W
W H AT YO U N E E D !
I D E N T I F Y T H E I N D U S T R YC U S T O M E R
Q U E S T I O N N A I R E
D E S C R I B E T H E I R P R O J E C T
T H E P R O J E C T S I Z E
D E S C R I B E T H E I R P R O J E C T
T Y P E O F P R O D U C T M AT E R I A L S
D E S C R I B E T H E I R P R O J E C T
N A R R O W D O W N T O S P E C I F I C P R O D U C T AT T R I B U T E S
C U S T O M E R Q U E S T I O N N A I R E
D E S C R I B E T H E I R P R O J E C T
DY N A M I C A L LY S U G G E S T E D S H O P P I N G C A R T S .
S U G G E S T E D S E T O F
P R O D U C T S
P R O D U C T S TA I L O R E D F O R YO U R P R O J E C T
S H O W C U S T O M E R S P R O D U C T S T H E Y D I D N O T K N O W A I R G A S C A R R I E D .
S T E A L YO U R
B U S I N E S S B AC K F R O M
A M A Z O N !
G L O V E S , S A F E T Y C O N E S E T C .
S U G G E S T E D Q UA N T I T I E SS U G G E S T E D
S E T O F P R O D U C T S
B A S E D O N P E R S O N A’ S T E A M A N D P R O J E C T
S I Z E
I N T E R AC T I V E P R O T O T Y P E
S U G G E S T E D S E T O F
P R O D U C T S
https://invis.io/KF9B9X0CE#/204785308_Login
T R Y I T F O R YO U R S E L F !
K E Y B OA R D & P E E L E
R YA N S A I LO R
R A J I B M I T R A
M A X F U R M A N
M I K E B A LC E R Z A K
U I / U X D E V E LO P E R D E V E LO P E R P R O D U C T
B AC K U P
F U T U R E C A PA B I L I T Y
GEOGRAPHICALLY OPTIMIZED
FULFILLMENT
TARGETED MARKETING CAMPAIGNS
ENHANCED CUSTOMER ANALYTICS
BETTER CROSS
SELLING
ENHANCED PRODUCT RECOMMENDATIONS
CUSTOMER CARTS (RELATED INDUSTRIES)CUSTOMER
PERSONA DATA
CROSS SELL OPPORTUNITIES