airbus lms customer services 1 airbus lms c.b.t. software design - stds2 copyright © airbus sas...

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AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

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Page 1: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services1

AIRBUS LMS

C.B.T. Software Design - STDS2

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Page 2: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services2

Targets

• CBT Training delivery on Intranet.

• Capability to satisfy customers for WBT.

• AICC web compliance (AGR 10).

Page 3: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services3

Packaged solution for classrooms:

Our Airbus Training Centers. Our customers.

Airbus people portal.

Web delivery.

Targets

Page 4: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services4

Constraints

LEGACY Courseware:

Use the existing data.– Modules (GSM, PowerPoint, PDF, ATLAS)– CMI menus, routers and users database.

Target minimum operations to put on line (BackOffice).

Page 5: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services5

Dimensions

Users. 200 simultaneous users.

Routers and menus. 1000 routers with 400 entries per router.

Capability to change database easily.– MySQL, SQL Server, Oracle.

Page 6: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services6

Components Server

Apache server 2.0.43. Php 4.2.3

Database– Mysql 3.23.53– MySQL management

phpMyAdmin-2.3.2

Client GSM. PowerPoint Viewer 97. Shockwave player 8.5.1. ATLAS XML Player.

Page 7: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services7

Restrictions

Only use with Microsoft Internet ExplorerVersion 5.5 or higher.

Client components installation is allowed only in administrator mode on Windows 2000/XP secured platforms.

Known constraints:

- Restart the computer under Win9x after Microsoft PowerPoint setup.

- Exit and close the browser after shockwave setup.

Page 8: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services8

Developments

Server. Site (PHP 4, MySQL). Data uploading SQL scripts.

Setups.– Apache server, MySQL database and LMS.

– MySQL database initialisation SQL scripts.

Page 9: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services9

Developments Client components.

GSM OCX (c/c++). PowerPoint wrapper OCX (c/c++). ATLAS XML Player (Visual Basic & Lingo) AICC local proxy (Visual Basic OCX).

Setups.– GSM (audio drivers, fonts).

– PowerPoint wrapper.

– ATLAS (Shockwave player + specific xTras).

Page 10: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services10

Today

Version 0.9.1. (August 2003) Capability to run legacy (GSM, PPT, ATLAS, PDF) Stores elapsed time.

AICC version Version 1.0.0. (Sept 2003) HACP commands. ATLAS XML player.

Page 11: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services11

LMS Login

Retrieve User NT login name (Intranet authentification).

Look for username in LMS roster database.

1 - If known : connect the user to its course.

2 - If unknown: suggest a list of courses.

and allow student’s self-enrollment.

Page 12: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services12

text

Server

CMI

CMI : CGI Program

Workstation

CLIENTAICC protocolAICC protocol

AU activates

1 - AU receives URL params

The user exits the AU

3 - AU retrieves AICC data(vs PARAM.CMI)

5 - AU sends PutParam

6 - AU sends ExitAU

(vs CBT_CMI.INI)

2 - AU sends GetParam

4 - AU sends PutInteractions

Page 13: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services13

Administrator options Menu management

Import a menu– From native CMI .MNU files.

Delete Edit title

Router Management Import a router

– From .CSV files exported from CMI. Delete Edit title

AU management Edit command line. Re-order. Delete.

User management User class. Suspend flag.

Page 14: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services14

Roster Management

Capability to manage users on LMS database:

– Import CMI roster database.– Edit users (name, password, preferences…).– Modify user’s assignment to a course.– Suspend a user.– Edit groups. (add, delete).– Edit group shell.– Edit group auto-enroll description.

Page 15: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services15

Data upload process

Operations:

Export from CMI:– Prepare routers for web delivery (command lines).– Export routers to CSV format.

Import into LMS:– Copy data on server (modules).– Import menus and routers (SQL scripts).

Create user group. Declare if course available to self-enrollment.

Page 16: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services16

Student’s follow-up The LMS stores and displays:

Elapsed time, Dates, Score, Status.– Allocated time gives graphical information to the user.

User demographics are implemented.

Quiz answers are stored.

Elapsed time is computed by LMS if not sent back by the lesson.

Page 17: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services17

Student’s results Capability to retrieve results.

By student:– List of courses with data for this student.

Elapsed time, Score, Status.– Day by day reports.

By course:– List of students.– List of modules:

Average time by module. Number of trainees.

Date filter (start, end) will be applied for each request.

Page 18: AIRBUS LMS Customer Services 1 AIRBUS LMS C.B.T. Software Design - STDS2 Copyright © AIRBUS SAS 2003

AIRBUS LMS

Customer Services18

Demo