AIRBUSSeif-Evaluation Questionnaire

Ai GENERAL INFORMATION

Company Name: Airbus

2 Rond Point Emile DewoitineAddress: 31700 Blagnac

F rance

Telephone: +33 5 61933333

Fax: +33567190009

Website: www.airbus.com

Airbus Certiticates: www.airbus.com/tools/policy/#certificates

.2 KEY PERSONNEL

Name Position Tel. emailMr. Philippe MHUN Accountable Manager +33(0)5 61933333 phiIippe.mhun@airbus.com

Mr. Thierry ROLLIN Operations Manager +33 (0) 5 61933333 thierry.rollin@airbus.com

Mr. Fabien MARIOTTI Quality Manager +33 (0) 5 61933333 fabienSmariotti@airbus.com

A.3 REPAIR ORDERING

Ail Customers excluded Americas:

Ail orders for repairs should be placed to the following organization:Country Address Cage Code Email

AirbusGermany Weg Beim Jaeger 150 D4296 repair.proprietary@airbus.com

Ham bu rg

Americas Customers:

Ail orders for repairs should be placed to the foilowing organization:Country Address Cage Code Email

Airbus Americas CustomerServices, Inc.Materiai and Logistics -

USA 3Z9K5 repairs.na@airbus.comManagement21780 Fiiigree CourtAshburn,_VA

CAirbus SAS, 2019 Ail nghts reuerved Confidential anA propretary document TAs docurrrerrt ard xii intormaton contxined harem s the sole pcoperty 0f Autos SAS No intellectuel pruperty nghts are granted by the deliuery ut this doourroent orthedisclosure ut ils content This document shah flot be reproduced or drsclosed 10 a third party wmthuut 10e express wdtten ronflent 0f Airbus SAS This document and tu content shall flot be used or eny purpnse other han that ton which rtis supplied

Airbus SASSociété par actions simplifiéeau capital de 3.576.769 EurosRCS Toulouse 383 474 814

Registered office:2, rond-point Emile Dewoitine31700 Blagnac, France

AIRBUS

B. APPROVALS & RATINGS

Ail current approval certificates are dispiayed and can be downioaded at following Airbuswebsite: www.airbus.com/tools/policy/#certificates

lssued by DGAC lssued by Local AuthoritySurveillance by OSAC Surveillance_by_Local_Authority

Europe USA Canada Brazil Japan Qatar UAE Malaysia China VietnamF03300043 ‘iN

EASA FAA* TCCA* ANAC JCAB OCAAI UAE/ DCAM FR 568NN/cAFR1450100 6BLJY061C 803-13 1604-35 141 FAMO/61 1451044 A010217127 F03400045

AV

ColomiersAl / Dl Al I Dl Al / Dl Al / Dl Al I Dl Al / Dl Al / Dl Al I Dl Al / Dl Al / Dl

Ai rcraft

FinkenwerderAl / Dl Al / Dl Al I Dl Al / Dl Al I Dl Al / Dl Al / Dl Al / Dl - Al / Dl

Aircraft

BremenC/Dl C/D1 C/D1 - - - - - C/Dl -

Component

NantesC/Dl C/Dl C/D1 - - - - - C/Dl -

Component

ToulouseComponent C/Dl C/Dl C/Dl - - - - - C/Dl -

St EloilBreguet*Airbus is BASAMAG organization with EU/USA, EU/Canada and EU/Brazii

Other Accreditation Certificate/Authorization No.

EN9100

EN91 10 1 90089-201 5-AQ-FRA-ACCREDIA

EN 1 4001 175451 -201 5-AE-FRA-COFRAC_Rev4

© Air000 SAS, 2019 AN rghts reserved CsrfdenfaI errd propnetary docunnxrrf This document arrd ail nrforrrrasorr corrtoned herein je ho sole property 0f Ashus SAS No intxllxcfool prOpxrfy nghfs are gronfxd by the delicery 0f ho Aocsrrrent orfhedoclosure 0f ifs content Thrs document oSAI flot ho rxproduced ordisctoseA f00 third parfy wrlhoul 15e express wetfxn consent cf Airbus SAS This document ond ifs conlent shaH nef bx used for env purpose other han ha! for which il is supplieS

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AIRBUS

C.1 REPAIR LOCATION & RATING

Airbus operates under the French DGAC as a Single Maintenance Organization covering thefollowing locations

Country Address Cage Code Rating

Airbus Operations S.A.S.Plant Louis Breguet Al Base and Line Maintenance

France 316 Route de Bayonne F619831060 Toulouse Cedex 9 C RatingFrance

Airbus Operations S.A.S.Plant St. Eloi

F6198France 57 Chemin du Sang De Serp C Rating

31200 Toulouse Cedex 03France

Airbus Operations S.A.SPlant NantesRue d’Aviation F6198

France . C RatingBouguenais BP1 130 - 44019Nantes Cedex 01France

Airbus Operations GmbHPlant Hamburg-Finkenwerder

Germany Kreetslag 10- D-21129 Ham- D8518 Al Base and Line Maintenancebu rgGermany

Airbus Operations GmbHPlant Bremen

Germany Airbus Allee 1 - D-28199 Bre- D1081 C RatingmenGermany

AIl Locations as above as above Dl Rating

A1= Aircraft Rating I C = Component Rating I D1= NDT RatingAIl Approvals are valid at date of this SeIf-Evaluation

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AIRBUS

C.2 SHIPPING ADDRESSES

Repair Locations Shipping Address Cage Code

Airbus Operations S.A.S. - Plant BreguetAirbus Operations SAS. do: Station Reparation Unite Electrique A30Plant - Louis Breguet 13, 15 avenue Yves Brunaud316 route de Bayonne 31770 Toulouse, France F619831060 Toulouse Cedex 9France Customs Phone: +33 561 164100

Good Receipt Hours: 08:00 AM - 02:30 PM

Airbus Operations S.A.S. - Plant St. EloiAirbus Operations S.A.S. do: DHL Global ForwardingPlant - St. Eloi Aerogare de Fret316 route de Bayonne 31703 Toulouse, France F619831060 Toulouse Cedex 9France Customs Phone: +33 561 164100

Good Receipt Hours: 08:00 AM - 02:30 PM

Airbus Operations SAS. - Plant NantesAirbus Operations S.A.S do: DHL Global ForwardingPlant - Nantes Rue d’AviationRue d’Aviation 44340 Nantes, France F6198Bouguenais BP113O - 44019Nantes Cedex 01 Customs Phone: +33 630225442France Customs Fax: +33 251 1 96439

Good Receipt Hours: 07:00 AM - 03:00 PM

Airbus Operations GmbH - Plant Bremendo: Stute Logistic - MWZ

Airbus Operations GmbHStreet: Cornelius-Edzard-Str. 10

Plant - Bremen28199, Bremen, Germany

Airbus Allee 1 D108128199 Bremen

Customs Phone: +49 421 538 2641Germany

Customs Fax: +49 421 538 2793Good Receipt Hours: 08:00 AM - 02:30 PM

©Airbus SAS, 20f Ail rqhts reserved Conirderrtrrb anS propnerary docorrrerrr Thrs document and aIl iflfcrmxiron centaineS herein in rho rote property si Aobus SAS No rrrteilectuai propxrfy nghrs are gronted by rho deiivery ni As Socaoreot orbedisclosure cf ris content This document shail flot be reproduced ordisciosed f0 s third party wlihoui the express wxtten consent 0f Airbus SAS Thrs document and ifs content shaH flot bx uxed for xny purpose orher rhxn bat for which t s supphed.

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AIRBUS

D.1 HOUSING & FACILITIES

# Question Yes No N/A

1 1 Is the facility of adequate size to house ail necessary tooling, equipment, material• and parts to perform work?

1 2Does the housing adequately protect parts, materials, and customer units from

• damage, theft and contamination?

1 3Is the environment appropriate to protect workers so that the quality of workmanship is not impaired by physical efficiency?

1.4 Does the facility have adequate lighting? x

1 5Do shipping and receiving areas have adequate space, Iighting, shelving, securityand f ire protection?

1 6Is there adequate and appropriate storage space to safeiy store customers ship-ping containers and protect them from damage?

1.7 Is the work area, including supervisors offices, clean? x

1.8 Are storage facilities separate f rom shop and work areas? x

1 9Does the facility provide adequate protection of parts in work? E.g. filtered air orclean room depending on type of part.

1.10 Temperature Control/Air Conditioning? x

1.11 Humidity Control? X

D.2PERSONNEL TRAINING & QUALIFICATIONS

# Question Yes No N/A

2.1 Is there a documented training program? x

2.2 Does the training include ail mechanics, nspectors and technical supervisors? x

2.3 s formai and OJT training documented? x

Is there a system to re-qualify these personnel periodically? ( e.g. through re-cur2.4 rent training, medical examination, etc) to ensure currency of approvals? X

What is the interval of recurrent training? 2 years

2 5Are inspectors certif ied for specific tasks to be done?If Yes, by whom? Quality

2 6Are there nominated inspectors approved to carry out specialised processes (e.g.welding, NDT, etc)?

2 7Are there nominated inspectors approved to issue Authorised Released Certificates, Certif icates of Conformity or equivalent, for new or reworked parts?

2 8Are training records maïntained for each inspector and production staff?What is the duration of storage? 3 years

2 9Does the quality department maintain a roster of signatures of authorisation holders?

2.10 Are personnel knowledgeable in CMM and regulatory manuals? x

2.11 Are personnel using the required manuals at the work area? x

Remark: Ref 3.11 data may be transferred into a work order

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AIRBUS

D.3 TOOLS & EQUIPMENT

# Question Yes No N/A

Are there adequate tools and equipment available to perform ALL of the tasks un-3.1 dertaken by the Company? X

If No, provide details. Attach additional sheets as necessary.

3 2Are ail tools and equipment availabie in accordance with OEM/CMM requirements?If No, provide details. Attach additional sheets as necessary.

3.3 s there a tool calibration program? X

Are ail precision measu ring tools/instruments used in the various processes cali3.4 brated? x

If Yes, state reference standard: Ass required by OEM

Are standards used to calibrate tools traceabie to the controiling governmentagency, e.g. The National institute of Standards and Technology?

3 6s there a person, by titie, responsible for the tool calibration program?

If yes, provide designation: Quaiity

Are ail calibrated measuring and test equipment marked to indicate calibration status and date of next calibration? x

3.8 s the calibration status of the tools/equipment being used apparent to the user? x

ls the calibration frequency in accordance with the equipment manufacturers instructions? xIf not, is there an acceptable alternative procedure?

3 10s there a procedure for controiling and/or preventing out-of-service and due-for-calibration tools and equipment trom being used?

Are personai tools and measuring equipment aIlowed to use I keep by staff? x3.11 Are personai tools and measuring equipment covered under the calibration sys

tem?

3 12 Is production or inspection staff aiiowed to maintain personai measuring and testequipment and tools?

3.13 Are ail the tools & test equipment in a serviceable condition? X

3 14Did a sampie check of the caiibrated tooling indicate that the tooling is within calibration?

3 15Are historicai records of calibration, containing repair, and calibration accu racy dataavailabie on file?

3.16 Show date of calibration? x

3.17 Show calibration due date? x

Identify individual or vendor that performed calibration or check? x

3 19 Do records Contain a calibration certificate for each item caiibrated by an outside. calibration agency?

3.20 Provide details of adjustments and repairs? x

3 21 Show the PIN and S/N of the standard used to perform the calibra. tion?

3.22 Are fiuid dispensing cans and servicing units properly identified and stored? X

323 Is there a maintenance program for servicing units and equipment? X

@Alrtous SAS, 2019 AIl rghts r,seru,d CcnidensA snd propdetary document Thiu document and alt intcttmatron 050latned hereirr s the sole prcperty ot AIrbus SAS No ntellectual property rghtu are grsoted by 15e de[icery cl thre document or thedisclosure al IlS content this document shait flot Se reproduced ordrsclosed tua third patty withccl the express wdtten consent al Airbus SAS. Tais documefit end du caot,flt shah flot be useS for any purpose olher han 1h01 for whJch 1110 eupplred

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AIRBUS

D.4 MATERIAL & PARTS STORAGE, INSPECTION and CONTROL

# Question Yes No N/A4.1 s there a specially designated area for handiing in-coming parts? x

4 2Are procedures available for performing in-coming inspections and records X

• retained? x4.3 Are acceptable sampiing procedures adequate to ensure quality? x

s there a clearly identified means of segregating discrepant in-coming parts• f rom serviceable spares?

Is there a system in place for batching al in-coming parts and allocating batch• numbers for traceability?

4 6Are ail parts stored in specificaiiy identified and secure storage areas, with re

• stricted access?

Is there a quarantine area for rejected parts and materials awaiting disposition?

4.8 Is there an acceptable procedure to identify custom ers’ parts? x

4.9 Are parts & material properly protected from damage and deterio ration? x

Is there a system for material review and evidence of proper action taken on4. 10 non-conformance parts and materials? How long are records retained? x

3 years (5 years under ANAC approval)

4.11 Are flammable, toxic or volatile materials properly identified & stored? x

4 12Is there a designated store available for temperature/humidity sensitive

. parts/materiais?

4 13Are procedures availabie for monitoring and controlling life-limited parts/mate-riais?

Are there procedures in place for re-validating the life of shelf iife expired matenais?

X

4 15Do parts stored in assigned bins/racks match part number identified onbins/racks?

X

4 16 Are oxygen and other high-pressure bottles correctiy labelled, identified andstored?

X

Are sensitive parts and equipment (oxygen parts, o-rings, electrostatic sensi4.17 tive devices, etc.] properiy packaged, identified and stored to protect from X

damage & contamination?

4 18Are facilities avaiiabie for the handling of Electro-Static Discharge Sensitive(ESDS) parts and equipment?

X

4.19 is there a procedure for storage and packing criteria of pre-preg material? x

4 20Are there systems or records for handling and transportation of pre-preg matenial?

X

Are non-airworthiness parts (e.g. ground equipment / tools I test equipment)4.21 stored in the same area as airworthiness parts? x

If Yes, are they segregated: Yes4.22 Are records maintained for ail parts issued out of the storage areas? x

4 23Are facilities available to ensure that ail components and parts are adequatelypacked to prevent damage, prior to shipping?

X

© Anboo SAS. 2019. AIl rghts reseroed. ConSdentirb ond propretory doourrrerrt. Thie docunnent and xii ntornnaUon contorned herein is the sole property cl Airbus SAS No inlelleotoxi property hghls ere grsnted by the delivery cf ho document or Ihedrsolosure 0f Ils content Thrs Aooumenl shah not be reproduoed or drsctosed 100 thrd party withoot the express wmitten consent 01 Aobus SAS This document and Ils content shah flot be used or any purpose other thon bat forwhich t s supptred.

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AIRBUS

# Question Yes No N/A

4.24 Description of work performed. X

4.25 Date cf work completion. X

4.26 Parts used. X

— Do the work rec4.27 . Tests resuits. X

ords contain4.28 these? ldentity ot person performing work. x

4.29 ldentity of person inspecting work. X

4 30Signature, certiticate number, and approval certif icate of

erson returning article to service.

Remark: Ref 5.21 AIl parts are segregated and tagged

3.5 SHELF LIFE PROGRAM

Question Yes No N/A

5.1 s there a documented sheif life program? x

5.2 Does the program list parts and materials that have shelf life limits? X

53 Does the program assign program responsibility to a specific person by titie? x

5.4 Does the program include audit I sampling on shelf lite items? x

5.5 Does the sheif item have the sheif lite expiration limit displayed? x

5 6Is there an adequate system te assure that no item will be issued or used ex

• ceeding its expiration date?

5.7 Is there a monitoring! recording system for temperature sensitive material? x

5.8 Is there a monitoring / recording system for pre-preg material eut of freezer? x

3.6TECHNICAL PUBLICATIONS & WORKSHEETS

# Question Yes No N/A

6 1Are manuals and other reference documents required te perform contracted/parts distribution activities available?

6.2 Are engineering drawings provided by customer, controlled and kept current? x

6 3Are the applicable ADs and manufacturer’s Repair/Overhaul Manuals andService Bulletins available or easily accessible at the work area?

6 4Is there a system in place te maintain manuals, reference documents andtechnical data current?

6 5Are there established approved procedures controlling revisions in manualsdeviating f rom OEM specifications? e.g. EO or EA.

6.6 Is there a specific individual, by title, responsible for the Tech. Data Program? x

6 7Are there adequate viewing devices and in good condition for viewing thetechnical data?

6.8 Are there records of manual revisions? X

6.9 Are manual revisions up to date? x

6 10 Is there a system te control working copies of manuals te ensure they are revised with the masters?

© Airbus SAS! 2019 Ail nghts reserved Conticenoat ano propnetary document Ibis 000Umeflt anA Al unlormatron conralneo nerein s tee sole property cl Airtus SAS No inteitacruat property nghts are qranred tcy lire datioery ot hie oocurnent or ne

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AIRBUS

# Question Yes No N/A

6.11 Is technical data stored in a manner that wiil protect it from dirt & damage? x

6.12 Are worksheet!taskcard used as a mean to provide worklprocess instruction? x

6.13 Are worksheet/task card checked reg uiariy for accu racy against OEMs data? x

Do worksheets & task cards contain data or work instructions not found in6.14 OEMs publications? If Yes, state sources of additional data: x

Approved deviation data from the Type Certif icate holder

Are these worksheets/task cards checked/verified regularly for accuracy and6.15 X[currency?

Remark: Ref 7.2 Customer Engineering Orders may be used to perform maintenance

D.7 QUALITY SYSTEM

# Question Yes No N/A

7.1 Is there an estabiished Quality Control Program? x

7 2 Do manuals detail duties, responsibilities & reporting relationship of theQAIQC dept? X

Is the Quaiity Manuai revised/reviewed regulariy to ensure adherence to industry/reguiatory authoritys requirements? If Yes, state frequency: 3 mon.

X

Is company Quaiity Procedure Manuais available and accessible by ail empioyees? X

Are Quaiity/Inspection Procedure Manuais avaiiabie and accessible for refer• ence by inspection personnel? X

7 6Is there an acceptable system for controiling stamps, for both inspection andproduction personnel?

Is the quality assurance operated independent from production responsibilities? X

Receiving Inspection X

Preiiminary Inspection x

Hidden inspection xDo the foilowing inspection7.8 . . In-Process inspection xfunctions exist?

Final Inspection x

Customer Review x

Non-destructive Testing/I nspection x

Are inspection records retained? If Yes, state period of retention: 3 years(5 years under ANAC approval) X

7.10 Are inspection records available for examination / request by customers? x

Is there a procedure for reporting defects or un-airworthy conditions to thecustomer and the regulatory bodies, e.g. FAA, EASA, CAAS, and others?

X

7 12Is there a system to qualify inspectors who perform duplicate inspections /FAARII? X

7.13 Are required FAA Ru inspections for customers being performed? X

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AIRBUS

# Question Yes No N/A

7 14is a iist of FAA Ru items that each inspector is authorized to inspect being

. maintained?

7.15 Is there a documented Audit plan I program? x

7 16Are internai Audits on your organization’s quaiity system functions being conducted?

Are External Audits on your vendors (repair) and sub-contractors being con• ducted?

7 18Do you ensure that sub-contractor quality meets customer specifications and

• legal requirements?

Sub-contractors (non part-145 certified) xIs there a qualification I con-

7.19 . Vendors (repair) xtrol system for the following?

Parts / Material suppliers X

7 20Are procedures in place to investigate and correct the root cause of the discrepancies revealed by internai audits and externai auditors?

7 21Are the findings ot internai audits, and external auditors, reviewed by the organization’s senior management?

7 22Is there an estabiished procedure to provide corrective action for discrepan-

• cies noted during repair/overhaul?

7.23 s traceability certification on ail parts and raw materials being maintained? x

7.24 is there a documented procedure for handover of uncompleted work? x

7 25is there a system in place to ensure that ail parts and components aretagged_and_identified_during_ail_phases_of_operation?

is there a documented procedure avaiiable to ensure that scrapped parts do

7 26flot re-enter the production system e.g. either returning scrapped parts totheir owner or to mutilate them by drilling, grinding, cutting, or other appropriate means?

7.27 Are the part and serial numbers of scrapped/mutilated parts recorded? x

7 28Does the vendors manual identify the person responsible for mutiiatingscrapped parts?

Remark: Ref 8. 14 Rus are on!y performed on customer request and if trained by the customer

D.8 AUDIT PROGRAM

Independent audits are conducted on a yearly basis internaiiy and externauiy by OSAC representing the French DGAC (Department Generai Aviation Civile) and by other NAA represents.

OAtrbun SAS, 2015 AI ngnts resenad ConfroenOal and proprretary document Ttxs document anA ail rnrorrnatron contaaned hetein S the sole property ot Air&n SAS No inteilecloal proper[y nghts am grantnd cyAn delvnryot Sas document omlne

disclosure 0f ils content This document shah flot be reproduced ardisclosed 10 a third party wrthout the express wrften consent ut Airbus SAS Obis documefit and ris content shah flot ha used or any pompons other han that tomwhrnh Ils supplred

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AIRBUS

NOTE: Traceability/Certificate of Conformance

Ail materials used in repair I overhaui Airbus aircraft and components are carried out in accordance with the scope cf approvals, privileges cf the approvals, manuais and procedures associated with these approvals.

I HEREBY CERTIFY THAT THE INFORMATION THAT IS PROVIDED IN THIS QUESTIONNAIRE IS COMPLETE AND ACCURATE TO THE BEST 0F MY KNOWLEDGE.

NAME: Mr. Fabien MARIOTTITITLE: Maintenance Organization Quaiity Manager

DATE: 15/04/19

©Anbus SAS. 2019. AIt rghts reserued Corrhdenhel snd propdelury documeni Tics document und AI ntornnalon contxined herein lu the sole property of Anbus SAS No intsllxctoic propenty nghts are gnunted by ths dellvery ol ho document orthedisclosure ot ils conleni Tics document uhali flot be reproduced ordisclosed la a lAnd party without Ihe express wntlen consent of Airbus SAS Thrs document ond ils content shoit sot Se used for env purposs other thon that torwhich It s supplied

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