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Understanding Appreciative Inquiry Learning to work, think and be in an appreciative framing Helene C. Sugarman

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  • 1. Understanding Appreciative Inquiry Learning to work, think and be in an appreciative framing Helene C. Sugarman
  • 2. What is AI? Dynamic Communication 2006
  • 3. What is AI? AI involves the systematic discovery of what gives life to a system when it is most effective and capable !
  • 4. AI:
    • Search for the BEST in:
    • people ,
    • organizations and
    • environments
    Dynamic Communication 2006
  • 5.
    • Assumes every person and human system contains untapped, rich, inspiring Core Values!
    Dynamic Communication 2006
  • 6. We discover these core values through a process of carefully designed questions : Inquiry Dynamic Communication 2006
  • 7. Appreciative!
    • What We Do Well We identify our strength
    Dynamic Communication 2006
  • 8. We ask questions to discover our strengths, and what we are doing well! (called) Appreciative Inquiry ! Dynamic Communication 2006
  • 9. Social Construction ( Theory - Ken Gergen )
    • We create those social and human connections necessary for us to fulfill our human needs
    • We create the necessary connections for us to become high performing employees and organizations .
    Dynamic Communication 2006
  • 10. AI is a Shift
    • No problem can be solved from the same level of consciousness that created it. We must see the world anew.
    • There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.
    • Albert Einstein
    Dynamic Communication 2006
  • 11. Current Changes :
    • Impact of Globalization
    • Values now placed on partnerships, collaboration, shared values and participatory planning
    • Impact on technology on us communicating
    • Organizations cultures are shifting - from hierarchical command and control to self managed teams
    Dynamic Communication 2006
  • 12. We need a better way to engage everyones Intelligence
    • Organizations do not need to be fixed
    • Organizations are made and imagined
    Dynamic Communication 2006
  • 13. Cultural Consequences of Deficit Thinking and Acting: Note: for more information see Ken Gergen, Realities and Relationships, Harvard University Press .
    • Fragmentation - break into parts, groups
    • The Experts Must Know =
      • Dependence
      • Hierarchy
    • Spirals in Deficit vocabularies
    • Closed door Planning
    • Breakdown in relationships
    Dynamic Communication 2006
  • 14. Weisbord: Get Everyone involved in improving the Whole System Dynamic Communication 2006
  • 15. Change is happening!(Research) Positive Image = Positive Action
    • Positive Health Studies
    • Pygmalion in Education
    • Words Create Worlds:
    • Inner Dialogue Research
    • Affirmative Capacity and leadership
    • Positive Emotions
    • Broaden-and Build Theory
    • The Emotion of Elevation
    Dynamic Communication 2006
  • 16. HOW do we use AI?
    • By Linking your Core Values to your organizational strategy or change agenda, you create your desired future!
    Dynamic Communication 2006
  • 17. How? (The Process) Moving Forward Together!
    • We tap into this collective energy (released through our inquiry) as we then create our C ollaborative Design (together)!
    Dynamic Communication 2006
  • 18. Using this Energy and Creating our Design helps us produce Sustainable Changes Dynamic Communication 2006
  • 19. Moving the Energy Forward: Transforming the organization ( Last two steps of AI)
    • Design stage is the How we get from where we are to where we want to be: Our Desired Future +
    • Destiny stage is the implementation and evaluation
    Dynamic Communication 2006
  • 20. Design + Destiny = Transformation! Together they provide the transformation of the organization using the energy of its people
  • 21. Linking the Positive Core AI systematically (and collaboratively )
    • creates a knowledge link between the organization and
    • Life-generating CORE of present and future CAPABILITIES
    • THIS IGNITES CHANGE
    Dynamic Communication 2006
  • 22. INQUIRY PRODUCES CHANGE
    • CREATES ENERGY!
    • BREAKS DOWN BARRIERS
    • POWER OF WHOLENESS -
      • LEADS TO TRANSFORMATION
        • IGNITES UPWARD SPIRAL OF POSTIVE CHANGE
        • LEADS TO DESIRED RESULTS
    Dynamic Communication 2006
  • 23. Connect Whole Organization to the Positive Core:
    • ELEVATES:
      • Positive emotions of hope, joy inspiration
      • Raises intelligence
      • Expands language of life (internal dialogue)
      • Increases appreciative interchange - mutually elevates relationships
      • Higher decision making
      • Increased collective capacity
    Dynamic Communication 2006
  • 24. Whole to Core (cont)
    • UNDO NEGATIVE PATTERNS:
      • Letting go makes negatives irrelevant
      • Finishes the residuals of the organizations negative past
      • Differs from traditional work in OD where you share the results of assessments including what is wrong within organization setting up
        • additional potential conflict
    Dynamic Communication 2006
  • 25. Whole to Core (3)
    • PROTECTION IN THE FUTURE:
      • Increases resilience
      • Increases over-all health
      • Similar to immune system functioning
      • These connections create the power which leads to the organizations transformation !
    Dynamic Communication 2006
  • 26. When Everyone is invited to participate :
    • We release enthusiastic energy
    • We tap into personal commitment and buy-in
    • We reach all levels of the organization
    • We own the changes since we created them!
      • This change is ours!
    Dynamic Communication 2006
  • 27. Transformation
    • Once we have these sustainable changes, we help your organization through a transformation
    • LINKING your Core Power into your desired future !
    Dynamic Communication 2006
  • 28. The Interview
    • Listen with your mind and your heart
    • Take notes -
    • Encourage more depth
      • Ask follow-up questions
      • Be silent allow thinking time
    Dynamic Communication 2006
  • 29. How we can choose to be Today
    • Kind
    • Courteous
    • Thoughtful
    • Empowering to each other
    • Joyful and full of life
    Dynamic Communication 2006
  • 30. Inquiry is Change
  • 31. Sources:
    • www.dynamic-communications.com
    • www.aic-dclearningcommunity.com
    • www.appreciativeinquiry.case .
    • edu/default.cfm
    • www.aiconsulting.org
    Dynamic Communication 2006