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AGILE: BEYOND SOFTWARE Making your delivery as agile as your development PREPARED BY CLAIRE ATWELL FOR NDIA AGILE IN GOVERNMENT CONFERENCE 2019

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Page 1: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

AGILE: BEYOND SOFTWAREMaking your delivery as agile as your development

PREPARED BY CLAIRE ATWELL FOR NDIA AGILE IN GOVERNMENT CONFERENCE 2019

Page 2: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

LET’S TAKE A POLL

1Booz Allen Hamilton, Inc.

CURIOUS ABOUT AGILE AND HERE TO LEARN MORE

ABOUT TO START A TRANSFORMATION

IN THE MIDDLE OF A TRANSFORMATION

HAVING A GREAT TIME WITH AGILE!

Page 3: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

WE KNOW THESE

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Page 4: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

THE EMERGING NEED

AGILE ”TRANSFORMATIONS” ARE ONLY FOR DEVELOPMENT

NOT IMPROVING DELIVERY, JUST DEVELOPMENT

CREATING A BIGGER STOVEPIPE

REST OF THE ORGANIZATION PLAYING CATCH-UP

MANDATED AGILE IMPLEMENTATIONS WITHOUT CHANGING PROJECT MANAGEMENT AND MEASURES

WHAT ELSE?

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Page 5: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

WHAT ABOUT...

TRAINING

HELPDESK

OPERATIONS

HUMAN RESOURCES

PROJECT/PROGRAM MANAGEMENT SUPPORT

COMMUNICATIONS AND MARKETING

LONG TERM STRATEGY

CONTRACTS

WHO ELSE?

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Page 6: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

THIS IS AS CLOSE AS WE GET

The Agile Release Train concept from Scaled Agile Framework (SAFe) is as close as we get, but we still need to fill in the gaps

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Page 7: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

START WITH THE AGILE MANIFESTO

WE ARE UNCOVERING BETTER WAYS OF DEVELOPINGSOFTWARE BY DOING IT AND HELPING OTHERS DO IT.THROUGH THIS WORK WE HAVE COME TO VALUE:

INDIVIDUALS AND INTERACTIONS OVER PROCESSES AND TOOLS

WORKING SOFTWARE OVER COMPREHENSIVE DOCUMENTATION

CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION

RESPONDING TO CHANGE OVER FOLLOWING A PLAN

THAT IS, WHILE THERE IS VALUE IN THE ITEMS ONTHE RIGHT, WE VALUE THE ITEMS ON THE LEFT MORE.*

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*Source: http://agilemanifesto.org/

Page 8: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

PART ART – PART SCIENCE

Safe environment for innovation

Management practices to encourage

intellectual risk taking

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Art Science

Page 9: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

FINDING THE BALANCE

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Art Science

True collaboration Understanding Roles

Breaking down silos Creating cross functional teams, including non-technical roles

Safe environment for innovation Management practices to encourage intellectual risk taking

Team Engagement Opportunities for mastery, self directed work

Stakeholder partnerships Stakeholder Analysis/Management

Understanding Definition of Done and Intent of control gates

Value Steam Mapping/Eliminating Waste

Emergent Practices rather than Best Practices

Process Improvement through retrospectives and/or root cause analysis

Page 10: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

1. Every person in the organization should feel involved2. Think about the end to end system of delivery3. Find the balance between Art and Science for your organization4. Review how you work together, it’s worth the time5. When in doubt, go back to the Agile Manifesto 6. Create your future together

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QUICK TAKE-AWAYS

Page 11: AGILE: BEYOND SOFTWARE · 2019. 5. 22. · Value Steam Mapping/Eliminating Waste. Emergent Practices rather than Best Practices: Process Improvement through retrospectives and/or

THANK YOU!

Claire Atwell

Enterprise Agile Coach

571-295-1155

[email protected]

For further coaching contact [email protected]

Free to download, Booz Allen Resources:

Booz Allen Agile Playbook - https://www.boozallen.com/s/insight/publication/agile-playbook.html

Booz Allen Enterprise DevOps Playbook - https://www.boozallen.com/s/insight/publication/enterprise-devops.html

10Booz Allen Hamilton, Inc.