IT Infrastructure Management

AggreGate Network Manager

Network Manager

Company Profile: Tibbo Technology Inc.• Founded in 2001• Wide range of hardware and software products• R&D offices in Taiwan and Russia• Distributors in 50+ countries• Ownership structure: limited partnership• Parent companies: Giga-TMS, Inc., GIGATEK, Inc.• Website: www.tibbo.com

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Network Manager

Vertical Market Products based on AggreGate• IT Management and Network Monitoring• Industrial and Building Automation• Time and Attendance, Access Control• Remote Monitoring and Service• Fleet Management• Event and Incident Management• And more

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Network Manager

Platform + Box Product for IT Management• Out-of-box functionality matches best “middle market” products:

Solarwinds, OpManager, WhatsUp Gold, SevOne• Platform capabilities help solve any custom network monitoring and

management tasks• Potential of using platform and box product together exceeds capabilities of

market leading solutions from IBM, HP, CA, BMC and Microsoft• Many unique features related to data center management, remote monitoring

and service, umbrella network and incident management, etc.

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Network Manager

AggreGate Network Manager• Out-of-the-box network monitoring tool• White-labeled solution• Monitoring via standard protocols, SNMP and WMI• Support for non-standard network equipment• Integration with third party systems via open-source APIs• Extendibility via driver/plugin SDK• Enterprise scalability and role-based access control

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Network Manager

Target Vertical Markets• Telecommunication Companies and ISPs• Managed Service Providers• Medium-scale Corporations (all industries)• Large-scale Corporations (all industries)• Datacenter Operators

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Network Manager

Server Architecture

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Network Manager

Feature Highlights• Monitoring of networks, systems, servers, applications, and services• Comprehensive network discovery and dynamic mapping• Built-in fault management and network performance/traffic analysis tools• VoIP, wireless, and virtualized environment monitoring• Advanced alerting, charting and reporting• Integrated GUI Builder and Report Editor• Asset management, user-defined asset properties and events• SNMP Traps, Syslog, and Windows Event Log consolidation• Distributed monitoring and failover clustering

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Network Manager

System Layers

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Network Data AcquisitionTelecom• ICMP• SNMP• Telnet• SSH• FTP/TFTP• CORBA• SOAP• NetFlow• J-Flow/S-Flow/IPFIX• ASCII (CSV/XML)

Corporate• WMI• SNMP• SQL (JDBC/ODBC)• Syslog• DNS• IPMI• HTTP/HTTPS• JMX• LDAP• SMTP/POP3/IMAP

Data Center• SNMP• Modbus• BACnet• OPC• OPC UA• RS232/RS485 over

IP• Meter-Bus• LonTalk• KNX

Network Manager

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Network Manager

Telecom NMS PlatformPart of large solution:• AggreGate Platform

• Network Manager• Telecom Networks• Corporate Networks• Data Centers

• M2M and MDM• Tower and BTS Monitoring• 15+ other solutions

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Network Manager

Classic Network Monitoring• Scalability to thousands of devices per server, unlimited with distributed

architecture• Event consolidation and management, alerting, root cause analysis• Fine-grained polling and server-side device data caching• Preconfigured device templates• Flexible reporting, charting and trending• Agent-less distributed monitoring via standard protocols• Obviously full support for RTT, availability, downtime, packet loss and other

methods of “classic” monitoring and data visualization

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Network Manager

Network Discovery and Mapping• Manual and scheduled network device and service discovery• Network topology discovery: L2/L3, MPLS, SDH, etc.• L2/L3 topology discovery via ARP, STP, AFT, CDP, LLDP and other• Static, geographical and topological network maps• Advanced network map editor, hundreds of dynamic UI components • Visual design of custom facility/floor maps and HMIs• Network topology on geographical maps (Google, Bing, OSM, etc.)• Topology-based event correlation and root cause analysis

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Network Manager

IT Management Dashboards

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Network Manager

Router/Switch Monitoring• Traffic and bandwidth usage monitoring• Status and performance tracking• Out-of-box support of all popular vendors (Cisco, Huawei, Alcatel, HP,

Juniper, and more)• Built-in charts, reports, alerts for standard and custom metrics• Router and switch inventory via SNMP and CLI

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Network Manager

Network Topology Maps

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Network Manager

Network Topology Maps

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Network Manager

Static Network and Data Center Maps

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Network Manager

Traffic Monitoring and Decomposition • Support for NetFlow, sFlow, J-Flow and other standards• Out-of-box network traffic structure dashboards• Statistics by sensors, interfaces, applications, ports, countries,

sources/destinations, types of service, autonomous systems, conversations, etc.

• Quick bottleneck troubleshooting and traffic hog search• SLA verification and capacity planning facilitation

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Network Manager

WAN Link and IP SLA Monitoring• Automated Ping and Route Tracing with analysis• Full support for all Cisco IP SLA test types• Bundled IP SLA dashboards and analytics• Centralized IP SLA test creation• Probe-based WAN channel monitoring• Support for in-service measurements (RFC2544) and IPTV/IP Video probes

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Network Manager

VoIP, Video Streaming and IPTV Monitoring• QoS Monitoring for voice and video networks• Agentless operation, no sniffing and packet analysis• Analysis and visualization of packet loss, one way and round-trip latencies,

two way jitter and MOS• Support for Cisco, Avaya, Asterisk and other vendors• Comprehensive support for CUCM and CUCM Express• Call Detail Record (CDR) processing and reporting

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Network Manager

Configuration and Compliance Management• Centralized configuration backup and restoration• Integrated diff viewer and one-click network baselining• Vendor-agnostic operation via SSH, Telnet, SNMP, FTP, TFTP, SCP, and other

protocols• Flexible rule-based setup for new vendors• Change management and Expect script execution• Compliance policy violation management

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Network Manager

Network Service Activation• Flexible automated control over IP network services• Works for B2C services: Internet connectivity, VoIP, IPTV• Works for B2B services: L2/L3 VPN, VPLS, BGP peering• Service activation via CLI, SNMP, WMI, TR-069 and APIs• Multi-target activation (adding a service to many devices)• Direct activation via AggreGate or indirect via OSS/BSS• Detailed status reporting

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Network Manager

Printer Monitoring• Centralized printer configuration and status tracking• Comprehensive printer information dashboards• Network and desktop printer inventory• Paper and toner supply tracking and reporting• Printer problem alerting (low supplies, cover/door state, other critical

events)

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Network Manager

Wireless Monitoring• Monitoring Wi-Fi and WiMAX networks• Monitoring 3G/UMTS/LTE networks• Tracking base station and client status• Link quality tracking and visualization• Custom parameter monitoring (SSIDs, BSS types, auth algorithms, client

addresses, MTU settings, etc.)

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Network Manager

SNMP Monitoring• Industry-best support for non-standard and rare devices• Automatic SNMP device snapshot creation• Advanced table visualization• Support for SNMP v1, v2c and v3 polling• Consolidation and processing of Traps and Informs• MIB editor with syntax highlighting• Support for augmented and index-based table joining

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Network Manager

Network Management• SNMP: Set operations and Trap/Inform message sending• WMI: class instance attribute changes and method calls• CLI (Telnet + SSH): remote configuration and control script execution• FTP / TFTP / SCP: File uploading, configuration updating• HTTP: Raw GET/POST queries, REST API calls• SQL: Inserting, updating and deleting arbitrary values in databases• Syslog: message sending• JMX: MBean configuration and method calls• SOAP / TR-069 / CORBA: Configurable operation execution

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Network Manager

SOAP/TR-069/CORBA-based Management• Unique visually configurable SOAP/TR-069 and CORBA protocol drivers• Configuring and controlling devices and EMS/NMS systems• Both southbound and northbound scenarios can be set up• No development efforts required, visual call parameter binding• SOAP / TR-069 / CORBA object construction from unified model values• Reverse conversion of returned objects to unified data model values• Method execution on demand, on alert and upon schedule• Vast experience with very complicated management scenarios

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Network Manager

OSS/BSS for Telecom Operators• Integration with third-party inventory, billing, CRM and ITSM/Service Desk

systems• Acquisition of IP network services (Internet, VoIP, IPTV, etc.) and their relations

with the infrastructure (CE ports, paths to MPLS cloud, etc.)• Automatic service topology discovery• Incident severity detection based on number, type and importance of

degraded/failed services• Evaluation of service degradation extent (full degradation, switching to failover,

suspected management interface failure, etc.)

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Network Manager

Centralized Incident Management

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Network Manager

Server and System Monitoring• Monitoring Windows, Linux/Unix, Solaris, AIX, HP-UX, Mac OS, and other

platforms• CPU load monitoring• Disk space, memory usage, and swap utilization monitoring• Server chassis, fan status, power supply and custom metric monitoring• Process/service status and resource usage monitoring• SNMP traps, Syslog messages and Windows Event Log events consolidation• Pre-defined alerts and corrective actions for important server events• Monitoring existence, checksums and contents of files and folders• Remote monitoring script execution and custom output processing/visualization• Agent-less monitoring via standard protocols• Out-of-box operating system status dashboards31

Network Manager

Application/Service Monitoring• Monitoring of server applications: web, mail, DNS, FTP, DHCP, SSH, LDAP,

Radius, etc.• Authentication/authorization, operability checking• Monitoring of arbitrary TCP/UDP ports• Preset alerts for typical application problems• Network-wide service status dashboards

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Network Manager

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Network Manager

Web Server Monitoring• Monitoring response time, virtual hosts, SOAP-based web services• Collecting and visualizing HTTP error statistics• Pattern-based web server log analysis• Multi-location user perspective web page monitoring• Monitoring underlying hardware, OS and database• URL content monitoring and web page tracking• Page load time analysis• Arbitrary HTTP GET/POST request sending and response analysis• Out-of-box dashboards and alerting for Apache, IIS, and more

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Network Manager

Mail Server Monitoring• Authenticated IMAP/POP3 mailbox monitoring• Authenticated SMTP service monitoring• Mail round-trip validity and performance monitoring• Deep monitoring of well-known servers, including Exchange and Postfix• DNS MX record validity checking• Monitoring underlying hardware, OS and database• Remote mail server log analysis with error notifications via SMS• Out-of-the-box dashboards and alerting for mail server KPIs (queue length, active

sessions, spam filtering, etc.)

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Network Manager

Application Server Monitoring• Application server availability, operability and performance tracking• Monitoring performance and health of underlying server and database• Comprehensive monitoring of active sessions and connections• Transaction-level monitoring of individual hosted applications• User-perspective monitoring of web services via SOAP calls• Detailed monitoring of underlying Java and .NET virtual machines• Application server errors consolidation• Evaluation of custom KPIs for hosted applications• Bundled support for Tomcat, Jboss, WebLogic, WebSphere, Oracle AS…

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Network Manager

Messaging Middleware Monitoring• Identifying transaction problems that affect service delivery• Remediating problems that affect application performance• Providing a single console for middleware performance monitoring• Capacity planning and early warning system of conditions that could affect

business operations• Real-time performance views for assessing middleware health• Charting and reporting for detecting usage peaks and long-term trends• Out-of-box support for Web Sphere MQ, SharePoint, Active Directory, and

more

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Network Manager

Java and .NET Monitoring• Monitoring Java services, application servers and applications via JMX• Monitoring .NET services and applications via WMI• In-depth analysis of VM heap and non-heap memory usage, garbage

collection, threading, locks, classes, memory pools, exceptions, queues, stubs, JIT compilations, and other metrics

• Threshold violation alerting and long-term trend reporting• Monitoring custom JMX MBean properties• Executing MBean methods and processing results• Receiving and consolidating MBean notifications

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Network Manager

Database Monitoring• Out-of-box deep performance monitoring for Oracle, MySQL, SQL Server,

PostgreSQL, and other enterprise databases• Hundreds of metrics collected and visualized on bundled dashboards• Execution of dynamic arbitrary select/update queries over any JDBC-

compliant database• Injection of any business data from an external database into AggreGate• Advanced query result processing, analysis and visualization• Periodic, on-event, on-alert and on-demand query execution

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Network Manager

Virtualization Monitoring• Monitoring VMware and Hyper-V virtualized infrastructures• Integrated detailed infrastructure, hypervisor and virtual machine

dashboards• Charting, reporting and alerting for VM memory usage, CPU load, disk I/O,

and custom metrics• Visualization and capacity planning for vSphere

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Network Manager

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Network Manager

Business Service Monitoring• Modeling industry-specific business services• Binding service properties to underlying infrastructure and applications• Employing event-driven model for evaluating service KPIs• Building dedicated service status and performance dashboards• Visualizing service availability and quality in a fully custom way• Defining SLAs and alerting on trend-based predicted SLA breach dates• Evaluating impact of IT infrastructure failures to business processes• Planning capacity of underlying resources for long-term compliance• Identifying migration, consolidation and license reduction opportunities

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Network Manager

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Network Manager

Event and Log Management• Consolidation of SNMP traps, Syslog messages, Windows Event Log events, and

other network events• Remotely analyzing and finding patterns in log files • Advanced event processing workflow includes real-time monitoring, storage,

acknowledgement, enrichment, pre- and post-filtering, deduplication, correlation, masking, and root cause analysis

• Event correlation and masking based on network topology of any type• Triggering alerts upon important events to ensure further escalation and/or

trouble ticket generation• Executing automatic and interactive corrective actions upon alerts

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Network Manager

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Event Workflow

Network Manager

Alerting• Tracking individual resources and resource groups• Event, state and state change triggers• Flexible expression-based triggering• Hysteresis, dynamic baselining, flapping detection• Notifications via e-mail, SMS, popups, sound, scripts, etc.• Headless and interactive corrective actions• Customizable escalation rules

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Network Manager

Reporting• Printable presentation of any tabular data• Sources: queries, scripts, event/value history, etc.• Embedded report template generator and editor• Integrated report viewer• Export to PDF, RTF, ODT, HTML, XML, XLS, CSV, etc.• Scheduled export and e-mailing

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Network Manager

Full FCAPS Compliance• Fault Management• Configuration Management• Accounting Management• Performance Management• Security Management

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Network Manager

Automatic IP Network Inventory• Automatic discovery of network host resources via SNMP, WMI and CLI• Tracking hardware and software configuration of devices and servers• Configuration Management Database (CMDB) for IP networks• Adding custom attributes to network devices and system resources• Support for tabular attributes with custom structure and any length• Out-of-box inventory information definitions (serials, responsible persons,

notes, photos, locations, asset events, etc.)

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Network Manager

Highly Customizable CMDB• Advanced designer for new Configuration Item (CI) types• Fully reconfigurable out-of-the-box CIs match typical infrastructures• User-defined CI lifecycles and transition matrixes• One-to-one, one-to-many and many-to-many relations between CIs• Fine-grained CI permission control • Custom dependencies between CIs and CI topology modeling• Configurable navigation between CIs and CI topology visualization• Pre-configured CI dashboards for typical IT infrastructure

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Network Manager

Network Service Modeling• Unified network and application service modeling• Binding service components to IT infrastructure• Flexible service dependencies• Pre-defined configurable service KPIs (availability, performance, etc.)• User-defined service KPIs custom SLAs for them• Service topology and service-to-infrastructure mapping

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Network Manager

Non-IP Asset Inventory• Pre-defined CIs for non-IP assets (organization structure, physical network

structure, etc.) • Support for enriching system alerts and events with information fetched

from any third-party inventory system via any protocol (SQL, SOAP, etc.)• Custom visualization (facility/floor plans, rack images)• Printable inventory reports

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Network Manager

Service Desk Integration• Off-the-shelf connectors for well-known IT helpdesks• Integration with any helpdesk via email alert forwarding• Integration via scripts launched by corrective actions • Automatic ticket closure upon alert deactivation• Forced actualization of third-party CMDBs• Enriching alerts with third-party inventory information before their

conversion into tickets

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Data Storage Methods• Key-Value database (configuration storage)• NoSQL database (high performance event storage)• Relational database (storage of cross-linked data items)• Round-robin database (time series statistics, constant footprint and

extremely fast data retrieval)• Graph database (topology data storage)• File-based storage (lightweight, for embedded servers)

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Network Manager

Security Model• Overall idea is maximal flexibility and multi-tenancy• Personal and role-based user accounts• External authentication via AD / LDAP / other services• Per-user or shared access control lists• Fine-grained permission control for any resource• Mask-based and group-based permission records• Pluggable external authentication modules

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Network Manager

Performance• Hundred thousand devices per server• Up to 5-10 million metrics per server• Ten billion daily events/value updates per server• 100-500 thousand stored events per second per server• Unlimited number of servers in a distributed installation• Unlimited scalability via multi-tier distributed architecture

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Network Manager

Network Manager

Distributed Monitoring

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Network Manager

High-performance Event Processing

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Network Manager

Technology Features

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• Rich connectivity• Patent-pending technology• Integrated security• Multiple user interfaces• Domain-specific languages• Data management tools

• Custom widgets• Visual editors• Failover clustering• Distributed architecture• Open-source APIs• Cross-platform database-

agnostic architecture

Check our website:aggregate.tibbo.com