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Aged Care Food Safety Program Template
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
Step by Step Instructions for tailoring your Food Safety Program
10 Steps
Before proceeding, it is important to familiarise yourself with the Food Safety Program
(FSP) template structure and content (see Overview of Template – previous page).
STEP 1 Cover & Contents pages
Insert CD into drive and open the file: FSP Editable Section.
Cover: Put your business name and address on the front cover of the
program. You could also insert your logo and the current version
number and date;
Contents Page: At this stage do not edit the contents page. It is best to
edit the contents page after the program has been tailored (See Step
7). [Note: the FSP Template does not have page numbers as you will need to
physically remove and add pages as part of this tailoring process and page
numbers, if shown, would then be out of sequence. It is still easy to navigate the
document via the Contents Page and Folder Tabs].
STEP 2 Part 1: Facility Details
Edit the FSP Editable Section file as follows:
Complete the table in Part 1.1 (Note: The contact details for local
Population Health Units can be found in the Appendix)
Complete Part 1.2 by providing details of your facility and its food
services. A sample description is included in the electronic file to assist
you.
STEP 3 Part 2: Food Safety Policy
Edit the FSP Editable Section file as follows:
In Part 2, insert your Food Safety Policy or Commitment Statement. If
your facility does not have one, you may choose to adopt the sample
Food Safety Policy that is included in the electronic file.
v
©Infocus Management Group
Aged Care FSP Template
Version 2.0Q February 2010
<Organisation Name & Address>
Food Safety Program
Version No <number> Issue Date:<Date>
This Food Safety Program is based on the
Food Safety Program Template developed by
Infocus Management Group
for use in Aged and Community Care Facilities
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
Table of Contents
FOOD SAFETY PROGRAM
Introduction
PART 1 FACILITY DETAILS
1.1 Facility Contact Details
1.2 Description of Food Services Provided
PART 2 FOOD SAFETY POLICY
PART 3 FOOD PROCESS STEPS
Food Process Steps Table
Food Process Flow Diagram
PART 4 FOOD SAFETY MANAGEMENT TABLES
PRT Purchase & Receipt
DST Dry Storage
CST Cold Storage
FST Frozen Storage
TT Thawing Food
PT Preparation of Food
CKT Cooking
TMT Texture Modification
HHT Hot Holding
CT Cooling
BCT Blast Chilling
BFT Blast Freezing
RT Reheating
PLT Plating Food
IT1T Internal Transport of Food (Non temperature controlled)
IT2T Internal Transport of Food (Temperature controlled)
ST Serving Food
ET1T External Transport of Food (Excursions / Day Trips)
ET2T External Transport of Food
PART 5 FOOD PROCESS PROCEDURES
PRP Purchase & Receipt
DSP Dry Storage
CSP Cold Storage
FSP Frozen Storage
TP Thawing Food
PP Preparation of Food
CKP Cooking
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
TMP Texture Modification
HHP Hot Holding
CP Cooling
BCP Blast Chilling
BFP Blast Freezing
RP Reheating
PLP Plating Food
IT1P Internal Transport of Food (Non temperature controlled)
IT2P Internal Transport of Food (Temperature controlled)
SP Serving Food
ET1P External Transport of Food (Excursions / Day Trips)
ET2P External Transport of Food
PART 6 SUPPORT PROGRAMS
6.1 Approved Supplier – Food Supply Specifications
6.2 Allergen Management
6.3 Product Identification & Labelling Procedures
6.4 Hygiene & Health of Food Handlers
6.5 Skills & Knowledge of Food Handlers
6.6 Cleaning & Sanitation Program
6.7 Kitchen & Equipment Maintenance
6.8 Pest Control
6.9 Garbage & Waste Control
6.10 Use of Probe Thermometers
6.11 Calibration of Thermometers
6.12 Food Recall
6.13 Food Safety Complaints
6.14 Verification & Review of Program
PART 7 RECORDS / LOGSHEET PROFORMAS
Food Supply Records
Approved Suppliers List
PRR Incoming Goods Log
Daily Food Safety Records
Daily Record Sheet
TMR Texture Modified Food Record
IT1R Internal Transport Record (Non Temperature Controlled)
IT2R Internal Transport Record (Temperature Controlled)
HHR Hot Hold Temperature Log
BCR Cook / Chill Record (Blast Chilling)
BFR Cook / Freeze Record (Blast Freezing)
CSR Cool room / Refrigerator Temperature Log
FSR Freezer Temperature Log
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
ET1R Day Trip Record
ET2R External Transport Record
Cleaning Records
Daily Cleaning Schedule
Weekly Cleaning Schedule
Deep Cleaning Schedule
Equipment Maintenance
Equipment Maintenance Schedule
Equipment Repair Record
Kitchen & Equipment Maintenance Report
Probe Thermometer Calibration Record
Food Handler Records
Food Handler Illness/Condition Record
Food Handler Training Record
Internal Audit and Other Report Forms
Internal Audit Report
Corrective Action Report
Food Recall Action Report
Food Complaint Report
Pest Sighting Report Form
Program Review & Revisions
Verification and Review Schedule
Food Safety Program Revisions Record
APPENDIX ITEMS
1. Food Safety Glossary
2. Population Health Unit Contact Details
3. Current Facility Menu Plan
4. Food Safety Supervisor Qualifications / Certificates
5. Food Premises Licensing Documentation
UNUSED SECTIONS
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
Food Process Flow Diagram (Sample A)
Purchase
Receive
Store
Prepare
Thaw
Cook
Reheat
Cool Transport
Day Trips
Hot Hold
Plate & Serve
Transport
Cold Hold
Texture Modify
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
DST - Dry Storage
Process step
Hazards What could go wrong?
Control Measures What to do to prevent things
going wrong
Monitoring of Controls Checking that everything is right
Corrective Actions What to do when things go
wrong
Dry Storage
Physical contamination-
pest contamination if
infestation and / or open
packaging / containers
Chemical contamination –
if foods stored near
chemicals
Microbiological -
deterioration /spoilage of
food stored past use by /
best before dates
Microbial growth if dry
food becomes wet or
damp (eg in humid
conditions)
Physical, chemical &
microbiological
contamination if food left
uncovered (pests,
chemicals,
microorganisms, foreign
objects such as glass,
plastic)
Store opened dry foods in food
grade waterproof, pest-proof
containers with well-fitting lids
Transfer manufacturer’s details,
product name batch and date
codes to the containers (for
tracing if product recall)
Never top up dry food containers
with new batches
FIFO –First in, First out stock
rotation
Keep all dry storage areas
organised and in a clean and
dry condition
Store all dry goods on shelves, off
the floor (to prevent potential
contamination and to ensure
floors are effectively cleaned)
Do not store chemicals and
personal belongings in food
storage areas
Conduct a daily visual check to
ensure all food is correctly stored
Check while cleaning, for any signs of
pests and record any evidence on
Pest Sighting Report
Check and discard foods past their
use-by-date at the end of each
week
Check correct storage and
cleanliness of the dry goods area
during internal audits and record on
the Internal Audit Report
If dry goods become moist or
contaminated, discard
immediately
Discard any goods showing
signs of pest infestation and
clean and sanitise dry store,
shelving/containers
Record evidence of pests on
the Pest Sighting Report and
contact approved pest
control contractor.
Discard goods that are past
their use-by date
Discard food if evidence or
likelihood of contamination
Complete Corrective Action
Report
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
TT - Thawing Food
Process step
Hazards What could go wrong?
Control Measures What to do to prevent things
going wrong
Monitoring of Controls Checking that everything is right
Corrective Actions What to do when things go
wrong
Thaw
Microbiological –
Raw or thawing food may
drip juices onto ready to
eat food and
contaminate it (cross
contamination)
Thawing food can be
contaminated by
microorganisms if
uncovered
Centre of food item may
still be frozen and not
cook properly, allowing
bacteria to survive
Growth of pathogens if
temperature
/temperature abuse (eg if
thawed in sink where
thawed sections may be
above 5°C for 4 hours or
more)
Physical contamination if
thawing food uncovered /
unprotected
Transfer potentially hazardous
frozen foods (that need to be
thawed before cooking or
consumption) to a refrigerator
Keep potentially hazardous
thawing / thawed food at 5 C or
below until required
Cook / use thawed food within
48 hours of commencement of
thawing
Completely seal / contain all
thawing food
Store all thawing food separately
and below ready to eat food
If thawing in microwave, use or
cook food immediately after
thawing
Never refreeze potentially
hazardous thawed foods
Check that potentially hazardous
food to be cooked is fully thawed
prior to cooking
Check that all thawing food is
protected / covered and is thawed
in a refrigerator which is
temperature monitored
Label thawing foods with the date
and time of removal from the
freezer
During internal audits, check that
thawing control measures are
adhered to and record on the
Internal Audit Report
If food is not fully thawed allow
further time to complete thawing
or use microwave and
immediately follow with cooking
step
Discard potentially hazardous
foods that have been thawed
incorrectly or if evidence or
likelihood of contamination
Discard food that has been
thawed in the refrigerator but not
cooked or served within 48 hours
Discard food if evidence or
likelihood of contamination
Complete Corrective Action
Report
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
PP - Preparation It is essential that food is handled safely during preparation to avoid contamination from food
handlers or unclean utensils and equipment. Food must be correctly handled to prevent cross
contamination from raw to cooked or ready-to-eat foods or from unwashed to washed foods.
Procedure
1. Wash hands and fingernails prior to any food preparation and ensure hair nets fully cover
hair, including fringes. Remove jewellery. Always wear a clean uniform, and change or
cover it with a clean apron if it becomes soiled;
2. Check all ingredients for physical contaminants during measuring and weighing, and
remove these when possible. If a physical contaminant cannot be easily and completely
removed the contaminated food must be discarded;
3. Wash all vegetables, salads and fruit in a clean food preparation sink away from food
preparation areas, and allow to drain.
4. Use clean utensils and equipment for preparing food, and change utensils and equipment
between each type of food especially raw and cooked food, and unwashed and washed
food;
5. Always use food handling gloves or clean utensils when handling ready–to-eat food
6. Clean and sanitise all work surfaces between each task, and at the beginning and end of
each day;
7. Work quickly and efficiently to minimise time potentially hazardous food is at room
temperature. Cover and place food in refrigeration unit if there are any unavoidable
delays during preparation;
Corrective Actions
Re-train staff if evidence of poor food handling practices
Discard food that has been contaminated by poor food handling practices
Discard food contaminated by unclean utensils and equipment
Discard potentially hazardous ready-to-eat food that has been kept out of temperature
control for more than 2 hours
Discard food if any evidence or likelihood of contamination
Repair or replace faulty equipment, utensils & kitchenware and complete Equipment Repair
Record
Complete a Corrective Action Report if further corrective action required
Records
Corrective Action Report
Equipment Repair Record
Food Safety Program
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
6.5 Kitchen & Equipment Maintenance
All equipment used in food processes must be kept clean and in good repair and measuring
devices or equipment maintaining temperatures (such as dishwashers or coolrooms) calibrated
on a regular basis. Maintenance, servicing and calibration of kitchen equipment is carried out
regularly by personnel or the appropriate service provider according to their contract.
Procedure
1. Schedule regular equipment maintenance for kitchen equipment, and document on the
an Equipment Maintenance Schedule
2. Report any malfunction or breakdown of kitchen equipment between regular servicing visits
as per facility maintenance procedures and maintain repair records on file.
3. The maintenance contractor or handyman is then contacted to service and repair the
equipment;
4. Maintain all repair records on file in the facility’s office.
Quarterly Kitchen & Equipment Maintenance Check
Food process equipment and the kitchen environment is assessed by management or
maintenance personnel on a quarterly basis to ensure equipment is in good repair and that the
kitchen environment will not cause contamination of food or food surfaces. The results are
recorded on the Equipment and Kitchen Maintenance Report and kept on file.
Records
Equipment Maintenance Schedule, Equipment Repair Records, Quarterly Kitchen Maintenance Report
Food Safety Program Records
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
ET1R - Day Trip Record / Excursion Record
To be completed when High Risk Foods are taken on Day Trips. If you are only taking tea, coffee & biscuits or if residents
are buying their own food from a café, you do not need to fill in this form.
Section A Day Trip Food Service Details
Date of Day-Trip: _________________________________________________________
Description of High Risk Food Items/ Sandwiches/ Fillings to be taken (please tick all that apply):
Poultry (e.g. chicken, turkey etc.),
Meat (e.g .roast meat, beef, lamb, sausages, hamburgers etc.),
Smallgoods (e.g. salami, pastrami, ham, bacon, pâtés etc.)
Seafood (e.g. tuna, salmon, fishpaste etc.),
Dairy goods (e.g. cream fillings, cheesespread, yoghurt, fresh milk, cheese etc.),
Eggs or moist products containing eggs (e.g. curried egg, custard filling, quiche etc.)
Cooked rice or cooked pasta
Prepared sandwiches or foccacias
High risk food must be transported in a clean esky / cooler with ice bricks
Time Food loaded into esky /cooler :___________________________
Food consumed /cooked within 2 hours of loading?
Yes Time cooked / consumed: __________________
No Complete Section B.
Section B Complete if over 2 hours since loading food
Check food temperature with clean, sanitised probe thermometer to ensure it is still below 5oC. If you
cannot check the food temperature, discard food and organise replacement. Food can still be
consumed if you have been checking and logging food temperatures during transport and can
demonstrate food has not been above 5°C for more than 2 hours. Remember: If in doubt, throw it out!
Time: _______________ Actions Taken: ______________________________________
__________________________________________________________________________
__________________________________________________________________________
____________________________Signed: ______________________________________
©Infocus Management Group
Aged Care FSP Template Version 2.0Q February 2010
Equipment Repair Record
Equipment Nature of Problem Staff Member
Taking Action
Contractor Name and
Contact Details (or
Maintenance)
Date of
Repair
Action Taken Contractor
Report on file
(or Maint.)
Signed off?
Signed
Yes / No
Yes / No
Yes / No
Yes / No
Yes / No
Yes / No