age uk tunbridge wells ebook
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Age uk tunbridge wells ebookTRANSCRIPT
Guide to servicesWorking with and for older people in Tunbridge Wells
Tunbridge Wells
SPECSAVERS IN TUNBRIDGE WELLS EXPERTS IN EYES AND EARSSpecsavers Hearing Centres provide the same expert and a�ordable care that
you’ve come to expect from our opticians. It’s important to get your hearing tested
regularly as well as your eyesight – which is why we o�er free hearing tests with
our professional hearing aid audiologists.
Tunbridge Wells 119 Mount Pleasant RoadTel 01892 533 550
©2011 Specsavers. All rights reserved.
Snapshot of Sunrisein Sevenoaks• High quality 24 hour residential
and nursing care from our dedicated team
• Personalised, individual care plan
• High quality, freshly cooked, nutritious meals served in our beautiful dining room
• Activities programme seven days a week
• Regular outings and musical entertainment
• Landscaped gardens and beautiful interiors offering all the comforts of home
• Single and couples suites available
When it comes to senior care, Sunrise continues to set the standard. Our expertly trained staff and the high quality personalised care we offer are changing the way people think about senior living.
Everything we do is born from a commitment to providing only the very best care to seniors; from assisted living, nursing and residential care, to our separate ground-breaking Reminiscence neighbourhood bringing comfort to those living with dementia and memory loss.
Visit us anytime to look around.
Don’t Stop Doing the Things you Love
www.sunrise-care.co.uk/sevenoaks
Sunrise of Sevenoaks
Sunrise of Sevenoaks, 64-70 Westerham Road, Sevenoaks, Kent TN13 2PZ
Call us on 01732 748400 for more information
Connect with us
ADV_SEV_0913_AgeUK_01.indd 1 19/09/2013 11:47
Information and Advice
Age UK Tunbridge Wells offer confidential information and advice on issues that concern older people.
Often we can feel overwhelmed especially when we need help, and sometimes we can be fearful of sharing private information. Our advisors are trained and the service is confidential and it is always your choice as to how much information you share, and how much assistance you wish to accept.
We can: • explain what benefits are available to older people • help check an individual’s eligibility • assist with applications • arrange a home visit where necessary
We have access to the wide range of very informative factsheets produced by Age UK, as well as information on local services and opportunities.
Contact Us
Age UK Tunbridge WellsWood StreetTunbridge WellsKentTN1 2QS t. 01892 522591e. [email protected]/tunbridgewells
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Our Services
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We provide a wide range of services for older people in Tunbridge Wells.
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Our Services................................................................................................................................................................................................................................................................................
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AdvocacyOur advocacy service is designed to to support and help older people to express their wishes.Chiropody & PodiatryOur specialists can examine your feet and treat a wide range of foot problems.Day care servicesA day care service providing older people with a comfortable, safe and stimulating environment in which to spend their day.Dementia Day Care ServiceOur Dementia Day Care Service is a safe and enjoyable experience and offers an opportunity for carers to rest.Exercise classesWe offer a variety of exercise classes with trained instructors within our day care centre.Independent Living Support ServiceHelping older people remain independent in their own homes by assisting with day-to-day living tasks.Computer learning centreWe run a computer learning centre where you can find out about computers and how to use them.Information & adviceOur confidential service offering information and advice on issues that concern older people.Home bathing serviceEnabling older people to retain access to their home bathing and showering facilities.LGBT Befriending ServiceWe have volunteers with a diverse range of backgrounds and interests who are ready to befriend older people like themselves.
Our Services
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....................................................................................................................................Independent Living Support Service
The Independent Living Support Service is designed to help older people remain independent in their own homes by assisting with day-to-day living tasks. These tasks might include: • Domestic cleaning • Laundry, ironing and changing bedclothes • Shopping • Gardening and garden maintenance • Dealing with correspondence
We tailor the service to your preferences and needs, and will visit you first to discuss the requirements and agree with you the tasks you would like carried out. Our coordinator will then match you to a suitable support worker who will always carry identification, visit at pre-arranged times, and carry out the tasks we have agreed with you. The temptation is often to enter into private arrangements with cleaners and gardeners, but sometimes this doesn't work out. It's unlikely you have the resources to thoroughly check someone's credentials and often you have to take the person at face value or rely on recommendations.
With the Independent Living Support service from Age UK Tunbridge Wells, this is a worry you needn't face. All our staff are carefully selected, screened and vetted. They are employed by us and, if you are unhappy with any aspect of the service you receive, you can call us directly and ask the service co-ordinator to deal with the issue.
We do not offer personal care services. However, if your needs are beyond what we can provide, we will be able to assist you in finding the right support through our information and advice service. For further information or to speak to one of our members of staff about the Independent Living Support Service, please contact us using the details below.
t. 01892 522591e. [email protected]
Volunteering....................................................................................................................................
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The services we provide rely heavily on our team of dedicated volunteers and we are always keen to hear from potential volunteers who want to get involved in the community.
Opportunities range from practical hands-on-tasks such as helping with the provision of day care, to involvement in our one-on-one community services such as advocacy, and information and advice. Our Board of Trustees is comprised of local interested people with valuable skills and expertise, who wish to play a part in shaping direction and future of the charity. If you have an area of expertise that you feel would be beneficial to us, we would be very happy to hear from you. We offer training and support in addition to reimbursing any expenses incurred. All our volunteers undergo an application process and are subject to an enhanced Criminal Record Bureau check to ensure the safety and integrity of our services. To register your interest in volunteering with Age UK Tunbridge Wells, please contact us using the details below.
Find out about volunteering:
t. 01892 522591e. [email protected]
Donation
We really appreciate your donations that help us continue the work we do with and for older people in Tunbridge Wells.
If you would like to support our work, please pop into our offices or post any cheques to: Age UK Tunbridge WellsWood StreetTunbridge WellsKentTN1 2QS t. 01892 522591e. [email protected]
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How you can help Age UK Tunbridge Wells
JUST CALL US IFYOU NEED A LITTLE
EXTRAHELP
f
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CareElderly care within the home
77Office. 01892 577 060 Out of hours. 07943 984 690•
We are a care agency providing home care throughout KentWhether you need 15 minutes or an hour, we can ar�ange a tailor made package that will suit your ever� need.For all your personal care requirements, including . . .Assistance with waking and bedtime routine, bathing, cooking, prescription collection, shopping and domestic help.
DON’TDESPAIRJUST CALL US IF
YOU NEED A LITTLE
EXTRAHELP
www.care77.co.uk
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CareElderly care within the home
77Office. 01892 577 060 Out of hours. 07943 984 690•
We are a care agency providing home care throughout KentWhether you need 15 minutes or an hour, we can ar�ange a tailor made package that will suit your ever� need.For all your personal care requirements, including . . .Assistance with waking and bedtime routine, bathing, cooking, prescription collection, shopping and domestic help.
DON’TDESPAIRJUST CALL US IF
YOU NEED A LITTLE
EXTRAHELP
www.care77.co.uk
A5 Flyer_Layout 1 10/05/2013 07:18 Page 1
T e l : 0 1 8 9 2 5 5 6 5 0 0 N e l l i n g t o n R o a d , R u s t h a l l , T u n b r i d g e W e l l s , T N 4 8 S J
R e g i s t e r e d a s a n I n d u s t r i a l a n d P r o v i d e n t S o c i e t y w i t h c h a r i t a b l e s t a t u s 1 7 4 1 3 R
Providing long term, short term and respite care
· Dedicated professional and caring sta� 24 hours.· Secure, friendly and homely environment.· Bedrooms with en-suite facilities.· Nourishing and plentiful meals freshly prepared.· Social and recreational activities programme. Warm and friendly home promoting independence, dignity and choice. Caring where it’s really needed.
W e b : w w w . r u s t h a l l l o d g e k e n t . c o . u k
NEED HELP WITH ADAPTING OR KEEPING YOUR HOME WARM?
Assistance may be available to enable vulnerable householders in the borough of Tunbridge Wells to live safe and warm in their own homes
Handyperson Service – to assist elderly or disabled home owners with small repairs / adaptations to their home.
Disabled Facility Grants – means tested financial assistance to provide adaptations recommended by the Occupational Therapist e.g. bathroom adaptations, stairlifts.
Assistance may be available for vulnerable households to provide insulation and heating, for more information please contact
Enterprise on 0800 521 660
For further information and to find out if you are eligible for help call the In Touch Home Improvement Agency on 0845 605 7017
Larchmere House is a small independently owned Nursing Home in the pretty rural village of Frittenden. We provide 24 hour live in Nursing Care for up to 33 residents.
We understand how di�cult the move into a nursing home can be and our friendly team are here to o�er you and your loved one support and guidance throughout. At Larchmere House we have a team of quali�ed sta� that are dedicated to providing high quality care in a homely environment.
Please feel free to drop in at any time for a friendly chat and to view the home.
Reassuringly tasty, nutritious and dependable.Now that’s a recipe for an easier life.
We’ve been taking care of mealtimes for over 22 years. Our delicious range of 260 frozen meals covers all mealtimes, including special diet options. Our drivers go the extra mile to ensure you’re happy with our service – they’ll even pop the meals directly in your freezer, if that’s more convenient for you.
Our service is commitment-free, so you can order whenever you need to.
wiltshirefarmfoods.com
For your FREE brochure or to order an Introductory Menu Pack call us on
[email protected] 2034 2008
Roast Chicken Breast with Stuffing and Vegetables £3.95
Introductory Menu Pack
for only £19.95
5 main meals (all with vegetables): Roast Chicken Breast with Stuffing
Shepherds Pie Pork & Leek Sausages with Somerset Cider Gravy Salmon & Broccoli Supreme
Chicken & Vegetable Casserole 4 Desserts: Apple Pie & Custard
Lemon Sponge, Lemon Sauce & Custard Apple Crumble & Custard
Jam Sponge & Custard
Order code: IN1
MEALS FROMONLY £2.95
FREEDELIVERY
Other available ranges:Fork Mashable
Pre-mashed & pureed
01732 [email protected]
Menu Pack items and prices correct at time of going to print
Beulah Lodge Rest Home in Royal Tunbridge Wells
Located at the heart of the town, Beulah Lodge occupies a large listed Victorian house providing:
us on 01892 543055 [email protected] to
arrange a visit.
1 Beulah Road, Tunbridge Wells, Kent, TN1 2NP
www.beulahlodge.co.uk
www.ts-p.co.ukTunbridge Wells T 01892 510000Thames Gateway T 01322 623700
Practical, supportive & clear
Advising families over many generations, we are used to planning ahead for when life can become more complicated with old age. We also find that not everything goes to plan and there are those who don’t make plans. We are there to help.
· Preparing Lasting Powers of Attorney
· Advising Attorneys and Deputies
· Acting as Attorneys and Deputies
· Applications to the Court of Protection
· Preparing Wills and Trusts
· Planning for Inheritance Tax and Care Fees
6503_TSP_Age UK A4 Advert_OCT20113_FINAL.indd 1 21/10/2013 17:30
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Notes & Information
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D o w n l o a d a Q R r e a d i n g A p p f r o m y o u r M o b i l e d e v i c e / T a b l e t t o s c a n t h e a b o v e
Please scan for Age UK Tunbridge WellsWebsitewww.ageuk.org.uk/tunbridgewells
Please scan for e-book Version of this Publication
ageuk_tunbridgewellswww.webkey.org.uk/uploads/
www.excell-media.co.uk
SCAN ME
A: The Barn at West Winds, Bank Lane, Warton, Preston, PR4 1AT E: [email protected]: 08450 707040F: 01772 851490
Ltd
Age UK Tunbridge Wells registered charity number 7956458. Company Registration Number 6825798.
Although we would like to thank all of the sponsors within this folder for their support, neither Age UK Tunbridge Wells or Excell Media Ltd can recommend or endorse any services or products that they may supply.
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Contact Our Services.................................................................................................................................................................................................................................................................................
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Advocacye. [email protected]
Day care servicese. [email protected]
Independent Living Support Servicee. [email protected]
Technology and Traininge. [email protected]
Information and Advicee. [email protected]
To find out more about any of our services please contact us on:
Age UK Tunbridge WellsWood StreetTunbridge WellsKentTN1 2QS t. 01892 522591e. [email protected]/tunbridgewellsChief Officer: Sandra Springett